Route 46 Mitsubishi

It was a very satisfying experience. Starting with Dennis and Mike and finishing with Louis. Rt 46 dealership was worth the drive from New York. I have already been recommending this dealership to all my fr and Mike and finishing with Louis. Rt 46 dealership was worth the drive from New York. I have already been recommending this dealership to all my friends. I was shopping around for a new car deal as well as getting the most value on my mitsubishi trade in. They were able to give me the most for my vehicle. I came across this dealership on the internet after visiting a few dealers in New York. They were able to give me the best deal. They made you feel confident and comfortable from the initial phone call until the end of signing papers. Everything that was promised to me within this deal was fulfilled. Its amazing how one dealership can give you such great prices and the others not being able to please you. It sometimes makes a person wonder... Thanks for everything Guys..you are the BEST!!! More

Excellent dealership and a great alternative to Bell Mitsubishi. They are right in-front of an IHOP and I was able to eat breakfast while my car was getting serviced. They are also priced much much le Mitsubishi. They are right in-front of an IHOP and I was able to eat breakfast while my car was getting serviced. They are also priced much much less that Bell on the maintenance of my car (An EVO X). Thank you Rt. 46 Mitsubishi! There is a reason why I travel all the way from BROOKLYN to Rt. 46... The service is awesome and they know your car! More

I originally wrote this review with fairly harsh criticism. My experience at the dealership was, in the least, upsetting. Prior telephone communication was skewed, causing confusion about which sa criticism. My experience at the dealership was, in the least, upsetting. Prior telephone communication was skewed, causing confusion about which salesperson I would be dealing with, as well as being presented a difficult time getting a word in over the cliché, never-ending sales pitches. I simply called to make an appointment--I did not need to be read every known fact about leasing and purchasing options before I even set foot in the door. When I walked in, I had one goal--to get their bottom line price (after all taxes and fees) on a specifically arranged vehicle (model, year, options, etc.). I had told the sales representative that I had visited the Paramus dealership, they presented me with a price, and now I would like to privately compare it with the figure he would conjure up. The dealership with the lower price was more likely to receive my business. Although I made it painfully obvious, I was not going to reveal the price the other dealership had provided--this was to avoid the whole, "well, I can beat that price", then go back and forth between the dealerships. The salesperson kept pushing to find out the price, which annoyed me. Once a "bottom line" price had been established, he began to figure in additional fees and taxes, contrary to the term. When I wasn't satisfied with this result, he began slashing the base price by up to $1000, which annoyed me further--the "bottom line" price apparently was NOT the bottom line. I was coaxed by the sales representative to stay longer than I had wanted. This made me late for another appointment. I had felt I had enough and was about to get up and leave when the sales manager, Mike Ko, stepped in to ease the situation. He quickly and effectively provided me (in a single attempt) with a flat price after all taxes and fees. When I declined, he calmly and in a cheerful manner, allowed me to leave. Fast-forward a few days--Mike had contacted me about my negative experience with his dealership, and graciously offered to mend any unresolved conflicts. In a very professional manner, we both agreed that sometimes things do go awry, and it can be difficult to set matters straight. In this particular case, I do feel a second chance is appropriate. My review of the initial experience would have left me to never bother doing business with this dealership, nor would I recommend it to others. I felt pressured and that the intent of a sale was greater than my needs as a customer. However, due to the professionalism and willingness to correct the situation shown by Mike Ko, my overall opinion of this dealership has changed, and I may be open to doing business with them in the future. More