Route 46 Chrysler Jeep Dodge
Little Falls, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I do NOT recommend this location for your service needs. We came here to fix our Jeep's heater. They charged us $700 and the heater was still not fixed. We took it back to them and they held our car for 2 W We came here to fix our Jeep's heater. They charged us $700 and the heater was still not fixed. We took it back to them and they held our car for 2 WEEKS (14 days we were without car) due to constant excuses and saying their "mechanics are all sick." Finally they said they will need to charge us an ADDITIONAL $2000 to fix the job they didn't complete. It's hilarious just reading this. Overall very unprofessional staff and rude to customers. Stay AWAY from this location for service please. 0/5 stars More
Excellent service specially Mr Juan Hernandez take care of my like a family checking on making me feel comfortable also they have a nice waiting room super amicable of my like a family checking on making me feel comfortable also they have a nice waiting room super amicable More
The best team to work with! ! Will be back for any future purchases I may have. ! Will be back for any future purchases I may have. More
Stay away no communication manager would not even listen to complaint threatened me and hung up to complaint threatened me and hung up More
My car has been sitting in their shop for two weeks. My husband and I call and call and just get the run around. This is the worst customer service place ever. I will never go here again. It's just mind My husband and I call and call and just get the run around. This is the worst customer service place ever. I will never go here again. It's just mind boggling that your car can just sit there with no one working on it and nothing getting resolved. Two weeks! We are done and will just pick up the car and go somewhere else. Do not waste your money or time here. More
LOVE MY JEEP . GREAT EXPERIENCE . SEAN MADE THE PROCCESS NICE AND EASY WILL BE BACK IN 3 YEARS GREAT EXPERIENCE . SEAN MADE THE PROCCESS NICE AND EASY WILL BE BACK IN 3 YEARS More
My car needed service because it would not start. I replaced the battery but my car had a second battery. My car was towed to rt 46 keep and the service advisor said that it may be the both batteries I replaced the battery but my car had a second battery. My car was towed to rt 46 keep and the service advisor said that it may be the both batteries. When I explained that I had replaced the main battery he said he would call me back. He never did for a couple of days. I called every day and he would not answer or he would have the girls in the front tell me that he is still working on my car. Which was a lie because my car was sitting in the back lot. Then finally I was able to get a hold of someone by showing up to the dealership and the service advisor tells me that it is my engine and will have some one look at my car to call him the next day. So I call and he has someone tell me that they are still trying to figure out was is wrong with my car. After 10 days I had enough and went back to the dealership and demanded answers. They finally had someone look at my car and of course it was the second battery. Why did it take more then 10 days how incompetent is this advisor and the tech. Lost days from work. 1000. For rental and then a 300 dollar bill when this all could of been resolved I. A day. This is unacceptable service. More
The service was excellent and the selection of cars was outstanding great dealership Would recommend this dealership to anyone outstanding great dealership Would recommend this dealership to anyone More
I wanted to take the time to thank you again,Marvin for being patient with me and I will definitely be recommending you to my friends and family. being patient with me and I will definitely be recommending you to my friends and family. More
If I could leave a 0 I would. This place was awful, sold me a car with numerous issues and took my car for over 6 months and replaced the bad part with other defective parts. ST This place was awful, sold me a car with numerous issues and took my car for over 6 months and replaced the bad part with other defective parts. STAY AWAY More