Route 46 Mitsubishi

I want to express my sincere gratitude to Omar, the Manager, for his exceptional assistance and dedication in resolving our issues. He listened attentively to our concerns and took proactive steps to a Manager, for his exceptional assistance and dedication in resolving our issues. He listened attentively to our concerns and took proactive steps to address them, even going beyond his responsibilities to ensure a satisfactory resolution. Despite the challenges that existed prior to his tenure at the dealership, Omar made every effort to rectify the situation and compensate us for the inconvenience we experienced. Thanks to his efforts, we are now delighted with our new car. I must also acknowledge the entire staff for their warm hospitality, which made our overall experience truly memorable. Special thanks to  Ali Firozvi Finance Dept manager. Omar Firozvi, our salesperson, who not only understood our requirements but also worked tirelessly to secure the car we adored on the same day. The collaboration of everyone involved in assisting us exceeded our expectations, and we are grateful for their contributions. Once again, thank you to Omar, the staff, and especially our salesperson for their outstanding support and commitment. Five stars are insufficient to commend the exceptional service provided by all. Grateful for your assistance. More

I was treated like family instead of a client. I appreciated LeLe and the work she did. She made me feel so comfortable from the beginning. She listened to my preferences and kept that in mind as I appreciated LeLe and the work she did. She made me feel so comfortable from the beginning. She listened to my preferences and kept that in mind as she helped me look for a vehicle. Never once did she try to push me into something just to make a sale like some other dealerships.I have been to other dealerships and never felt like I was something other than a number. Lele made me feel like everything I said mattered. Angelo showed me every feature on the vehicle to make sure I understood everything and also made sure my paperwork was correct. They make the perfect team!!! Everyone there was friendly,professional and very helpful. I recommend Lele for you next associate to help with finding the vehicle of your dreams. Thank you so much Lele & Angelo. More

Purchased abused car from them 3 weeks ago that needed 2 minor repairs after showing both my mechanic & autobody the car. Ysreal in Sevice was wonderful. He made the entire process very easy. I'm happy to h minor repairs after showing both my mechanic & autobody the car. Ysreal in Sevice was wonderful. He made the entire process very easy. I'm happy to had dealt with such a nice guy both professional & efficient More

I had a horrible experience with this dealer. Just a few days ago (on 08/21/2024) I had to leave my job earlier and lose some money in order to catch a useless appointment with Route 46 Mitsubish Just a few days ago (on 08/21/2024) I had to leave my job earlier and lose some money in order to catch a useless appointment with Route 46 Mitsubishi. I went there to buy a used 2021 Honda Passport EX L advertised on Carfax.com for $23,995, but as soon I started talking to them, they added to the price an unwanted and unnecessary warranty for $3,995 and if I wouldn't take their warranty, the price would go up to $26,800. None of this was mentioned in their advertisement on Carfax.com. You learn these things once you step on their front door. After many attempts to remove their warranty, they accepted to lower it down to $1,995. Although I didn't want their warranty, which they were trying to sell it to me by force in order to make some profit from me, I accepted the deal and the total value for the car went up to $29,160+, where I would put $5,000 down payment. However, I couldn't buy the car, because their manager named Omar changed his mind and lied to me that he can't sell the car, because he's losing $4,000 with this deal and I needed to pay those extra dollars for him to reach break even. A total bullsh*t. In the end he said also that he didn't check my credit score, but later I received a notification that my credit score went down because of a hard inquiry. The story with this joke dealer goes on the next day when Omar called me to propose me the same deal as a big favor after talking to his boss, but he increased the total value of the deal by $600 to $29,750. After reading here the reviews of some people, I learned that they did not sell their warranty to some customers. So why they were pushing so much to sell it to me? This is why I asked Omar to be treated fairly with other customers and remove the warranty from the initial deal of $29,160+ and close the deal at $27,160+ , which he refused. It was a complete loss of time, money and energy with this dealer, all because of this guy Omar, who calls himself a manager. Stay away from these scammers. I wish so badly I could give them 0 stars, but 1 star is the minimum. More

This is the best dealer in New Jersey hands down my credit score was really really bad and they still were able To get me approved for a car With no money down good interest rate and low monthly payme credit score was really really bad and they still were able To get me approved for a car With no money down good interest rate and low monthly payments if you’re looking to get into a new car or a certified vehicle, Mitsubishi in totowa, New Jersey will make your dream a reality Best team around And thank you again More

I typically don’t write reviews but you always hear the horror stories about dealerships never the good, to say that car shopping in this economy is scary is an understatement!!! Rich Catalano and his tea horror stories about dealerships never the good, to say that car shopping in this economy is scary is an understatement!!! Rich Catalano and his team are a gem a diamond if you will. I went car shopping last weekend for my youngest daughter and I was wrecked. Rich and his associate Chris made us feel comfortable and welcomed. I myself with a past working in the dealership business had my guard up but it honestly was the most amazing experience I ever went through, everything was a conversation amongst friends. Rich welcomed us to the RT46 family and I felt it to be true.. They made my child feel welcomed and like her voice and questions were heard. I will forever only work with the Rt 46 group from here on out and recommend them across the board!!!!!!!!!!!! 5 stars doesn’t do this dealership justice even if you aren’t actively looking for a vehicle pass by say hi to rich and Chris look around with an open mind and come join the family. Thank you again guys see you soon, my lease is almost up…. More

I just left and was able to come in and see the Outlander Sport its such a great vehicle never heard of it till then. I will be telling everyone about it. The features rivals my husbands Mercedes for fractio Sport its such a great vehicle never heard of it till then. I will be telling everyone about it. The features rivals my husbands Mercedes for fraction the price. More

Came and was able too get what I wanted in a timely fashion cannot be more happy with the mirage fashion cannot be more happy with the mirage More

Really poor experience. I bought a preowned Hyundai Kona for my daughter, Salespeople very nice but The CARFAX report called for serviced on December 2023. What a surprise w I bought a preowned Hyundai Kona for my daughter, Salespeople very nice but The CARFAX report called for serviced on December 2023. What a surprise when I took it to my trusted mechanic. Brake pads worn out to the point that front rotors had to be replaced. Filters all plugged in, Oil level and brake fluid below the minimum. Had to pay near $420.00 to bring it to the minimum level of reliability. More

Came in and was able too see the service manager and get my new car serviced. Great experience my new car serviced. Great experience More