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Route 46 Chrysler Jeep Dodge - Service Center

Little Falls, NJ

3.4
440 Reviews

440 Reviews of Route 46 Chrysler Jeep Dodge - Service Center

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May 10, 2022

I love how they take care my Jeep the customer service is excellent.any questions that I have they help me. More

by gabriela0215
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Is front the shop
May 11, 2022 -

Route 46 Chrysler Jeep Dodge responded

Gabriela, thank you for taking the time to leave a positive review. It was pleasure serving you as a customer.

May 10, 2022

Went here with a Durango I purchased elsewhere. I was nervous because dealers have a reputation ( I thought) of over charging, not friendly and wanting you to pay for things you don’t need! HOWEVER More

by eman0312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a positive review. We appreciate hearing great things from their customers.

May 11, 2022 -

eman0312 responded

Great work, friendly employees, and honesty deserves to be acknowledged! Thank you again Evan Ostroff

May 10, 2022

They were great. I took my Jeep in for an engine issue, that I believed was covered under warranty; and they made sure the warranty company would pay for the repairs More

by SOUVLAKI10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan from the Service Department
May 11, 2022 -

Route 46 Chrysler Jeep Dodge responded

We are so happy to hear that our service team provided you with a 5 Star experience. We look forward to seeing you again.

May 10, 2022

Very clean waiting room and very pleasant assistance. I had an oil change and tire rotation and was able to leave within one hour and fifteen minutes. More

by castina621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Route 46 Chrysler Jeep Dodge responded

We are so happy to hear our staff was able to service your vehicle and get you back on the road as quickly as possible. We look forward to seeing you again.

May 10, 2022

Easy to get an appointment for service, the service written Knew exactly what to do to my vehicle, I got my vehicle back same day and working perfectly. More

by migueldelvalle655
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvin Fermin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave our service team a 5 Star Review. We appreciate hearing great things from their customers.

May 11, 2022 -

migueldelvalle655 responded

Thanks for contacting me, keep the good work.

May 10, 2022

There was a lot of back and forth and no one called me back. Wrong part was ordered. Took 3 months to resolve a recall. And my car smelled like cigarettes upon picking it up. But my tech was very nice. More

by ddannibale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service tech, last desk from left was very nice.
May 11, 2022 -

Route 46 Chrysler Jeep Dodge responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

May 09, 2022

Great service . Very good information and knowledge in regards to my vehicle. Help solve issues i had and got in done quickly. Thank you More

by 9jfw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a 5 Star Service review. We look forward to seeing you again.

May 09, 2022

Very prompt and with the new renovation, I enjoyed waiting area. Staff was courteous and gave updates about the services needed. More

by Chubaka
Recommend Dealer
Yes
Employees Worked With
Daniel Palamino
May 10, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a positive review. Our staff appreciates hearing great things from their customers.

May 09, 2022

They were really great at fixing the problem that I had about my vehicle promptly More

by paponettetrella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Route 46 Chrysler Jeep Dodge responded

We are so happy to hear that our service team was able to repair you vehicle and get you back on the road as quickly as possible. It was a pleasure serving you as a customer.

May 09, 2022

Attentive great work awesome customer service! !! Kept me up to date with the status of my vehicle. More

by ERAMOS0207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
May 10, 2022 -

Route 46 Chrysler Jeep Dodge responded

We are so happy to hear that our staff provided you with excellent customer service. We look forward to seeing you again for your next service visit.

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