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Rowe Auburn

Auburn, ME

3.6
567 Reviews
We’re here to help you buy the vehicle that’s right for you. You’ll find several tools on this site to make the process as easy as possible. Browse Rowe Auburn Ford, Hyundai, Kia and Volkswagen new or used car inventory, apply for credit or arrange for service. Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford, Hyundai, Kia or VW of your choice. At Rowe Auburn Ford/Hyundai/Kia/Volkswagen, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Ford , Hyundai, Kia and VW models. Wherever you live in the Lewiston / Auburn area, or if you're driving from Augusta, Waterville, Gray, Wiscasset or Farmington, we’re ready to serve you.
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699 Center Street

Auburn, ME

04210

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Showing 567 reviews

February 22, 2018

Treated Like Family This is not my first time dealing with Rowe nor my last. I was in a tough situation and they were more than happy to sort it out so I could leave with More

by Lindsay Gil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurra, Lee Govender
February 22, 2018

Unlike Any Other Car Buying Experience Gregory West gave me the best deal in the state on his first quote -- no haggling required. And, per my request, he got all the paperwork ready so I More

by jtg14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg West
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2018

Great purchase experience Lee with very helpful finding us a truck with all the features we wanted in a price range we could afford. Without Lee this experience wouldn't have b More

by Kyle Sawyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lea Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Govender
February 20, 2018

Excellent Experience with Lee and the Rowe Auburn Team! I needed to get into a new car on very short notice and came into Rowe Auburn as my husband had purchased a truck there in 2016 and had a good experie More

by Valerie Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Govender
February 19, 2018

Creatively met our not-so-straightforward car-buying needs My daughter and I came in with two used cars -- one of which was not so gently used! We wanted to leave with two vastly newer cars, but, had a specifi More

by Kristin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Entrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Axelsen
February 19, 2018

Great job and nice people who made everything very clear! John was very helpful he explained everything to us. I am not someone who is experienced and he walked through everything! Nothing was unclear when w More

by dcdandrid09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Patten
February 19, 2018

Good time friendly people. Lee was a great guy to work with, not pushy and listened to my wants and was willing to work with me. Will come back to look at more cars. Would have More

by Robert L Kurka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Govender
February 19, 2018

Excellence Extremely helpful, motivated, knowledgeable staff. We were impressed with how dedicated the team was helping us find the right car, get the right pri More

by becksieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Entrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Govender
February 18, 2018

Amazing car amazing experience My salesperson went above and beyond, he also set me up with the car I wanted. He worked hard to make sure it was affordable, reliable, and that the e More

by Bigred29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2018

No Service I took my Ford F350 to Rowe Ford in Auburn, ME on 12/22/2017. I told them I had recently paid another dealer to replace the fuel filters. The truck More

by Shon Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Robinson
Feb 16, 2018 -

Rowe Auburn responded

Hello Shon - We are sorry that your experience with our dealership did not go as well as you had expected. After thoroughly reviewing the cause for your concern regarding your Ford F350, the dealer that serviced your vehicle in Marlborough, MA is to blame for faulty workmanship. Unfortunately, we cannot warranty the work performed on your vehicle by another dealership even though we are a Ford dealer. The dealership that performed the faulty workmanship is liable to make this right for you at their expense. Our service manager, Jen Robinson, explained to you that we cannot warranty the faulty workmanship performed by another dealer. In lieu of this, the other dealer has apparently refused to pay for the proper repalcement of the filters. Jen advised that you take the vehicle back to the dealership that performed the faulty workmanship and have them properly replace the filters since they would be able to warranty them. In regards to the batteries, your vehicle would not start due to the batteries having insufficient cold cranking amps to turn the engine over and that's why they were replaced. Copies of the battery tests were included with the copies of the repair order provided to you when the vehicle was picked up. The new batteries are under full warranty from Ford Motor Company, so if any issues arise with them, they will be covered. Again, we are sorry that your experience with our service department did not go as well as you had expected. Sincerely - Dean Swindler - Digital Marketing Manager - Rowe Auburn

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