Route 9 Mazda

Great dealership Everyone was great, Very friendly and welcoming. Shelby in Finance was outstanding! Chad was extremely knowledgeable and professional. Randy was pa Everyone was great, Very friendly and welcoming. Shelby in Finance was outstanding! Chad was extremely knowledgeable and professional. Randy was patient and polite. Love the car! More

Very welcoming easy to deal with. Randy was extremely welcoming and took the time to sit down and iron out every detail of my options. Very pleased with his professionalism. Chad also Randy was extremely welcoming and took the time to sit down and iron out every detail of my options. Very pleased with his professionalism. Chad also was very eager to get me into a very lightly used car that was above my price range but worked out a great deal for me i could afford. In the end i walked put with a car that i felt like i would never be able to afford. Very pleased with the experience. More

Amazing! Easy to work With! Made my experience fun! I had a really bad experience at Hyundai dealership which made me never want to deal with car dealerships or salesman again. But Mazda, the staff and I had a really bad experience at Hyundai dealership which made me never want to deal with car dealerships or salesman again. But Mazda, the staff and the cars, restored my faith! Randy and Shelby worked with me in every way and i will definitely be staying in the Mazda family! The car is amazing as well!! More

Best experience from start to finish! I was looking for a new car for my husband and had narrowed it down to the Mazda CX5. Anxious to finalize the purchase by the time he returned from a I was looking for a new car for my husband and had narrowed it down to the Mazda CX5. Anxious to finalize the purchase by the time he returned from a trip abroad, I contacted several dealerships via email looking for the best price on the car I had chosen. Stephanie was nothing but professional throughout the process and responded to all my questions promptly and in the exact manner I had requested. It was truly refreshing to work with someone who respected my wishes particularly at a time when I wasn't feeling well. She worked with Chad the General Manager to come to a mutually agreeable price all through email correspondences and my husband and I came in to pick up the car a few days later. Truly the best car buying experience I've had to date! A special shout out to Chris who patiently walked us through the financing process and Richie and Chris who went above and beyond the call of duty in dealing with my husband's last minute car buying jitters. Truly an exceptional experience from start to finish. This team deserves high marks for their superior customer service. We will gladly recommend them to our friends! More

Very surprised I've dealt with the previous staff at Poughkeepsie Mazda and was not happy at all. Very scheisty. The new staff at Route 9 Mazda was very nice, open I've dealt with the previous staff at Poughkeepsie Mazda and was not happy at all. Very scheisty. The new staff at Route 9 Mazda was very nice, open, and honest. Bill kept in mind exactly what I was looking for and kept within my budget. That's what was most important to me. More

took control of a bad experience After calling around to a couple of mazda dealers about a recall notice on my rear brake calipers that were now are failing !! rt 9 realized my fustr After calling around to a couple of mazda dealers about a recall notice on my rear brake calipers that were now are failing !! rt 9 realized my fustration !! After talking to the parts guy and i said i just wanted to buy the caliper and didnt want to deal with another dealer !! He made some phone calls and called me back in the ten minutes he said he would!! Not only located the calipers and talked to mazda and set up the recall service ! I brought it in the next day and was fixed !! This was after two years of dealing with the parking brake failing in a standad is fustrating !! this the third mazda i owned and honestly love them! Rt9 mazdas parts guy jason is a great employee going above and beyond customer service ! More

My lease was up on another car My lease was about to be up on another car. I had seen an add for an all wheel Drive Mazda CX-5. I just loved the look of the car and asked my husband My lease was about to be up on another car. I had seen an add for an all wheel Drive Mazda CX-5. I just loved the look of the car and asked my husband to please go look at one because I had to go to work. I had already picked out another car that wasn’t a Mazda. My husband called excited saying how nice they were and that I would love it. Bob helped him pick out the perfect car for me. I picked it up 3 days later and can say I just Love it. I have always driven a sadan and was a little concerned about not liking it. I enjoy driving it and feel like I can see better being a little higher up. Plus all wheel drive. No more worries about being stuck in the snow. I also say Shelby in financing was awesome as well!!!! Thank you all!!! More

Wonderful experience Friendly staff, Marc was very helpful throughout the process of buying the car, will come back to Route 9 Masada when looking for another vehicle. Friendly staff, Marc was very helpful throughout the process of buying the car, will come back to Route 9 Masada when looking for another vehicle. More

Randy is the best I never thought I would walk out of Mazda the next day with a brand new car- but Randy showed me different. I’ve only driven pre-owned cars in the pas I never thought I would walk out of Mazda the next day with a brand new car- but Randy showed me different. I’ve only driven pre-owned cars in the past and I now see I was missing out. Randy showed me cars within my price range and worked with me to have me walking out feeling comfortable. More

Good day at Mazda If your looking for a new Mazda 😀 Mazda of Poughkeepsie is the place to go... They really went above and beyond to help me finance my new Mazda CX3 If your looking for a new Mazda 😀 Mazda of Poughkeepsie is the place to go... They really went above and beyond to help me finance my new Mazda CX3 AWD... With not so great credit I got a deal I couldn't pass up.. So go check them out, new showroom and new staff that are super nice and happy to help you walk out with a brand new car... That's the reason I gave them 5stars. 👍👍👍 Go see Randy he'll help you... More