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Route 46 Chrysler Jeep Dodge - Service Center

Little Falls, NJ

3.4
440 Reviews

440 Reviews of Route 46 Chrysler Jeep Dodge - Service Center

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April 27, 2022

I really depend on Chrysler Jeep to fix anything that happens to my Jeep! The prices is steep and I should had gotten a more of a discount from being a long time customer so next time I would really appr More

by WENDYRED389
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman
Apr 28, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for coming back to Route 46 Chrysler, Jeep, Dodge for all your service needs. We appreciate your business and look forward to seeing you again.

April 27, 2022

The team is very friendly and professional. The ability for Saturday appointments is great and convenient. More

by CDRAGONE0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cuglietto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Route 46 Chrysler Jeep Dodge responded

We are so happy to hear that our service team provided you with a 5 Star Experience. We appreciate the 5 Star review.

April 26, 2022

Awful service department. Brought my car in for a minor fix, $658 later, I drive the car home and it still isn't fixed (because the work they did never needed to be done). S More

by mcarlucci
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John (assistant service manager), Riondo (assistant service manager)
Apr 27, 2022 -

Route 46 Chrysler Jeep Dodge responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

April 26, 2022

Excellent service! Excellent Staff! Excellent follow up! Didn’t have to wait long for an appointment and didn’t have to travel far or wait long for my service! More

by KELLYAPRIDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Route 46 Chrysler Jeep Dodge responded

Kelly, thank you for taking the time to share your 5 Star service experience. We look forward to seeing you again for your next service visit.

April 26, 2022

Great customer service! I appreciate all the help and good communication. Definitely, would recommend to everyone! More

by rigogarcia07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 27, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a 5 Star Review and recommending us to your friends and family. Our staff appreciates it.

April 26, 2022

Service reps take the time to explain all the options you have in order to make the best choice on service. My issue had to do with software and maps for the uconnect system. The software update uconnect ind More

by aruiz4817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave and Riando
Apr 27, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to review us. It was a pleasure serving you as a customer.

April 25, 2022

They were Very nice workers just took very long to finish an oil change 1.5 hours More

by alex.celentano527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Apr 26, 2022 -

Route 46 Chrysler Jeep Dodge responded

Alex, I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

April 25, 2022

Easy to get appointments & very professional staff I am having service from 2012 & really happy More

by SMITAPAREKH58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
Apr 26, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for coming back to Route 46 Chrysler, Jeep, Dodge for all your service needs. We appreciate your business and look forward to seeing you again.

April 25, 2022

Excellent service. Reps in service area extremely helpful and cordial. Highly recommended, better then service centers. More

by ml13info
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Route 46 Chrysler Jeep Dodge responded

We are so happy to hear that our service team provided you with an excellent experience. We appreciate the recommendation to your friends and family.

April 25, 2022

Checkin was smooth. The work was performed quickly. New waiting room. Comfortable experience overall. Highly recommend. More

by dturkington98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a 5 Star service review and recommending us to your friends and family. Our staff appreciates it.

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