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Route 46 Chrysler Jeep Dodge

Little Falls, NJ

3.3
2,443 Reviews
You can be driving around the streets of Little Falls, NJ in a new vehicle as soon as today after a visit to Route 46 Chrysler Jeep Dodge. Our sales representatives have the knowledge to match you to your perfect Chrysler, Dodge or Jeep. We also have highly capable technicians and financial experts to help you in other areas. Our dealership strives to provide you with a hassle free experience each time you visit us at 1655 Route 46.
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1655 US-46

Little Falls, NJ

07424

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Showing 2,443 reviews

May 25, 2018

I had a great experence with this dealership Everyone there was so helpful. I have purchased multiple vehicles from this dealer and every time I have gone there everyone is beyond friendly and he More

by klabattaglia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ Salas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Route 46 Chrysler Jeep Dodge responded

We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!

May 25, 2018

Great Salesman Sean Duffy was great. Came and asked what I was looking for and helped me pick the perfect Town and Country. Very personable, wasn't just looking to p More

by Reggie
Recommend Dealer
Yes
Employees Worked With
Sean Duffy
Jun 20, 2018 -

Route 46 Chrysler Jeep Dodge responded

We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!

May 22, 2018

Wrangler and Grand Cherokee Leases I had a great experience at the dealer on my last visit. I got a great deal on my trade in and an even better deal on my New Wrangler Lease. The sal More

by dpatasnik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ Salas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Route 46 Chrysler Jeep Dodge responded

We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!

May 21, 2018

amazing customer sevice place had excellent customer service and would suggest anyone I know to go to this location to purchase cars in the future. very impressed here More

by Albert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Villanueva
Jun 20, 2018 -

Route 46 Chrysler Jeep Dodge responded

We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!

May 21, 2018

2018 Wrangler! Had a great experience at Rt 46 Jeep . My sales rep, Sean was a knowledgeable, friendly, zero pressure, honest gentleman to do business with. The fin More

by Nicksk 09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean.M
Jun 20, 2018 -

Route 46 Chrysler Jeep Dodge responded

We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!

May 21, 2018

Dodge Demon and a Journey Gabriel is an absolutely amazing rep! He helped us find our dream car! The limited run Dodge Demon was impossible to find, yet we drove away in ours More

by AnneMarieP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Route 46 Chrysler Jeep Dodge responded

We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!

May 21, 2018

Great Experience Sean Duffy was amazing! Did everything to accommodate us and found the perfect Jeep Compass for our family. He made our experience easy and enjoyable. More

by Cb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Duffy
Jun 20, 2018 -

Route 46 Chrysler Jeep Dodge responded

We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!

May 21, 2018

Waste of time...go elsewhere Sean M —> I would NOT recommend! Yes, he’s friendly and personable...but behind that likable demeanor is a sneaky salesman just like every other. He t More

by SeeYaInfiniti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Musalaev
Jun 20, 2018 -

Route 46 Chrysler Jeep Dodge responded

Hello, my name is Yarasette and I am the Customer Service Specialist for Route 46 Chrysler Jeep Dodge. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and I would like the opportunity to speak with you so that we may address your concerns. My contact information is 973-256-1200 ext. 1015 or you can email me at customerservice@route46autos.com. Thank you and I look forward to speaking with you!

Jun 20, 2018 -

SeeYaInfiniti responded

I appreciate the late, generic copy and paste response you send to all your negative reviewers. Glad to see you reaching out to the customers and taking the time to “provide customer satisfaction.”

Jun 21, 2018 -

Route 46 Chrysler Jeep Dodge responded

Our dealership does value our customer's opinions and we work very hard to provide the best customer service. We reach out to give customers an outlet to contact a manager so that any of their concerns can be addressed. If you would like to speak to a manager about your experience in our showroom I would be more than happy to have someone call you. Please feel free to contact me and provide your contact information. Again, I apologize for the experience you had while visiting our showroom.

May 18, 2018

UNPROFESSIONAL - WASTED MY TIME Set up an appointment online with someone named Adam to see two specific Dodge Durango R/T vehicles. Received a confirmation e-mail from someone named More

by RB1975
Customer Service
Recommend Dealer
No
Employees Worked With
Jun 20, 2018 -

Route 46 Chrysler Jeep Dodge responded

Hello, my name is Yarasette and I am the Customer Service Specialist for Route 46 Chrysler Jeep Dodge. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and I would like the opportunity to speak with you so that we may address your concerns. My contact information is 973-256-1200 ext. 1015 or you can email me at customerservice@route46autos.com. Thank you and I look forward to speaking with you!

Jun 20, 2018 -

RB1975 responded

Thank you for your response. However, it took over a month for anyone to respond to this review. In addition, no one called us to follow up after my visit to your dealership over a month ago. I have to believe if your dealership was truly interested in my being 100% satisfied this issue would have been addressed before I left your dealership or shortly thereafter. Responding to my negative review over a month later seems like damage control at best. Anyway, I have since purchased a Durango from another dealership.

May 16, 2018

Returning My Leased Vechile My experience with Route 46 Chrysler Jeep Dodge Dealership was awful. My lease is up today May 16 2018, and they have called me over 30 times in the More

by Mr. Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marvin Belton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Route 46 Chrysler Jeep Dodge responded

Hello, my name is Yarasette and I am the Customer Service Specialist for Route 46 Chrysler Jeep Dodge. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and I would like the opportunity to speak with you so that we may address your concerns. My contact information is 973-256-1200 ext. 1015 or you can email me at customerservice@route46autos.com. Thank you and I look forward to speaking with you!

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