Route 46 Chrysler Jeep Dodge
Little Falls, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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It was time to buy my son his first truck, we needed something safe and leaseable, Pj who we met there, was an awesome sales associate the best ever, we found the car he loved for a price we loved too! something safe and leaseable, Pj who we met there, was an awesome sales associate the best ever, we found the car he loved for a price we loved too! More
The thought of car shopping always gave me anxiety. All I knew was I wanted a Jeep. I didn't know which model or year. I went to Route 46 Chrysler Jeep Dodge & of course had my guard up. Car sales represent knew was I wanted a Jeep. I didn't know which model or year. I went to Route 46 Chrysler Jeep Dodge & of course had my guard up. Car sales representative are known for being pushy or aggressive. That was not the case here. I was greeted & directed to Nick! And I swear I couldn't be happier with this man. He asked me questions to see what I was interested in & when I was indecisive he made sure to give me all of the information between the two vehicles to help me make the best decision for me. He is by far the best car sales representative I have met & I will reccomend to anyone who is looking to buy a car. THANK UOU ROUTE 46 CHRYSLER JEEP DODGE & THANK YOU THANK YOU THANK YOU NICK DUTTO FOR ALL OF YOUR HELP More
The absolute worst dealer I have ever dealt with. I was a parts and service director at a Ford dealer for 20 years and am absolutely disgusted at the treatment by this dealers service department. I never wri parts and service director at a Ford dealer for 20 years and am absolutely disgusted at the treatment by this dealers service department. I never write reviews but am taking the time to hopefully prevent someone else from going through what I did. Long story short I brought my daughter's 200 there for $2800 in engine work due to known rocker arm defect and paid without any complaint. Less than 6 months later the car breaks down and I have towed back in and after lie, after lie talking to me like I have zero clue how an engine works it takes 2 weeks before the Service manager calls me back to tell me he apologizes for being lied to that the engine locked up and considering how I just spent so much on it so recent he would contact Chrysler to see if he could get warrantied. Well 2 more weeks of no calls and me calling every day to ask what was going on and being told they would call me back I end up with the parts manager, yes that's right the parts manager, telling me there is nothing they can do for me. I later find my car in the shop and all the misdiagnosed parts they told me it needed being taken out then get a call from the assistant service manager telling me he's sorry for everything I went through and there will obviously be no bill. Never even diagnosed what was wrong or gave me a price to fix because it inevitably was engine failure from the rocker arm and cam they put in 6 months earlier. So a month later, lie after lie, a display of total disrespect to their customer I ended up towing the car out to have fixed elsewhere and pay the price for their incompetence and zero respect for their customers. It will be a cold day in xxxx before I ever let any I know go to this dealer and never, ever will a Chrysler product ever be in my driveway. An absolute disgrace to all car dealers and places like this give dealers a bad name even though there are so many wonderful ones out there. More
Beware of this dealership...bad business...they sued my husband for a mistake they made. Stay away...biggest mistake coming to this dealership. Never again. husband for a mistake they made. Stay away...biggest mistake coming to this dealership. Never again. More
I want to thank Nick Dutto at Route 46 Chrysler Jeep Dodge for making my car buying experience so smooth and stress free. Everyone was so friendly and helpful, I never felt pressured. Thanks Dodge for making my car buying experience so smooth and stress free. Everyone was so friendly and helpful, I never felt pressured. Thanks More
Walk away from this dealer Route 46 Chrysler Jeep Dodge Dec 16, 2019 dealermax "I urge you to walk away from this dealership" I took my Grand Cherokee in for routine 16,000 m Route 46 Chrysler Jeep Dodge Dec 16, 2019 dealermax "I urge you to walk away from this dealership" I took my Grand Cherokee in for routine 16,000 miles service. My car has seen very light motorway use. I was advised to have the axle fluid and transmission fluid changed, a $450 cost. I called over 50 dealerships following that service and NOT ONE said these items should even be considered at this mileage. After numerous emails the the service manager offered to compensate half. 2 weeks later, having received nothing, I was informed the service manager no longer works there and they will not pay me anything. This place stinks. It's badly run by even worse people. Even if you get a great price to buy/lease a vehicle, please walk away and use that price elsewhere. More
Good experience. Salesperson Aquil Malik easy to work with. We bought a 2017 Pacifica Limited. Fair price for vehicle and also our trade in. In and out in about three and a half hours. MK with. We bought a 2017 Pacifica Limited. Fair price for vehicle and also our trade in. In and out in about three and a half hours. MK More
Incredible service This car dealer is unlike any other. They are extremely helpful in your search for a car, and are very kind towards you. I would highly recommend them This car dealer is unlike any other. They are extremely helpful in your search for a car, and are very kind towards you. I would highly recommend them to anyone in their car search. Truly an amazing dealer, and thanks to Ricardo who helped me during my transaction. More
Best experience yet This is my best experience yet with a car dealer. The people there are helpful and answer any questions you have, and I would recommend Ricardo who ma This is my best experience yet with a car dealer. The people there are helpful and answer any questions you have, and I would recommend Ricardo who made all of the steps easy and quick. More
Horrible communication Horrible service Last week I made an appointment for a full synthetic oil change, tire rotation, recall and a campaign and a multipoint inspection. Took 3 Hours, and m Last week I made an appointment for a full synthetic oil change, tire rotation, recall and a campaign and a multipoint inspection. Took 3 Hours, and my advisor Dave Fresco never came to give me an update. Parts were not in stock for the recall, and the campaign was just to inspect my non existent trailer hitch. So basically 3 hours for an oil change and rotate. Never got anything regarding the multipoint inspection. No recommendations for a truck just shy of 100,000 miles? When I was billed out I pointed out to Dave Fresco it did not state full synthetic oil as I requested so I asked Dave Fresco if he was certain that was what was put in the truck, he said I think so. According to the repair order part number 4761839PC was put into the vehicle. This is 10W30 oil which is not the correct oil for my vehicle, nor is it the full synthetic that I requested. Vehicle was not washed and the plastic seat cover and floor mat were still in the vehicle. On a second topic I was called back a few days later and told my parts had arrived. I asked if I could drop off the vehicle that night and pick it up the next day. So I drop the truck off for the recall after 9pm, and take an Uber home. I receive a call the next day that the parts are not in. Since this is not my primary vehicle I agree to pick it up 2 days later (Due to the holiday). Again when I pick up my vehicle there seems to be some confusion. The service advisor forgot to change the pay type to warranty. Not a big deal, but my vehicle was there for a few days and the fact that the paperwork was not double checked causes some concern. It was fixed right away by another advisor. Go to get my truck and again not washed and floor mat and plastic seat cover were not removed. The tech did leave a nice pair of dykes on the seat though. And again no inspection report. I felt very unappreciated by these actions and will NOT return. I honestly don't trust the work that was performed. More