Route 46 Chrysler Jeep Dodge

If I could leave 0 stars, I would. After communicating with the sales team the night before and confirming that a specific vehicle was in stock, I told them that my wife would be coming in to test drive t with the sales team the night before and confirming that a specific vehicle was in stock, I told them that my wife would be coming in to test drive the vehicle the next morning. She arrived and was told that the vehicle was on a different lot and would be there in 20 minutes. After an hour of waiting around in the showroom surrounded by multiple employees who were seemingly incapable of wearing a face mask correctly, she was then told that “someone” was on the way. By the sales manager’s body language, it was readily apparent that this was a lie. So, instead of doing their job and having a base-model vehicle ready for a customer, they missed out on a special order worth far far more. Poor performance and customer service all around. More

They were so nice and not the typical pushy salesman! I would go back there every time! Mike, nick, and frank were so accommodating. Awesome would go back there every time! Mike, nick, and frank were so accommodating. Awesome More

This was my first time purchasing a vehicle. Nick was pleasant, respectful, and super helpful thought out the process, as well as his sales manager Mike. My mom and I came in a little before 3 and did no pleasant, respectful, and super helpful thought out the process, as well as his sales manager Mike. My mom and I came in a little before 3 and did not leave until around 7. Nick made sure were comfortable the entire time we were there. We test drove two cars; he listened to our concerns and found vehicles that fit my needs. With the help of Mike, we were all able to come to an agreement where I was able to get what I needed at an appropriate price. The issues arose when handling the paper work with the finance manager, Sal. We sat for over a half an hour when we were told he'd be ready for us in 10 minutes. It was not until we got up and said something that, "he was ready" and we could go in his office. We were rushed through signing papers and all questions were ignored, shut down, and pushed aside. When I got home and reviewed the paperwork I realized that Sal had messed up my mom and I's information as I was co-owning the vehicle. When we went back on Monday to pick it up we asked that he change the errors he had made. He proceeded to blame the errors on us and our salesperson, pushing us out of his office because "those are his problems." Sal was rude, audacious, and quick frankly disgrace to the company. The way he treated us, had me ready to leave without the car, but once again Nick came to the rescue and helped us through. Nick did everything he could to put me on the roads in an affordable vehicle with a smile on my face. (I noticed the one key fob was dead, and he got it fixed before I left.) I am grateful for my experience purchasing a car with the Salesman Nick and his Sales manager Mike. As for Sal, that is the only reason why I gave this dealership only 2 stars. More

RJ was very pleasant to work with. Fulfilled my request to make my sons bday a success. Thank you very much for all your help. to make my sons bday a success. Thank you very much for all your help. More

Ed Harney & Dave Cuglietto made me feel very welcome at their dealership. This is my 2nd lease and I couldn't be more pleased with the service and attention I received. I would highly recommend this Deal their dealership. This is my 2nd lease and I couldn't be more pleased with the service and attention I received. I would highly recommend this Dealership to anyone!! More

Terrible dealership. Have called about 20 times and everyone gives you the run around. My issue is still not solved almost 2 months later. Left numerous messages with no call back and now all mailboxe everyone gives you the run around. My issue is still not solved almost 2 months later. Left numerous messages with no call back and now all mailboxes are full. DO NOT RECOMMEND TO ANYONE, STAY AWAY More

I called to get an appointment to have work done to my 2014 Jeep Wrangler. I expected to wait for my truck to be fixed. No, I was told that they needed to run diagnostics and that wouldn’t be done until t 2014 Jeep Wrangler. I expected to wait for my truck to be fixed. No, I was told that they needed to run diagnostics and that wouldn’t be done until the next day. The next day I called for an update, but was told that nothing had been done and my vehicle was just sitting. I called late in the evening, still nothing More

I would never ever visit this dealership again and would not recommend this place to anyone . They are the absolute worst all areas.. horrible service purchased a vehicle 3 months ago and they still can’t not recommend this place to anyone . They are the absolute worst all areas.. horrible service purchased a vehicle 3 months ago and they still can’t seem to resolve my problem...after speaking to service warren and kera (service manager) More

Absolutely, the worst dealership experience ever. I much rather have paid an extra 10k and went to the Jeep dealership in summit, NJ and have received much better service. First issue was my sales manager w rather have paid an extra 10k and went to the Jeep dealership in summit, NJ and have received much better service. First issue was my sales manager was too busy to walk me through the car upon me picking the car up. Second we found scratches on the side of the car and marks on the back seat. My salesman said it’s covered under the warranty and he will order another one and schedule a date to get it all fixed. 4 months later still waiting and service claims there was never a order out in. Please please if your looking for a Jeep DO NOT USE this dealership! More

Great guy. Help me out and work with me . Friendly and kind. Come see my man Sean for your next new car or truck. Thanks man. kind. Come see my man Sean for your next new car or truck. Thanks man. More