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Route 46 Chrysler Jeep Dodge - Service Center

Little Falls, NJ

3.5
440 Reviews

440 Reviews of Route 46 Chrysler Jeep Dodge - Service Center

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April 05, 2022

The worse dealership in the world it took them to put an engine in my car 3 months because I have power train warranty never go there again More

by FAISALABED19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil Mastellone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davao fresco
Apr 06, 2022 -

Route 46 Chrysler Jeep Dodge responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

Apr 06, 2022 -

FAISALABED19 responded

Yes I would because it did so much damage to me and cost me money out of my pocket.

April 05, 2022

I waited 3hrs for an oil change and was not handled with any communication. I also had a tire patch here 3 months ago that started to leak last week which also was repatched which did not hold. Overall very More

by talijan14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know names
Apr 06, 2022 -

Route 46 Chrysler Jeep Dodge responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

April 05, 2022

The services department was unprepared for my vehicle. Even thou I had a schedule appointment. My vehicle had to stay for 2 days and still wasn't services properly. I was charged for repairs that wasn't More

by rasheema5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave P
Apr 06, 2022 -

Route 46 Chrysler Jeep Dodge responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

April 05, 2022

RT 46 Little Falls service department is absolutely the best customer service and quality work. I love my new Jeep and Mike C made it easy to decide on purchase More

by LENARTK27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Chak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cisco Figueroa, Mike Chak, Cauly Chak
Apr 06, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to provide us with a 5 Star Review. Our staff appreciates hearing great things from their customers.

April 05, 2022

All very nice staff! On time! And do a great job. Will definitely go back! More

by nvassallo12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Belton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cuglietto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Chak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angello Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jajuan Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Calle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cauly Chak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for sharing your positive service experience. We look forward to seeing you again.

April 05, 2022

EXPERIENCE WAS GREAT,WOULD RECOMMEND THIS PLACE TO EVERBODY .STAFF WERE ON THERE A GAME More

by DAVIDFRESCO225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Belton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cuglietto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Chak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angello Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jajuan Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Calle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cauly Chak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Route 46 Chrysler Jeep Dodge responded

David, thank you for the positive review and the recommendation to your friends and family. Our staff appreciates it.

March 07, 2022

Dave Fresco has been my service advisor since 2010. Always above board explains everything the best in the business More

by spursorlando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fresco
Mar 08, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for the excellent service review. Our staff appreciates hearing great things from their customers.

Mar 08, 2022 -

spursorlando responded

Dave Fresco is the perfect representative of the dealership

February 15, 2022

RTE 46 JEEP is my dealership and my goto place for anything Jeep. This place have an awesome customer service for both sales and services, especially services. My recent visit was even better, if not More

by Abelts1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Polanco, 5+ awesome stars
Feb 16, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to share you excellent service visit. Our staff appreciates it.

February 10, 2022

So, Where do I start. I took my car to shop at my scheduled appointment time. My car was in the shop for 13 DAYS before they even looked at the car to figure out what the More

by josbro04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Fresco
Feb 11, 2022 -

Route 46 Chrysler Jeep Dodge responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

Feb 11, 2022 -

josbro04 responded

Sure. I have emailed you at that email address.

Mar 02, 2022 -

josbro04 responded

Nothing has been corrected. I'm still out $450 Diagnostic fee plus the cost of.my car rental ($125 x 13). Had 1 phone call. Nothing else transpired.

August 30, 2021

had jeep worked on when took back jeep different, in much worse condition keyfob was in place of mine dept manager and person in charge of jeep denied any change of fob. i am corresponding with chrysler t More

by edlisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
pam and marcel
Aug 31, 2021 -

Route 46 Chrysler Jeep Dodge responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

Sep 01, 2021 -

edlisi responded

i sent an e mail to you and no response

Sep 02, 2021 -

edlisi responded

another day no response. cant say i expect one. going to call nina at seven on your side channel 7 eyewitness news to see if they can get response

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