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Route 46 Chrysler Jeep Dodge - Service Center

Little Falls, NJ

3.4
440 Reviews

440 Reviews of Route 46 Chrysler Jeep Dodge - Service Center

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May 18, 2022

Awesome and attentive and trust worthy service Taken care of as if we were family More

by JMMARTE85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Chak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Perla
May 18, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to review us. We look forward to seeing you again

May 17, 2022

The Best customer service in NJ, there is no other Dogde dealer compared to this one More

by jcbx2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Perla
May 18, 2022 -

Route 46 Chrysler Jeep Dodge responded

We are so happy to hear that our staff provided you with excellent customer service. We look forward to seeing you again.

May 17, 2022

Better Communication with the customer. .. No updates. I had to call daily to check status. More

by JOSE.PEREZ_JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jajuan Burgess
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan service dept
May 18, 2022 -

Route 46 Chrysler Jeep Dodge responded

Jose, I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

May 16, 2022

Experience was very good, the lady was so nice and helpful, and helped me with what i want More

by JULIE THALAB
Customer Service
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Belton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angello Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jajuan Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Calle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cauly Chak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dolores Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Route 46 Chrysler Jeep Dodge responded

Julie, thank you for taking the time to leave a postive review. Our staff appreciates hearing great things from their customers.

May 16, 2022

Excellent all around from scheduling the appointment to checking in and service performed and communication with the service center assistant. More

by cburgos1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
May 17, 2022 -

Route 46 Chrysler Jeep Dodge responded

We are so happy to hear that our service department provided you with a 5 Star Experience. We look forward to seeing you again for your next service visit.

May 16, 2022

I was in and out for oil change. I like the experience this time around More

by natalia.rodriguez1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Route 46 Chrysler Jeep Dodge responded

Natalia, we are so happy to hear our service team provided you with an excellent experience and were able to get you back on the road as quickly as possible. We look forward to seeing you again.

May 17, 2022 -

natalia.rodriguez1978 responded

Thank you

May 16, 2022

Excellent service by Jose. He explained all the findings on my car and provided recommendations on what has to happen next and how do we proceed with it. I would love to work w More

by KEVINRDSOUZA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
May 17, 2022 -

Route 46 Chrysler Jeep Dodge responded

Kevin, thank you for taking the time to leave our service department a 5 Star review and recommending us to your friends and family.

May 15, 2022

Excellent service! Armin was professional and clearly explained the findings and recommendations associated with the service. More

by RALPH.DEMICHELE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armin Besic
May 16, 2022 -

Route 46 Chrysler Jeep Dodge responded

Ralph, thank you for taking the time to share your 5 Star Service visit. It was a pleasure serving you as a customer.

May 14, 2022

I go there since I brought my car with them, but recently my experience was not good, I was not told that I would have to pay a charge for them checking a problem I had with my brakes, I asked him to check t More

by morjen143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil Mastellone
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Route 46 Chrysler Jeep Dodge responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

May 13, 2022

The manager,David Fresno , helped me out when my contract didn't cover the service. He gave me a discount on the repair. More

by hlnborbn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the girls name at the service desk but she was friendly and helpful.
May 13, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a 5 Star Review. Our staff appreciates it.

May 13, 2022 -

hlnborbn responded

Satisfied with the staff. Friendly and courteous. I will be looking to buy a new jeep soon and will go here.

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