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Rowe Auburn
Auburn, ME
567 Reviews
We’re here to help you buy the vehicle that’s right for you. You’ll find several tools on this site to make the process as easy as possible. Browse Rowe Auburn Ford, Hyundai, Kia and Volkswagen new or used car inventory, apply for credit or arrange for service.
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford, Hyundai, Kia or VW of your choice. At Rowe Auburn Ford/Hyundai/Kia/Volkswagen, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Ford , Hyundai, Kia and VW models. Wherever you live in the Lewiston / Auburn area, or if you're driving from Augusta, Waterville, Gray, Wiscasset or Farmington, we’re ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 567 reviews
February 16, 2023
ZERO review horrid service. called to ask for a service appt and price match for a mailed FORD dealer promotion, from another local dealer. no go.. (RUDE NO Go) the dealer, called to ask for a service appt and price match for a mailed FORD dealer promotion, from another local dealer. no go.. (RUDE NO Go) the dealer, in my opinion, does not have an honest service department. i will do my best to never go there again. Ford corporate, are you paying attention? you have a problem, and you need to fix it soon More
by mconlogue
August 12, 2022
this is a ZERO review from my experience, this is a very poor service dealership. i have had multiple issues with the sunroof on my 2015 F150, all under warranty. after the last visit, I was told tha very poor service dealership. i have had multiple issues with the sunroof on my 2015 F150, all under warranty. after the last visit, I was told that it was a defect in the design, and that they would no longer cover this. HUH?? to make things worse, they broke the tracks that hold the sunroof in when they were putting it back together. oops, so sorry, its only a grand to replace them. HUH?? because of the lack of dealers in Lewiston ME i am limited as to where to take this F150 Lariat. The truck is there now, and the service advisor is arrogant, condescending and rude. so glad i bought a 100k warranty /5 years that expired at the 5 years not the 83k that is on the truck. 400 bucks for a throttle body, of course its not in stock, why would it be? this dealership sucks no FORD EVER AGAIN. Rowe, pay attention, your service SUCKS More
by mconlogue
Employees Worked With
June 20, 2022
The people at Rowe Auburn were extremely accommodating and personable. As a first time car buyer Korey made it so easy and not stressful at all. He was great to work with. and personable. As a first time car buyer Korey made it so easy and not stressful at all. He was great to work with. More
by Meghan K
May 09, 2022
We test drove a vehicle advertised as Volkswagen Certified Preowned the vehicle was damaged we pointed it out and asked if it would be repaired the vehicle was priced about 1600 over value we made a Certified Preowned the vehicle was damaged we pointed it out and asked if it would be repaired the vehicle was priced about 1600 over value we made a solid offer and we’re told we have no idea how much the damage will be to fix and the price is solid we were like Uhm seriously? we had a check already to sign prior to this I have bought brand new vehicles twice from Rowe we still have ago but never again. More
by Dkgoodale1994
Employees Worked With
Sales manager / Mac
May 07, 2022
CAUTION to all car shoppers at Rowe auburn. We went to this dealership on Thursday afternoon to shop for a new car and test drove 2,gotan offer on our trade and a price on 1 of the vehicles.We We went to this dealership on Thursday afternoon to shop for a new car and test drove 2,gotan offer on our trade and a price on 1 of the vehicles.We told the salesman if we could call him in the morning with our decision and he said they would hold it till noon on Friday.Friday we called at 9am to tell him we would purchase the vehicle and he said it was being test driven by someone and THEY were given first option to buy the car we wanted. They always say not to trust a salesman !! They are right! More
by desjar911
Employees Worked With
Eric Young
April 30, 2022
Today I worked with Korey C. And couldn’t be more impressed! Accommodating and friendly were just the top attributes! Very happy with my experience. And couldn’t be more impressed! Accommodating and friendly were just the top attributes! Very happy with my experience. More
by danielleashley04
Employees Worked With
Korey Caito
March 21, 2022
Best car buying experience EVER. My sales rep. Dan Merrill was amazing. Went above and beyond for me. I highly recommend them and/him for no hassle shopping, kind people and great My sales rep. Dan Merrill was amazing. Went above and beyond for me. I highly recommend them and/him for no hassle shopping, kind people and great prices. Padi Young More
by pyoung
February 17, 2022
Thanks to Daniel Merrill for making our car buying experience an amazing one. He was very knowledgeable, courteous and made us feel like we mattered. Shout out to Eric Mendoza who went above and bey experience an amazing one. He was very knowledgeable, courteous and made us feel like we mattered. Shout out to Eric Mendoza who went above and beyond also. Rowe Auburn is out of the way for us but definitely worth the trip! More
by Akpal83
Employees Worked With
Daniel Merrill
January 30, 2022
Will never purchase another vehicle from them again. We've owned our Kia Sorento since September 2021. Vehicle has maybe 90,000 miles on it. Their mechanics need to be re-educated. Supposedly the vehic We've owned our Kia Sorento since September 2021. Vehicle has maybe 90,000 miles on it. Their mechanics need to be re-educated. Supposedly the vehicle had been thoroughly looked over for inspectable items according to the Carfax we pulled. It was not. Found out two days after buying it that the hood release secondary latch was broken. Before we can take it to be fixed, it has to go to a transmission place (for another issue, a Transmission Fluid Temperature sensor to the tune of $600). We don't live close enough to tow it to Rowe Auburn each time and I don't trust their service department to do the repair right anyway so our trusted mechanic inspected the vehicle. He found another inspectable item, the pipe near the catalytic converter had a hole in it. When he took it off to replace it, the pipe cracked in his hands. The previous time purchasing a vehicle we purchased one from a very honest dealer in New Hampshire who not only delivered the vehicle to use but replaced a windshield that had a chip in it. This time we wanted to give a Maine dealer the business. Never again. More
by Demers
Employees Worked With
Employee Unknown
January 22, 2022
Smooth as silk, purchased a new f350 dump truck in the morning then ordered a new Shelby GT 500 in the afternoon. Waited quite awhile for car to come in but Greg West kept me informed and updated during m morning then ordered a new Shelby GT 500 in the afternoon. Waited quite awhile for car to come in but Greg West kept me informed and updated during my wait time. Nothing negative to say. Did what they promised with no games. More
by Mike M
