Route 46 Mitsubishi

I drove over 2.5 hours to this dealership based on a price I saw online. I was aware that this price was based on rebates that I may or may not qualify for, but even without the rebates it was still a g price I saw online. I was aware that this price was based on rebates that I may or may not qualify for, but even without the rebates it was still a great deal. I called beforehand to make sure the car I wanted was available and was assured it was. I arrived at the dealership, and was inside for over 10 minutes before anyone even acknowledged my presence. It's not because they were busy with other customers- salesmen were texting on their phones. A gentlemen then greeted us, and told a colleague to help us. The colleague seemed less than pleased to work with us and gave an *ugh* when instructed to do so. He preceded to have attitude with us the time we were there. Then out of the 4 cars I had inquired about- NONE were there. They had all been sold, when I was told 3 hours ago on the phone that they were there. We were VERY dissatisfied with the way we were treated at this dealership and refused to consider other cars from there based on how we were treated. Also, I had contacted my insurance company with a VIN number for car listed on their website, and the car information showed for the insurance company as a sedan, when I was looking at the Mistubishi Outlander Sport, an SUV. This whole place seems shady, dishonest, and unprofessional. More

Their website states how dedicated to customer satisfaction they are, but that couldn't be farther from the truth. We were interested in 2 different Mazda3's they had listed on Cars.com and th satisfaction they are, but that couldn't be farther from the truth. We were interested in 2 different Mazda3's they had listed on Cars.com and their website. We requested information and received an automated email from Greg Rusignuolo (internet sales department) 2 days later. Called the number he left during the middle of the day with no response. Call again the next morning and Greg answers. He says he doesn't have anything to do and will send us the pictures we requested within the hour. 30 hours go by without a response. We call again with no response. Send an email and call the next day with no response. Call again the next day and Greg had conveniently "just stepped out", after they had paused and asked for my name, and he would call us back. We setup an appointment to see the cars(giving them the exact model/year/colors) and they said the cars were available. 2 days go by and the only response from Greg is 4 automated emails at the end of the last day having nothing to do with the cars we were interested in. We drive 2 hour to get there. Walk around the lot looking for the cars for over 10 minutes and nobody comes out to help us, so we go inside. They are all just sitting at their desks in front of the giant windows. They tell us the cars were sold days prior and try to sell us something else. Nobody bothered to take the listings down or call us. It has been over 4 hours since we stormed out of there and the listings are STILL up. They probably never even had the cars and just used them to get us down there. They were marked at $2000 under the book value. Stay away from Route 46 Mitsubishi and Greg. More

I found this Dealer listing two different used 2011 Ford Escape Crossover vehicles on Craigslist.org each for $11,995.00 on 6/17/13. I responded to the Dealership on 6/18/13 with copies of the Craigslist a Escape Crossover vehicles on Craigslist.org each for $11,995.00 on 6/17/13. I responded to the Dealership on 6/18/13 with copies of the Craigslist advertisements in hand and test drove one of the vehicles. Before the test-drive I noticed the sticker price on the vehicle as $17,300.00. I then advised the salesman of the advertisements as well as informing him that I had researched the vehicles before coming into the Dealership. (Both vehicles were former Rental Fleet Vehicles.) Needless to say; after the test-drive the salesman tries to sell me the vehicle for $14,000.00 claiming that I had to meet qualifications of the Dealership such as being a recent college graduate and having purchased a vehicle from them in the past to get the advertised price. Nowhere on the Craigslist Advertisement does it mention such incentives. There is also no excuse for a $6000.00 markup difference between the sticker price and advertised price especially on a former Rental Fleet Vehicle. As a Private Investigator and Former Police Detective that specializes in auto theft and fraud related cases it is my opinion that anyone that decides to do business with this Dealership be aware of every aspect of the sale and do your research before you purchase. More

I had an excellent experience in purchasing my 2013 Mitsubishi Evolution GSR with Route 46. Mike Ko is very knowledgable about his Evos. He is very friendly and returns your calls promptly. He gave Mitsubishi Evolution GSR with Route 46. Mike Ko is very knowledgable about his Evos. He is very friendly and returns your calls promptly. He gave me an awesome price that I didn't need to go shop around. I purchased the car on the spot. Keep up the great work. More

I had been searching all the NY/NJ Mitsubishi dealerships to get the best deal on a 2013 Evo. Spoke with a rookie sales guy named Moses and he was great. Then got to the dealership and met Mike Ko. They g to get the best deal on a 2013 Evo. Spoke with a rookie sales guy named Moses and he was great. Then got to the dealership and met Mike Ko. They gave me the best deal around. And gave me a fair amount on my trade in. It's also nice that Mike knows Evos and is a "car guy" too. I can always appreciate someone who knows the cars they are selling and are passionate about them. Great work by Mike and Moses. More

I originally went in for a test drive to see if I liked the Outlander. Edwin made the buying experience so fast and easy that I didnt just walk out with a test drive, I drove the car home. He was very frie the Outlander. Edwin made the buying experience so fast and easy that I didnt just walk out with a test drive, I drove the car home. He was very friendly, kept going back to the manager to get me the best deal I could and was very helpful showing me all the features of the car. I would absolutely recommend Edwin as well as the Totowa Mistubishi dealership to everyone. Very happy customer!! More