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Route 9 Mazda

Poughkeepsie, NY

4.8
143 Reviews
Route 9 Mazda in Poughkeepsie, "Promises Delivered"...The Route 9 Way: We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (866) 754-6306. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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2309 South Rd

Poughkeepsie, NY

12601

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Showing 143 reviews

January 30, 2018

Cx5 lease all of the Mazda people that we dealt with on the lease of the cx5 were friendly, helpful, knowledge and easy to deal with Thank you More

by Worthj
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc McGoey, Shelby Boettcher, Richard Wetzelberger
Mar 05, 2018 -

Route 9 Mazda responded

Thank you for your review! I'm glad that Shelby, Marc, and Rich were able to provide you with the friendly and easy car buying experience that we strive for! Congratulations and enjoy your new vehicle! Chad Kowalewski General Manager

January 26, 2018

Great experience first time buyer This was my first time buying a car Marc one of the sales reps helped me through the whole process. Even after everything was paid for he helped me se More

by BraigT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc McGoey
Mar 05, 2018 -

Route 9 Mazda responded

Thank you so much for sharing your story! Marc is an extremely valued member of our team. I'm so glad he was able to make your first car buying experience a great one! I hope you enjoy your new vehicle for many miles to come! Don't hesitate to reach out to us with any of your future automotive needs. Chad Kowalewski General Manager

January 26, 2018

Awesome service- total package!!! ALL NEW OWNERSHIP!!! Everyone was really helpful and friendly! Great service all around. Will definitely buy another car from them in the future. Got More

by Nkcooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Kowalewski, Shelby Boettcher, Richard Wetzelberger, Bill Levy
Mar 05, 2018 -

Route 9 Mazda responded

Thank you so much for sharing your experience and for your loyalty! A smooth and easy car buying experience is what we strive for here at Route 9 Mazda, and I am thrilled to hear that our team was able to provide you with just that! We hope you enjoy your vehicle for many miles to come! Don't hesitate to reach out to us for any of your future Automotive needs. Congratulations! Chad Kowalewski General Manager

January 26, 2018

Awesome Dealership This dealership was very friendly and helpful in all matters. The staff went beyond expectations to meet my needs and to make sure I got the car I wan More

by Melissa1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc McGoey, Chris McGovern
Mar 05, 2018 -

Route 9 Mazda responded

Hi Eliza! Thank you so much for your recommendation! We are so happy to hear that your car-buying experience here was a simple and transparent one and that our staff were friendly and helpful! Don't hesitate to reach out for any future automotive needs! Congratulations and enjoy your new vehicle!

January 26, 2018

The extra mile The people in this dealership are fantastic. Bob Chris and Dale all went above and beyond to help us get a car. They saved my holidays by giving me a More

by Rrohlman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Serino, Chris McGovern, Dale White
Mar 05, 2018 -

Route 9 Mazda responded

Thank you so much for sharing your experience! Bob, Dale, and Chris are all truly valued members of our team and I am beyond happy to hear that they were able to provide you with a great car buying experience and save your holidays! I hope you enjoy your new vehicle to many years to come! Congratulations! Chad Kowalewski General Manager

January 25, 2018

Great experience purchasing CX5 Randy, Rich and the staff were terrific. Very professional, everything done as promised which made a smooth purchase and delivery. Easy to recommend t More

by Nancy & Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Boettcher, Richard Wetzelberger
Mar 05, 2018 -

Route 9 Mazda responded

Thank you so much for your review! I am thrilled to hear that we were able to provide you with the simple, easy, and enjoyable car buying experience that we strive for! I hope you enjoy your new Mazda for years to come! If there is anything you need in the future, don't hesitate to reach out to us! Congratulations, Chad Kowalewski General Manager

January 24, 2018

Amazing service...great relationship Was hesitant to go through the car buying experience but every employee at Route 9 Mazda made it a GREAT experience. They were amazing to work with ov More

by williaza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Skolinsky, Chris McGovern
Mar 05, 2018 -

Route 9 Mazda responded

Thank you so much for your review! I am elated to hear that Jason and Chris were able to help get you in to the perfect vehicle for you and that you are so happy in it! I hope you enjoy driving your new vehicle for years to come and look forward to helping you with any of your automotive needs many miles down the road! Congratulations! Chad Kowalewski General Manager

January 22, 2018

Outstanding Service is Alive and Well! Simply put, it was the best car buying experience, and perhaps the best customer service experience, I've had the good fortune to experience. From th More

by Jon Fisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad Kowalewski, Danny Thackurdeen, Stefanie Bernstein, Chris McGovern
Mar 05, 2018 -

Route 9 Mazda responded

Hi Jon! Thank you so much for your review! On behalf of our team here at Route 9 Mazda, I want to Congratulate you on your new vehicle and would like to thank you for coming in! It was nothing but a pleasure working with you and Lauren! I hope you enjoy your new vehicle for many miles to come! Congratulations again! Chad Kowalewski General Manager

January 16, 2018

I felt so comfortable!!! From the second I walked into Route 9 Mazda I felt very well taken care of comfortable. I had a very tight budget for a used car, and most dealerships More

by Eklausz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Boettcher
Mar 05, 2018 -

Route 9 Mazda responded

Thank you so much for your review! I am elated to hear that Shelby and Randy were able to help pick out the perfect vehicle for you and that you are so happy in it! I hope you enjoy driving your new vehicle for years to come and look forward to helping you with any of your automotive needs many miles down the road! Congratulations! Chad Kowalewski General Manager

January 16, 2018

Excellent Service Highly impressed with the new management team & outstanding service by Luis Santos. Also would like to recognize Chris (finance) and Rich (manager). More

by dbcx5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McGovern, Luis Santos, Richard Wetzelberger
Mar 05, 2018 -

Route 9 Mazda responded

Thank you so much for your recommendation! I hope you enjoy your vehicle for years to come and look forward to working with you again many miles down the road! Chad Kowalewski General Manager

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