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Route 46 Chrysler Jeep Dodge - Service Center

Little Falls, NJ

3.4
440 Reviews

440 Reviews of Route 46 Chrysler Jeep Dodge - Service Center

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May 03, 2022

Service department is full of lazies and cheats and liars. Lazy, fake mechanics only good for oil changes. Took car there for trouble starting. They refused to touch it because they saw two loose wires More

by CMARTENS908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John- service supervisor
May 03, 2022

Always great service, treated as a valued customer. Service advisors are the best especially Dave and Danny More

by RCHVASTASR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Freco Danny Palomino
May 04, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave our service team a 5 Star Review. It was a pleasure serving you as customer.

May 02, 2022

The service was wonderful, staff was great, nice and helpful. I came for oil changed and to check my tires, she called me she found a nail in one of my tire. More

by rhilaire0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a 5 star service review. Our staff appreciates hearing great things from their customers.

May 02, 2022

Friendly. The dealership was clean and accommodating. Staff Knowledgeable and very nice and provided professional, individualized More

by rycourt0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole
May 03, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to review us. We look forward to seeing you again.

May 02, 2022

From the moment I pulled into the service center the service center the advisor was outstanding. Fixed all my vehicle concerns and made sure I was satisfied with their service before I left. More

by JESSEM328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riondo Russell
May 03, 2022 -

Route 46 Chrysler Jeep Dodge responded

Jesse, we are so happy to hear that our staff provided you with an excellent experience. We look forward to seeing you again for your next service visit.

May 02, 2022

Pretty good service in English and Spanish they help you through to the steps, thanks More

by paul_juarez4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Polanco
May 03, 2022 -

Route 46 Chrysler Jeep Dodge responded

Paul, thank you for taking the the time to leave a positive review. We look forward to seeing you again.

May 02, 2022

Very nice. They kept me informed about my service. Fixed everything. I will return here. More

by enzaconforti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No
May 03, 2022 -

Route 46 Chrysler Jeep Dodge responded

We are so happy to hear that our service team kept you informed throughout your entire visit. It was a pleasure serving you as a customer.

May 02, 2022

Great service, in and out quickly with friendly staff. I recommend them for any type of service. More

by eddyman101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fresco
May 03, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a positive review and recommending us to your friends and family. Our staff appreciates it.

May 02, 2022

NEED TO REALLY DO SOMETHING ABOUT THE WAIT TIME! !! From the beginning 20-25 minutes to have someone come to my car and see me then almost 3 hours for an oil change and tire rotation that’s ridic More

by Soloxp2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil Mastellone
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Route 46 Chrysler Jeep Dodge responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further.

April 29, 2022

Super helpful and nice service! Took a bit longer than I anticipated but the service was thorough so worth the wait. More

by emiliafaubert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
May 02, 2022 -

Route 46 Chrysler Jeep Dodge responded

Emilia, thank you for taking the time to leave a positive review. We look forward to seeing you again.

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