Route 46 Chrysler Jeep Dodge

Amazing This dealer was amazing. The people there are very helpful and kind. I would say this dealer is one of the best out there and would highly recommend i This dealer was amazing. The people there are very helpful and kind. I would say this dealer is one of the best out there and would highly recommend it to others. Thanks also to Ricardo for making the experience go easy and great. More

Sales consultant Nick was great sales person very helpful answered all my questions and concerns, and was able to get me a great deal on my new vehicle Nick was great sales person very helpful answered all my questions and concerns, and was able to get me a great deal on my new vehicle More

A Great Salesman Pj was a very educated and excellent salesman. he was able to get me in and out in a reasonable time with the best deal possible. I really apprecia Pj was a very educated and excellent salesman. he was able to get me in and out in a reasonable time with the best deal possible. I really appreciate that he was able to explain everything for me to understand and know that we were getting the best car and price for our needs. I knew I had made the right choice coming to this dealership because as soon as you walk in everyone greets you in a super friendly especially pj out of all of them. I definitely would like to say thank you to this dealership. I cannot wait to see our granddaughter grow up in a new safe car!! Thank you so much Pj for getting us the best of what we needed!! More

New Leased Car Pj Chak helped me find a beautiful brand new leased car at a good price in a beautiful Jeep Grand Cherokee Very Professional ional salesman Pj Chak helped me find a beautiful brand new leased car at a good price in a beautiful Jeep Grand Cherokee Very Professional ional salesman More

No frills Dodge Charger purchase. I had a fantastic experience purchasing a 2018 Dodge Charger at Route 46 Chrysler Jeep Dodge. Nick Dutto was extremely helpful with the purchasing pr I had a fantastic experience purchasing a 2018 Dodge Charger at Route 46 Chrysler Jeep Dodge. Nick Dutto was extremely helpful with the purchasing process and completely understanding of my financial picture and what I was looking for in a vehicle. More

Bad service department experience Took my car in for service they never fixed the problem. Brought it back and it was fixed after 4 days however they damaged my car and are avoiding m Took my car in for service they never fixed the problem. Brought it back and it was fixed after 4 days however they damaged my car and are avoiding me. My car has black words in the back bumper that wont come off. I have left several messages and nobody calls back. Customer service sucks how do you damage someone's vehicle and then ignore them? Never use there service dept please they are horrible. More

New lease Recently leased a 2019 Jeep Compass. I worked with Nick Dutto who helped me find the exact car I was looking for. He was very responsive to any questi Recently leased a 2019 Jeep Compass. I worked with Nick Dutto who helped me find the exact car I was looking for. He was very responsive to any questions or concerns I had as this was my first time leasing. More

shady service weaseled out of replacing the battery i'm leasing my jeep from this dealership, so they offer free oil changes - i went 3 times for oil changes. last week i went for my fourth oil change, i'm leasing my jeep from this dealership, so they offer free oil changes - i went 3 times for oil changes. last week i went for my fourth oil change, and my battery died a week before. i charged the batter, came in to the dealership and told the service writer that my batter diet last week and i ended up charging it, so i wanted to have it replaced. he looked up my account in the computer and told me that he sees that last 3 times that i was there for service it said in the notes that i have a faulty cell in the batter, so i told him if that's the case i would like it replaced. the service writer told me no problem it will be at least $200 i asked how come it's a leased car and i'm still paying the lease. so, the service writer told me that the car has 39000 miles and it is out of warranty. my thing is if they knew about the defect in the battery why do i need to pay for it - he didn't respond, all he was saying is - it will cost you $200 to replace it. this dealership is shady and dishonest to say the least - ZERO INTEGRITY AND CUSTOMER SERVICE!! I WILL NEVER COME BACK AND RECOMMEND THIS DEALERSHIP TO ANYONE More

