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Route 9 Nissan

Westborough, MA

4.8
174 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas. We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
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273 Turnpike Road

Westborough, MA

01581

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Showing 174 reviews

August 25, 2025

Excellent people skills, they communicate details of service clearly. They deliver what they promise on time! More

by ANNEOLIVEIRA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis at Service desk and Greg in parts
Aug 27, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Route 9 Nissan!

August 23, 2025

I received efficient and friendly service and no pressure to buy a new car. I plan to return. More

by david.robbins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

August 20, 2025

Kevin was fantastic I always service at rt 9 nissan. They treat you really good. More

by TOTOOLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2025

complete confidence in the personnel and workmanship. They are professional in every aspect of the operation More

by JWRAMSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2025

I wasn't explained how to remove the nail that was in the tyre and only gave option to replace all 4 tyres. Because I didn't choose to replace the tyres, the response to me when I arrived at the service cen More

by srikrishna.kn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Manning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Malinda Lawton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christine White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samir
Aug 19, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave us feedback about your experience with us. Here at Route 9 Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (508) 960-6605 to discuss ways we can better serve you in the future.

August 17, 2025

Had new tires installed. Good price and good service. Use this facility for most service on my older Nissan Maxima. More

by barryquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Aug 19, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! If you have any further questions, please give us a call. We're always happy to help!

August 15, 2025

Got appointment for oil change with very quick notice. .. And was in and out of there within an hour More

by fishkett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

August 14, 2025

Fifi was awesome! Everything was smooth and easy! Would recommend to anyone who asks! Thank you. More

by marycreedon8400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2025

They were so accommodating and they have a cozy atmosphere! They explained me about my car maintanance and they were so amazing! More

by alasurilla08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2025

I was greeted at the service desk by Luis, Service Advisor. He was courteous and professional. More

by OLIVERSTAR2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz
Aug 15, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! If you have any further questions, please don't hesitate to reach out!

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