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Route 46 Chrysler Jeep Dodge - Service Center

Little Falls, NJ

3.5
440 Reviews

440 Reviews of Route 46 Chrysler Jeep Dodge - Service Center

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April 14, 2022

Very professional, explained everything and had my car ready and back to me before the promised date More

by retiredl4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave an excellent review. Our staff appreciates hearing great things from their customers.

April 14, 2022

Check in was easy, Service writer was polite and courteous. My vehicle was ready at the expected time. It was a pleasure having my Grand Cherokee serviced at this Dealership. More

by rkperry57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for leaving our service department a 5 Star Review. We look forward seeing you for your next service visit.

April 13, 2022

Took almost 21/2 hrs for oil change. Maybe they shouldn’t book so many jobs at one time. More

by VLG1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown name
Apr 14, 2022 -

Route 46 Chrysler Jeep Dodge responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

April 13, 2022

Very good Service Department. Performed work while I waited. Dave in Service was very helpful and took care of everything. More

by avpr.ravp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Apr 14, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave our service department a positive review. We look forward to seeing you again.

April 13, 2022

The service department is terrific. Jujuan was very helpful and was sure to call me and update me about my car and then again when the service was complete. More

by yillib99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jajuan Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jujuan
Apr 14, 2022 -

Route 46 Chrysler Jeep Dodge responded

We are happy to hear our service team provided you with excellent service and kept you up to date throughout your visit. It was a pleasure serving you as a customer.

April 13, 2022

Armin is THE BEST service advisor ever, he is willing to help with every issue you have and in a very professional manner. More

by Martina Ondkova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armin Besic
Apr 14, 2022 -

Route 46 Chrysler Jeep Dodge responded

Martina, thank you for taking the time to leave a 5 Star Review. Our staff appreciates hearing great things from their customers.

April 13, 2022

Very good service Nice people Very helpfull Will recomend deslership to fsmily anf friends oh and co workers More

by jtd1259
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fresco
Apr 14, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a 5 star review and recommending us to your friends and family. Our staff appreciates it.

April 13, 2022

The staff is extremely friendly and helpful . This was my first visit of many more to come More

by reggie16983
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Polanco
Apr 14, 2022 -

Route 46 Chrysler Jeep Dodge responded

Reggie, thank you for sharing your 5 Star experience with us. We look forward to seeing you again.

April 12, 2022

Great communication with the service guy Armin kept me updated from the day I dropped off my car until it was ready for pick up More

by angelh621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armin
Apr 13, 2022 -

Route 46 Chrysler Jeep Dodge responded

Angel, we are so happy to hear that our service team kept you informed through out your service visit. It was a pleasure serving you as a customer.

April 12, 2022

Armin Besic was so great to work with. He took over when I was not happy with the woman behind the counter. He was so helpful and super friendly and helped me with all of my needs. I hope More

by wlir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armin Besic
Apr 13, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a positive service review. We look forward to seeing you again.

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