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Rowe Auburn
Auburn, ME
567 Reviews
We’re here to help you buy the vehicle that’s right for you. You’ll find several tools on this site to make the process as easy as possible. Browse Rowe Auburn Ford, Hyundai, Kia and Volkswagen new or used car inventory, apply for credit or arrange for service.
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford, Hyundai, Kia or VW of your choice. At Rowe Auburn Ford/Hyundai/Kia/Volkswagen, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Ford , Hyundai, Kia and VW models. Wherever you live in the Lewiston / Auburn area, or if you're driving from Augusta, Waterville, Gray, Wiscasset or Farmington, we’re ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 567 reviews
October 14, 2018
Awesomeness Lee our sales person was amazing! He was a very knowledgable sales person! The finances department is very helpful and honest! This is a go to deale Lee our sales person was amazing! He was a very knowledgable sales person! The finances department is very helpful and honest! This is a go to dealership! More
by Tamara
October 12, 2018
Went over and above My salesman Daniel Merrill went over and above to get me the car that I wanted. He was caring and understanding of my situation. He worked on it for My salesman Daniel Merrill went over and above to get me the car that I wanted. He was caring and understanding of my situation. He worked on it for 3 days and tried different options. He work with his manger and others and everyone was very helpful. I would recommend this dealership and salesman to anyone looking for a car. I was finally put in a 2018 Ford Focus hatchback and couldn’t be happier. Thank you to everyone at auburn ford. More
by Shanon83
October 12, 2018
New Jetta. I’m a little late to do this but Daniel sold me my Jetta and was an amazing salesman. He had everything done so all I had to do was sign the papers an I’m a little late to do this but Daniel sold me my Jetta and was an amazing salesman. He had everything done so all I had to do was sign the papers and get the keys in hand. I HIGHLY recommend Daniel. More
by Hannahlynn823
Employees Worked With
October 02, 2018
Excellent customer service from all employees! The customer service from the sales associate, manager and finance manager was top notch. Lee Govender is very knowledgeable about the vehicle and p The customer service from the sales associate, manager and finance manager was top notch. Lee Govender is very knowledgeable about the vehicle and patient when asked questions. More
by Tamara
Employees Worked With
Lee Govender
September 19, 2018
Great service Lee was friendly and found the black Sonata I wanted ! He was very responsive in replying to messages. He was also helpful with contacting the insura Lee was friendly and found the black Sonata I wanted ! He was very responsive in replying to messages. He was also helpful with contacting the insurance company. More
by Brian
September 14, 2018
Great service! Thank you! We are already loving our explorer. The service and knowledge at the dealership was helpful and professional. We would definitely recommen Thank you! We are already loving our explorer. The service and knowledge at the dealership was helpful and professional. We would definitely recommend them to our friends and family! More
by Ryan and Amy
Employees Worked With
Lee Govender
September 06, 2018
Easy buying experience Lee Govender did a great job handling the sale of our truck. There were no high pressure tactics, just friendly, respectful service. We would defini Lee Govender did a great job handling the sale of our truck. There were no high pressure tactics, just friendly, respectful service. We would definitely return to Rowe Auburn. More
by no
August 28, 2018
Go somewhere else I am the owner of a 2017 Ford F150 that I purchased from your dealership 18 months ago. words can't express my frustration both with Ford in general a I am the owner of a 2017 Ford F150 that I purchased from your dealership 18 months ago. words can't express my frustration both with Ford in general and this dealership in particular. To provide some context, I have been a loyal customer for over 20 years and have purchased sixteen vehicles at Rowe for my wife and I over the years. In addition, I have routinely referred friends and family to Rowe for their vehicles and have often been personally involved in their purchase experience. I have done so because I had a solid relationship with my salespersons, sales manager, and service department staff. Unfortunately, I will now be putting my efforts toward steering people away from Rowe whenever possible. My 2013 Ford Focus needed a full transmission rebuild at 7,000 miles. My wife’s 2013 Ford Flex spent nearly as much time in the service department at Rowe as it did in our driveway, including almost THREE months in which the entire vehicle interior was stripped out and rewired because their service department could not figure out the cause of an “electrical gremlin”. Despite this, I stayed loyal to Ford and Rowe, but my experience with my F150 has been the last straw. My purchase experience was so frustrating that it necessitated two face-to-face meetings with their former GM, Mark Axelssen and multiple calls to Ford Corporate to complain, as they had lied in their advertising campaign. At 10,500 miles, I brought my truck in for service and explained I was losing coolant. The service dept. simply topped off the reservoir and said it was fine. I brought it again one month later, and again they said there was no problem and topped it off. I returned again 2,000 miles later on April 17th with no coolant in the reservoir. While the service dept. took me seriously this time, it took them SEVEN WEEKS to even be able to diagnose what the problem was and my truck was out of service for a full two months while they rebuilt the top end and replaced the cylinder heads. My truck was returned to me in June 13th. Last week while heading in to work, the truck experienced catastrophic failure and died in the middle of a busy intersection at 7:30 in the morning. I am currently waiting to hear how long it is going to take this time to fix whatever mechanical failure has occurred this time. I am being told the timing tensioner "failed" and they will have to tear apart the motor to see how much damage was done. A miraculous diagnosis given that my truck is sitting in the exact same spot on their back lot that it was a week ago when the two truck dropped it there. Given all of the negative experiences I have had with Ford vehicles as of late, I fully intend to be persistent and vocal with Ford about my disgust with their quality and building a lemon for me. However, given the sheer length of time it has taken to get vehicles returned to me from Rowe's service department, coupled with an apparent inability to adequately locate and diagnose problems in Ford vehicles, my frustration and anger is equally directed at Rowe Auburn as well. I understand Rowe is a large dealership by Maine standards, and I am a small drop in a large well of customers. But let me assure, I will be doing whatever I can to share my experiences with those willing to listen. A very disappointed customer. More
by sammymandy9
Employees Worked With
Mark Axelsen
August 27, 2018
Lee Govender provided an exemplary job with helping with my vehicle purchase.The piece that I appreciated the most was attentiveness to my time.He knows the sales provided an exemplary job with helping with my vehicle purchase.The piece that I appreciated the most was attentiveness to my time.He knows the sales process very well, so he had multiple tasks going at the same time. I was able to test drive my vehicle, while he started in on the paperwork.Later, he was able to start on the Teflon overcoat, while the paperwork was finished. When all was said and done, the car was ready to go and I saved time by not having to reschedule an appointment. Lee is a rare individual who looks out for the customer's needs! More
by Larry
Employees Worked With
Lee Govender
August 22, 2018
Great experience Rowe had a great selection and the lowest price. Good people through the whole process. I would highly recommend and buy from them again. Always a Che Rowe had a great selection and the lowest price. Good people through the whole process. I would highly recommend and buy from them again. Always a Chevy person but in 2018 Ford F150 is the best value. The STX package is a great value. More
by 2018 F150 Buyer
Employees Worked With
Lee Govender