*LIES, GAMES, &TRICKS! FAKE ADVERTISING* SHOPPERS BEWARE! ;( THIS IS ABSOLUTELY ONE OF THE WORST DEALERS EVER. SURPRISE ETCHING FEE, CERTIFICATION FEES, ETC...PRICE YOU SEE ON LINE IS "NOT" THE PRICE WHEN YOU GO THIS IS ABSOLUTELY ONE OF THE WORST DEALERS EVER. SURPRISE ETCHING FEE, CERTIFICATION FEES, ETC...PRICE YOU SEE ON LINE IS "NOT" THE PRICE WHEN YOU GO IN PERSON.THEY WOULD RATHER HOLD CARS FOREVER THAN SELL AT A REASONABLE PRICE. STAY AWAY-DON'T WASTE YOUR TIME! ALSO ALL 5 STAR REVIEWS ARE “ FAKE”! More

WORST SERVICE EVER! DISGUSTING ORGANIZATION! WORST SERVICE EVER! I’ve been tortured by this dealership for 7 months now and still do not have my Jeep back. I’ve never written a review before but WORST SERVICE EVER! I’ve been tortured by this dealership for 7 months now and still do not have my Jeep back. I’ve never written a review before but I need to inform people what they are getting into with this dealership. I’ll summarize 7 months of ridiculousness: -bring jeep in for service Bc heat not working in October 18. They say they can prob fix but that failed costing me ~$1600 to replace the part. Get the jeep back to find that the heat still does NOT work, My 4 wheel drive was never reconnected, My radio was not put back correctly, there was a part module not reinstalled and left on my dash, and one of my fog lights was also broken. They touched all these things to fix the heat and could care less to put them back correctly. -January I’m still dealing with the heat issue and also take jeep for an oil change. I uber there to pick up the car only to find out the oil change was not even done. Was going on a long drive after and needed it done so I had no choice but to wait. 2 HOURS it took. I leave with even more disgust and head out on my long trip. Get 2 hours away and my car dies in the middle of a highway at night and cars are flying by. I get the car towed back to jeep a few days later. I get a rental car in the meantime. They admit to damaging my oil pump which leaked oil during my entire drive and seized my engine. They try to replace part of the engine which did not work. Then a full new engine goes in. Doesn’t work. During these months I am still driving a rental car. They ask me to return the rental and take a loaner from them. I do so. The rental cost over $1500 since I had it so long. AFTER apparently 3 BAD MOTORS and many more months of torture they say the Jeep is complete and that I had to come pick it up. I was going to be away for one week and Told them I couldn’t come and also I would not take my Jeep until they had a reimbursement check for me for the rental I had to use. I was then told that I was “holding their loaner car hostage.” Imagine the audacity they have to treat me like this after what I’ve gone through with them. Disgusting. However that week goes by and I did pick up the jeep as they assured me everything was perfect. I get home and the check engine light goes on. Bring it back immediately and they reset some sensor. Drive home and again the light comes on. Leave it at the dealership so they can do a full evaluation. I did not receive any courtesy updates at any time, so I check in myself after one full week. The response I got was “honestly we have not looked at it yet.” That was after one full week. This is in JULY 2019 now. They still have the jeep but apparently it was ready for pick up so I got an automated email asking to fill out a survey about my experience with the service. I filled it out honestly as I was disgusted with the entire experience. I immediately received a text from the service manager to “delete my number” Bc I had cost him a bonus. I tried to avoid making this review but it has gotten past the point of being the nice guy any more. I called the VP and the president who’s number is in the show room. It says to call if not 100% satisfied. I’ve left multiple messages for them and have not received a return call. Maybe this will get their attention and they’ll be aware of the business they are running. We are in July now and no matter what they tell me about my Jeep I have absolutely no confidence that they fixed anything. I am going to be stuck with a Jeep that I feel will definitely have many problems in the near and distant future. If and when somebody with authority wants to take responsibility you will know exactly who I am and how to get in touch with me if you contact your service manager. I will never recommend anybody put yourself through torture with this dealership. AVOID AT ALL COSTS!!!!! Just picked my Jeep up today and there are still issues appearing on the dash. Absolutely ridiculous and inexcusable. More