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Rowe Auburn
Auburn, ME
567 Reviews
We’re here to help you buy the vehicle that’s right for you. You’ll find several tools on this site to make the process as easy as possible. Browse Rowe Auburn Ford, Hyundai, Kia and Volkswagen new or used car inventory, apply for credit or arrange for service.
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford, Hyundai, Kia or VW of your choice. At Rowe Auburn Ford/Hyundai/Kia/Volkswagen, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Ford , Hyundai, Kia and VW models. Wherever you live in the Lewiston / Auburn area, or if you're driving from Augusta, Waterville, Gray, Wiscasset or Farmington, we’re ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 567 reviews
May 14, 2019
Like Family Dan Merrill is always responsive to our desires! Sometimes we have complicated vehicle transactions; other times we have Passions for vehicles. Today Dan Merrill is always responsive to our desires! Sometimes we have complicated vehicle transactions; other times we have Passions for vehicles. Today was one of those passion days. The entire staff made the process straightforward, easy, and fast. Leah was great in finance. Shout out also to the service department who takes the time to listen to our concerns, and understands our needs. We always feel like family whenever we walk through the doors. More
by Kristin
April 20, 2019
Great, relaxed sales experience After a bad experience at another dealership early in the day, the service we received at Rowe Auburn was great and we left with the car we wanted. After a bad experience at another dealership early in the day, the service we received at Rowe Auburn was great and we left with the car we wanted. More
by folowtledr
Employees Worked With
January 15, 2019
Great Salesman / Great Experience This is the first time I bought a brand new vehicle from Rowe Auburn. There was a few issues with the vehicle my husband and I noticed after test driv This is the first time I bought a brand new vehicle from Rowe Auburn. There was a few issues with the vehicle my husband and I noticed after test driving the vehicle as we looked it over. We approached Dan & the manager with them and I have to say there was no hesitation in regards on having it fixed. They both made it clear to us that they would take care of anything that needed to be done to make us happy satisfied. Dan Is very noligable and very experience on getting us set up with the new technology that comes with the new car. He was very patient with me as I had alot of questions. So far I have been very happy with my 2019 Kia Optima S. Dan is a great sales man and I highly recommend him to anyone. (I already have). Nancy & Tony Morin More
by bunny52
December 04, 2018
Sold us a car they didn't have and then blamed us We were kicked out of the dealership by the General Sales Manager after they sold us a car they didn't have. They felt it was our fault for not buying We were kicked out of the dealership by the General Sales Manager after they sold us a car they didn't have. They felt it was our fault for not buying the car prior to arriving to the dealership. They definitely didn't want to own the mistake and the General Sales Manager threw a tantrum when I asked him to stop berating my wife and said they need a better inventory system to prevent future issues. Our Sales Rep was awesome as he was even apologizing as we were in the process of being kicked out, but it was an odd juxtaposition against the childish behavior of the General Sales Manager. A surreal experience of the worst customer service I've ever been exposed to. Other reviews are really positive so maybe the General Sales Manager has something going on in his personal life causing him to need to assert his authority at the dealership. Just plain bizarre. Their sister dealership in Westbrook picked up the sale and were awesome to deal with. I'd recommedn using Auburn to negotiate down a price, but purchase in Westbrook to save and avoid getting treated like garbage. More
by stv625
November 07, 2018
Great to work with! Lee made the process of leasing my car so easy! I wasn't sure whether to lease or buy, but Lee took into consideration all my needs, and suggested tha Lee made the process of leasing my car so easy! I wasn't sure whether to lease or buy, but Lee took into consideration all my needs, and suggested that leasing was the best option for my budget. He also gave me a comprehensive view of all the current specials, and really got me the best deal he could. Lea was also great to work with in the finance department. She worked really hard to get me the lowest payment possible. More
by Morganlh17
November 05, 2018
Nicest car on the road I love my car ! Lee was great. The only thing is that, because my car is from Canada, there is no front license plate attachment to place the plate. I love my car ! Lee was great. The only thing is that, because my car is from Canada, there is no front license plate attachment to place the plate. Lee said he would order me one. I'll update once that happens :) More
by sonia buck
November 05, 2018
Fun buying experience I thoroughly enjoyed the experience buying from Rowe. The team made sure i got what i wanted. Lee Govender is a very likeable salesman and he was know I thoroughly enjoyed the experience buying from Rowe. The team made sure i got what i wanted. Lee Govender is a very likeable salesman and he was knowledgable about the vehicles i looked at. More
by Superduty
October 23, 2018
Great experience I walked into Rowe Auburn thinking that I would have to settle for either a vehicle that was less than what I wanted or a payment that was more than w I walked into Rowe Auburn thinking that I would have to settle for either a vehicle that was less than what I wanted or a payment that was more than what I wanted, but Dan Merrill and the staff that worked with me made sure neither of those things happened. They went above and beyond my expectations and I couldn’t be happier with my purchase and overall experience! More
by whitneycote11
October 20, 2018
Great customer service Lee was very helpful he sat down with me a few times and answered all of my questions. He is very knowledgeable and very friendly. I would absolutely Lee was very helpful he sat down with me a few times and answered all of my questions. He is very knowledgeable and very friendly. I would absolutely recommend him to anyone. I am very happy with my new Hyundai Sonata sport! More
by quinlann10@aol.com
October 19, 2018
Daniel. Daniel was knowledgeable and very helpful, he even drove the car to my house so I could take it for a test drive! Above and beyond service! Thank you. Daniel was knowledgeable and very helpful, he even drove the car to my house so I could take it for a test drive! Above and beyond service! Thank you. More
by JessScott
