Route 9 Mazda

New lease My lease didn't end until April of 2018 and I was able to end that early with no pennilty and drive new car home. My lease didn't end until April of 2018 and I was able to end that early with no pennilty and drive new car home. More

Best car shopping experience by far. Stopped in last week to look at cars, then checked out a few other dealers, one of which ignored us for 10 mins. Only when we started to leave did any Stopped in last week to look at cars, then checked out a few other dealers, one of which ignored us for 10 mins. Only when we started to leave did anyone ask if they could help us. This dealership definitely had the best customer service. We told them what we were willing to spend and they worked with us until we got the deal and price range we were looking for. The entire process from walking in the door and driving away in our new car was less than an hour and a half. If you're in the market for a new car I would highly recommend this place as your first stop. More

Good experience. Great people, great service. If you are on the market for a mid priced vehicle this is the place to go. Easily one of the best dealers in Poughkeepsie Great people, great service. If you are on the market for a mid priced vehicle this is the place to go. Easily one of the best dealers in Poughkeepsie. Would buy from again. More

Route 9 Mazda I can’t say enough good things about this dealership! As soon as I walked through the doors I felt like family. Everyone I spoke to really took the ti I can’t say enough good things about this dealership! As soon as I walked through the doors I felt like family. Everyone I spoke to really took the time to explain all of my options and find me the best deal. They were so respectful of my budget and made sure to take into consideration all of my needs! They made the process from start to finish a breeze! Not once did I feel like they were trying to pull a fast one or force me into something just so they could make a sale! Chad, Rich, and their team we’re phenomenal! They found me the best deal and set me up with Bill who couldn’t have been a nicer salesman! Thank you so much to the team at Route 9 for making what could have been a very stressful process into a very easy and enjoyable experience!! More

Easy friendly and relaxing Bill made my time at Mazda, stressless and, friendly. The next time someone ask me where they should go I'm Definitely telling them to go to route 9 Bill made my time at Mazda, stressless and, friendly. The next time someone ask me where they should go I'm Definitely telling them to go to route 9 Mazda and I'll tell them to talk to bill levy More

Great experience Staff was professional and courteous best experience buying car Chad GM was great. Will lease my sons car from them as well. Great buying experience Staff was professional and courteous best experience buying car Chad GM was great. Will lease my sons car from them as well. Great buying experience More

Customer Service Sales team are great. They make it easy and simple. Sales team are quick to answer all my questions. No pressure at all. Courteous and friendly staff. Sales team are great. They make it easy and simple. Sales team are quick to answer all my questions. No pressure at all. Courteous and friendly staff. More

Great General & Finance Management I just completed my purchase of a new Mazda CX-5 from Rt. 9 Mazda and have nothing but the best things to say about both Chad and Chris. They took gr I just completed my purchase of a new Mazda CX-5 from Rt. 9 Mazda and have nothing but the best things to say about both Chad and Chris. They took great care of me throughout the process and went out of their way to make sure that I was more than satisfied. I would recommend them to anyone. More

False promise with no results General Manager Chad Kowalewski promised to refund the amount overcharged by new employee after having him review the deal but he never followed throu General Manager Chad Kowalewski promised to refund the amount overcharged by new employee after having him review the deal but he never followed through. It has been several weeks with no recent response. Still waiting……. More

Great teamwork Our overall experience was terrific. A great team working together to satisfy customers. From our energetic and enthusiastic saleman, Luis Santos, t Our overall experience was terrific. A great team working together to satisfy customers. From our energetic and enthusiastic saleman, Luis Santos, to the man who made the deal happen, Chris McGovern, the whole team, including the Manager Chad Kowalewski, worked together to answer all of our questions and make us feel comfortable. Chris made the financing a breeze and we are very happy with our new CX5. We would definitely recommend to others. Great job! More