Route 46 Mitsubishi

Purchased abused car from them 3 weeks ago that needed 2 minor repairs after showing both my mechanic & autobody the car. Ysreal in Sevice was wonderful. He made the entire process very easy. I'm happy to h minor repairs after showing both my mechanic & autobody the car. Ysreal in Sevice was wonderful. He made the entire process very easy. I'm happy to had dealt with such a nice guy both professional & efficient More

I had a horrible experience with this dealer. Just a few days ago (on 08/21/2024) I had to leave my job earlier and lose some money in order to catch a useless appointment with Route 46 Mitsubish Just a few days ago (on 08/21/2024) I had to leave my job earlier and lose some money in order to catch a useless appointment with Route 46 Mitsubishi. I went there to buy a used 2021 Honda Passport EX L advertised on Carfax.com for $23,995, but as soon I started talking to them, they added to the price an unwanted and unnecessary warranty for $3,995 and if I wouldn't take their warranty, the price would go up to $26,800. None of this was mentioned in their advertisement on Carfax.com. You learn these things once you step on their front door. After many attempts to remove their warranty, they accepted to lower it down to $1,995. Although I didn't want their warranty, which they were trying to sell it to me by force in order to make some profit from me, I accepted the deal and the total value for the car went up to $29,160+, where I would put $5,000 down payment. However, I couldn't buy the car, because their manager named Omar changed his mind and lied to me that he can't sell the car, because he's losing $4,000 with this deal and I needed to pay those extra dollars for him to reach break even. A total bullsh*t. In the end he said also that he didn't check my credit score, but later I received a notification that my credit score went down because of a hard inquiry. The story with this joke dealer goes on the next day when Omar called me to propose me the same deal as a big favor after talking to his boss, but he increased the total value of the deal by $600 to $29,750. After reading here the reviews of some people, I learned that they did not sell their warranty to some customers. So why they were pushing so much to sell it to me? This is why I asked Omar to be treated fairly with other customers and remove the warranty from the initial deal of $29,160+ and close the deal at $27,160+ , which he refused. It was a complete loss of time, money and energy with this dealer, all because of this guy Omar, who calls himself a manager. Stay away from these scammers. I wish so badly I could give them 0 stars, but 1 star is the minimum. More

This is the best dealer in New Jersey hands down my credit score was really really bad and they still were able To get me approved for a car With no money down good interest rate and low monthly payme credit score was really really bad and they still were able To get me approved for a car With no money down good interest rate and low monthly payments if you’re looking to get into a new car or a certified vehicle, Mitsubishi in totowa, New Jersey will make your dream a reality Best team around And thank you again More

I typically don’t write reviews but you always hear the horror stories about dealerships never the good, to say that car shopping in this economy is scary is an understatement!!! Rich Catalano and his tea horror stories about dealerships never the good, to say that car shopping in this economy is scary is an understatement!!! Rich Catalano and his team are a gem a diamond if you will. I went car shopping last weekend for my youngest daughter and I was wrecked. Rich and his associate Chris made us feel comfortable and welcomed. I myself with a past working in the dealership business had my guard up but it honestly was the most amazing experience I ever went through, everything was a conversation amongst friends. Rich welcomed us to the RT46 family and I felt it to be true.. They made my child feel welcomed and like her voice and questions were heard. I will forever only work with the Rt 46 group from here on out and recommend them across the board!!!!!!!!!!!! 5 stars doesn’t do this dealership justice even if you aren’t actively looking for a vehicle pass by say hi to rich and Chris look around with an open mind and come join the family. Thank you again guys see you soon, my lease is almost up…. More

I just left and was able to come in and see the Outlander Sport its such a great vehicle never heard of it till then. I will be telling everyone about it. The features rivals my husbands Mercedes for fractio Sport its such a great vehicle never heard of it till then. I will be telling everyone about it. The features rivals my husbands Mercedes for fraction the price. More

Came and was able too get what I wanted in a timely fashion cannot be more happy with the mirage fashion cannot be more happy with the mirage More

Really poor experience. I bought a preowned Hyundai Kona for my daughter, Salespeople very nice but The CARFAX report called for serviced on December 2023. What a surprise w I bought a preowned Hyundai Kona for my daughter, Salespeople very nice but The CARFAX report called for serviced on December 2023. What a surprise when I took it to my trusted mechanic. Brake pads worn out to the point that front rotors had to be replaced. Filters all plugged in, Oil level and brake fluid below the minimum. Had to pay near $420.00 to bring it to the minimum level of reliability. More

Came in and was able too see the service manager and get my new car serviced. Great experience my new car serviced. Great experience More

amazing service from the start! stephany and her team at Mitsubishi provided the smoothest purchase and utmost patience as me and my family came to a decision. thank you all so much stephany and her team at Mitsubishi provided the smoothest purchase and utmost patience as me and my family came to a decision. thank you all so much! beyond happy with my new car! More

Anyone shopping for a car now in 2024, better be prepared for car dealers trying to push any products or warranties that they can to upsell you on, so that they push up the sales price. After test-driving th for car dealers trying to push any products or warranties that they can to upsell you on, so that they push up the sales price. After test-driving the car, the salesman insisted that we must get the $3,995 certified owner warranty for 7yr and/or 100,000-mile coverage. I told the salesman that this was an option and we didn't want it. I was told that if we don't get this then we would have to pay a penalty. I told the salesman that we would be paying cash for the car and was told that this is an internet sales offer and that we would need to pay via financing. I told the salesman that your internet sales price offer of $16,395 does say that this offer is contingent on being purchased/paid via financing. The salesman counter with, "Well, it doesn't say that you get this internet sales price if you pay cash either". I then responded to the salesman, "Since when is cash, not king"? His response was "Well, I'm only going to $75 on this deal". I told the salesman that my son and I were leaving and he said, let me see if I can speak with my manager. I said, "That's not necessary we are leaving and the salesman said, "No you have to talk to my manager before you leave." While at the front door, just as we were about the leave I was handed a purchase agreement sheet that had actually what I was looking for: the price, the tax, the doc fee, the registration fee and the title fee. I considered going back to the salesman's desk to review the agreement because is was only $100 more than what I expected to pay. However, my son leaned over a whispered in my ear that he had a bad feeling about this and had lost interest in buying the car. Afterwards, while driving home I said to my son, you made a good move because in life you should always trust your gut. It is a shame that you literally, have to be walking out the door before some car salesman will give you the offer you are looking for. More