Route 46 Chrysler Jeep Dodge

RJ is a car guru like no other my experience was so seamless and efficient that I wouldn’t go to any other car dealership from now on. car buying can be easy and exciting if you know where to go, now I seamless and efficient that I wouldn’t go to any other car dealership from now on. car buying can be easy and exciting if you know where to go, now I’m one of the blessed Ones that found that salesman More

Officially the worst experience I have ever had purchasing a Maserati and I have purchased over 12 cars... First I was told I never told them I was paying with a bank check when that was the 1st purchasing a Maserati and I have purchased over 12 cars... First I was told I never told them I was paying with a bank check when that was the 1st thing I told them. Finance acted like I was im the wrong and it was going to hassle him to fix. Waited and waited.. and no response. I called many times and got blown off saying people would call be back.... over 90 days passed and nothing. My tags expired. I called to ask what should I do? My tags say expired. I was told I would get a call. Been over 45 days after since my plates expired and no response. I get pulled over and they said the dealership should of issued a new temp tag... called to let the dealership know and said i would get a call back. A week later they reached out saying the plates arrived and they will over night it. I was excited i was actually going to get my plates. 11 days later still nothing? I finally called again and they forgot to mail it... yea... worst experience EVER! More

Bought a truck for msrp price of 53,000 get a call from the bank saying no no no it’s 67,000 👍🏼 Good job guys will never bring this truck to be serviced by you guys ? Hope you have a good relationship wi the bank saying no no no it’s 67,000 👍🏼 Good job guys will never bring this truck to be serviced by you guys ? Hope you have a good relationship with the bank because let’s just say my family will never be buying a car from you guys More

had jeep worked on when took back jeep different, in much worse condition keyfob was in place of mine dept manager and person in charge of jeep denied any change of fob. i am corresponding with chrysler t worse condition keyfob was in place of mine dept manager and person in charge of jeep denied any change of fob. i am corresponding with chrysler to get new fob as service dept at dealer refuses. they at first told me it was impossible to change fobs from one car to another and then said you could after realizing i knew it could be done. but still denied doing it More

Rj is a dweeb that rather text me then give me a call back. He closed me out my lease i asked him about canceling my warranty he tells me write a letter so they can summit to warranty company. I waited a back. He closed me out my lease i asked him about canceling my warranty he tells me write a letter so they can summit to warranty company. I waited a month to reach out to him to see whats going on no answer i leave a voicemail with my number to give me a call back. Instead he texted me how can he help me i asked about the warranty he said xxxx find out. 3 days pass and no word for him so i text him back and his response is no idk reach out to the salesmen that sold you the car. After that he ignored every other message sent. He's just as bad as every other worker in that building. I will be reaching out to corporate for further help. Avoid dealing with this dealership at all cause More

There’s only so much one can take time and time again. RT 46 Jeep in Little Falls, NJ who advertises Express Lane Oil Changes has once again failed to reach this claim at least for me. Every time it’s a 2 pl 46 Jeep in Little Falls, NJ who advertises Express Lane Oil Changes has once again failed to reach this claim at least for me. Every time it’s a 2 plus hours for an oil change, And that’s for a scheduled appointment! Today was just shy of 2.5 hours. You get there and it’s like oh yeah no problem 1-1.5 hours. The clock starts ticking. After an hour the car hasn’t even been touched. Maybe at 1.5 hours they pull it in and on a lift. Then they start working. xxx is the point of an appointment for an express center oil change if a customer has to deal with this? As a result of this scheduled 2.5 hour oil change, I had to rearrange/cancel plans…total family disruption and shuffling, for what?!?!? Define express? You may ask why are you still going there…? Because I have complimentary (or whatever it’s called, maybe it’s a manufacturer thing, IDK) oil changes when I bought my 2020 Jeep and at $75 a pop it’s a no brainer. However this repeated experience is no more and I will eat my last oil change for a local quick lube. Bottom line, dealers are always claiming to separate themselves from others by saying this and that how they are all about customer service and satisfaction, all the awards and accolades, the plaques, the banners, the billboards, all garbage. RT 46 is just that all show with no go but they do excel in lip service. Not satisfied at all with this experience. More

Gabriel help me recently when we switch from my 2008 Sienna to the Pacifica Hybrid. Gabriel was thoroughly professional and stay late to see that everything was taken care of for my purchase. I walked Sienna to the Pacifica Hybrid. Gabriel was thoroughly professional and stay late to see that everything was taken care of for my purchase. I walked into the dealership around 7pm and he helped me drive home in my new car that same night. If not for the financing paperwork we would have been done really quick due to Gabriel's experience and efficiency with the process. More

This was the least stressful car buying experience that we have ever had. Our salesperson Sean was the most knowledgeable and helpful salesman that we have had the pleasure to deal with. we have ever had. Our salesperson Sean was the most knowledgeable and helpful salesman that we have had the pleasure to deal with. More

Sean was professional as always! This is the second vehicle we purchased from him, and our 4th at Rt 46 Jeep . Sean made the entire process seamless, pleasant and uncomplicated. He is an incredible sal vehicle we purchased from him, and our 4th at Rt 46 Jeep . Sean made the entire process seamless, pleasant and uncomplicated. He is an incredible salesman and a wonderful person as well. Thank you for having such a consummate superstar on your team! More

Amazing car buying experience! RJ and all at Rt 46 are so professional. My daughter and I were also blown away with the great deal we got! professional. My daughter and I were also blown away with the great deal we got! More