Route 46 Mitsubishi

Wasted my time and monies Over the phone i explained that i didnt work all my days and where my credit was i was reassured that they work with u regardless. Left my new second Over the phone i explained that i didnt work all my days and where my credit was i was reassured that they work with u regardless. Left my new second job in NYC rushed up to this place this. Never introduce himself said hi I dont think we can help u and the person I'm to meet with is not here so he's do me a favor. On the phone I was told that they work with any of income or credit. I was Ill so I had 1 week of 18 hrs and the next at 30 @ $13.85 normal hours are 35-40. He claimed that he couldn't do anything for me 3 times before he ran my credit. After running my credit he said I can only get a vehicle for $9000. With a down payment of $5000. + tax and fees. Are you serious? He had not intention of working/helping me get into my first car More

Quick and easy The sales person we dealt with was Vinny Kline. There was no pressure to buy and no hidden agenda. They were very up front and honest which untimately The sales person we dealt with was Vinny Kline. There was no pressure to buy and no hidden agenda. They were very up front and honest which untimately helped us to decide to buy. All the information that was given was corrrect and the price was very fair. Vinny was very easy to deal with and played a huge part in our decision. He made it a point to address any of our concerns and questions with professionalism and accuracy. We were left with a good feeling about the deal and relationship when we left. Thank You Mitsubishi of Totowa More

It was a nice experience Went in to buy a car and was greeted by Ivan, he was very friendly and helpful and helped me choose the right car for me. Very pleased. Will recommend Went in to buy a car and was greeted by Ivan, he was very friendly and helpful and helped me choose the right car for me. Very pleased. Will recommend to family and friends. More

Worst dealer Tried to purchase 2 vehicles , sales person in the phone told me they had 2 cars for the price I'm asking for and told me to ask for the general sales Tried to purchase 2 vehicles , sales person in the phone told me they had 2 cars for the price I'm asking for and told me to ask for the general sales manager when I come in and vehicles would be ready to test drive, I got to the lot and a young salesman has no idea what's going on , I asked to see the sales manager but someone else came , I asked again for the sales mgr , but the used car mgr came out , both telling me they can't give me the price I was quoted , finally I demanded the general sales mgr and he told me the same thing , I told him to call the person I talked to on the phone , to which I was repeatedly told he is u reachable at the moment , our conversation was recorded so the sales mgr offered to listen to it , he came back and said he couldn't hear it well then said he has to Waite for it to be sent to him. Then offered me the price on one of the vehicles I wanted , I said no due to the aggravation , both vehicles had issues like broken windshield and malfunctioning lifgate and missing accessories, I had enough of that dealership , I drove 2 hours to make the sale and they wasted my time and didn't even try to offer me alternative vehicles for the price or try to work with me , I've never bin this disrespected and treated like a second class citizen than by this dealership , I would not return to or recommend it and I will be writing further reviews about my horrible experience . More

Horrible Day After driving 2 hours to look at cars that were supposed to be waiting for us on the lot they were not even there. Vehicles we did look at had problem After driving 2 hours to look at cars that were supposed to be waiting for us on the lot they were not even there. Vehicles we did look at had problems with them! False prices, one price on website another when we got there. All mangers we talked to were rude. We asked for Luis, but Alex came out to talk. So we again asked for Luis, then Jason came out. Which no one seemed to want to help us. Once again we asked to speak to Luis, finally he showed his face. But still was rude and left us standing outside every time he went back in to see if he could work a deal! We finally just walked away. Worst day ever!!!! More

This place is a mad house! Those who wrote good reviews about this place obviously never been to any other new car dealership. The place is an absolute madhouse! First of all th Those who wrote good reviews about this place obviously never been to any other new car dealership. The place is an absolute madhouse! First of all there is no customer parking and no space to maneveur your car once you trap inside. I and my family were there on a busy saturday and it took us nearly 4 hours to purchase our Outlander but guess what? We still  had to go back to finalize our deal to sign the contract on monday and sat around  another 1.5 hours.When we left with the vehicle that i purchased on saturday, i and our sales person were both agreed on "no down payment-0 interest" financing. However when i went back on Monday to sign the papers,their "reward winning financing person(!)" Jouse Alvarado told me that the bank is asking for $2500 down payment and he asked me how i would like to pay? I said i ll pay with my credit card but  i will double check with the bank if they really asked for the down payment since our orig.agreement was with 0 down. All of a sudden he got offended and he shout out to the other people in the dealership"He does not wanna pay $2500,we need our car back!"(What a loser!!) I yelled at him back saying " i never said i dont wanna pay $2500". He said "he would not served me". Then the manager stormed in with the same nasty attitude at first but after i explained what happened he was more apologetic and we completed the transaction. If my family were not sitting in the car waiting for me to sign up the papers and leave,i would absolutly give them xxxx car back and walk away from their run down dealership. I guess they really think that they are the only car dealership in town. Horrible horrible experience... More

BEST CAR BUYING EXPERIENCE The customer service I received from Stephanny Perez was OUTSTANDING! She is an amazing person who will go above and beyond to make sure that you fin The customer service I received from Stephanny Perez was OUTSTANDING! She is an amazing person who will go above and beyond to make sure that you find a vehicle that fits both your personal and financial needs. In all of my years purchasing vehicles Stephanny is by far the best Sales Consultant I have ever met. I will not go to anyone else besides her and I highly recommend that you stop in and see her. I cannot thank her enough for her wonderful customer service she gave me and how kind and caring she was. Josue Alvarado is another OUTSTANDING employee at 46 Mitsubishi. He will help you in any way that he can as he is exceptional at what he does. He will make sure that you are offered great price as well as ensuring that you receive the best financing rates possible. Josue will go out of his way to help you and truly cares about you a person. More

Willing to negotiate/Reasonable Price I walked in, got a great deal and I was out the door with a new car in less that 30 minutes. Friendly staffs, highly professional and willing to nego I walked in, got a great deal and I was out the door with a new car in less that 30 minutes. Friendly staffs, highly professional and willing to negotiate. I recommend you visit Mitsubishi dealership at route 46 for the best reasonable cars in town. I wont hesitate to be return there for another vehicle in the future. More

Bunch of thieves I saw a Hyundai Sonata online it was for $10,991 and I called the dealership and ask them about the car availability where are you coming from I I saw a Hyundai Sonata online it was for $10,991 and I called the dealership and ask them about the car availability where are you coming from I told him I'm coming from Maryland he said have you ever bought a car from us in the past three years I told him no I didn't buy any car he said oh then the price is going to be a Plus $2000 You can put the total price insted wasting my time So it's gonna be12,991$ Bunch of thieves More

Bate and Switch I was looking for a car for my sister and she sent me a picture of a 2014 Nissan Versa with 45,000 miles on the carfax website. They advertised the ca I was looking for a car for my sister and she sent me a picture of a 2014 Nissan Versa with 45,000 miles on the carfax website. They advertised the car for $6,800 which was a great price. When I went in they said the price was $8,800. I showed him the carfax wedsite and he said they offer that deal only to returning trades coming back to buy another used car. I was so angry because I drove from Scotch Plains to test drive this car and was prepared to buy the car today. After I got over the shock of the price difference i still tried to work with them on an affordable price for the car. I asked that they lower the price $500 and i would take the car but the manager said he could not so I left. As I'm driving home the salesmen Vinny calls me to tell me "it was my lucky day" the manager decided to lower the price to $8,300. I was no longer interested in turning around to make any deals. What a waste of time. Never again! More