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Route 46 Chrysler Jeep Dodge

Little Falls, NJ

3.7
2,440 Reviews
You can be driving around the streets of Little Falls, NJ in a new vehicle as soon as today after a visit to Route 46 Chrysler Jeep Dodge. Our sales representatives have the knowledge to match you to your perfect Chrysler, Dodge or Jeep. We also have highly capable technicians and financial experts to help you in other areas. Our dealership strives to provide you with a hassle free experience each time you visit us at 1655 Route 46.
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1655 US-46

Little Falls, NJ

07424

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Showing 2,440 reviews

January 16, 2024

Horrible will not return calls. I have damage to my vehicle and no tags yet. Temp tag is expired RJ or the dealer will not return call. DO NOT BUY a CAR FROM RJ when you walk out th More

by Mariuch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
RJ Salas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Belton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Casale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Burgess
1.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Chak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angello Arias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jajuan Burgess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Calle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cauly Chak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear about your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please contact me directly at jamie@route46autos.com. I look forward to hearing from you. Jamie Rusignuolo

November 08, 2023

Salesmen didn't pressure me into buying a car I didnt want or above the price I was looking for. Dave was great! More

by Uncle Fester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave S
Nov 09, 2023 -

Route 46 Chrysler Jeep Dodge responded

Thank you for the positive review. Enjoy your new vehicle

October 07, 2023

Terrible experience. I’ll elaborate. I called at 2pm today and gave the sales guy The two car SKUs. He asked what time I planned on coming in. I told him 5 o’clock. I sho More

by albertrapoport
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hector Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elvin Fermin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Route 46 Chrysler Jeep Dodge responded

Albert, Please allow us to apologize for the negative experience you have had. Please reach out to me at jamie@route46autos.com to further discuss this. I look forward to speaking with you. Jamie Rusignuolo

September 18, 2023

IM there're happiest customer they could have . .ive been a loyal customer for almost 10 years..ive had 3 cars from here....Traded them in with soo much easeee..Ricardo the sales man that helps me i More

by Melaponte1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Matienzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez
Sep 19, 2023 -

Route 46 Chrysler Jeep Dodge responded

Thank you for coming back to Route 46 Chrysler, Jeep, Dodge for all your new vehicle needs. We appreciate your business and look forward to seeing you again.

September 16, 2023

Unpleasant visit to buy a used car. Price advertised online and confirmed via email prior to visit has been raised the day of the appointment. Refused to honor the original price. Sale More

by Simon
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
David Sales Manager
Sep 19, 2023 -

Route 46 Chrysler Jeep Dodge responded

Simon, thank you for your feedback. It clearly states on all 3rd party websites that to confirm pricing and availability on our website, www.route46chryslerjeepdodge.com, and not only did we 100% honor the price on our website, we even offered you a discount of $1000 based on the discrepancy that you saw on a third party site, as a courtesy. I am sorry that we could not make a deal, and I wish you the best of luck in your vehicle search.

September 07, 2023

Michael Chak was so amazing to work with! It was the fastest deal ever and he was so helpful, accommodating and not pushy at all!! Go see Mike, you won’t be disappointed. More

by Jlucci815
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Chak
Sep 08, 2023 -

Route 46 Chrysler Jeep Dodge responded

Michael is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

August 23, 2023

If he was the last person to buy a car from I would walk the rest of my life. Unorganized, distracted, egotistical and a flat out liar are the highlights. RUN far away from him! More

by Ruby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mubeen Rana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Route 46 Chrysler Jeep Dodge responded

Ruby, please allow us to apologize for the negative experience you have had. Please reach out to me at jamie@route46autos.com to further discuss this. I look forward to speaking with you. Jamie Rusignuolo

July 17, 2023

STAY AWAY! !they tell you what you want to hear until have your money They pass the buck around. They are the worst ever!!!! More

by gbrecca
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabriel Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Burgess
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Route 46 Chrysler Jeep Dodge responded

Gbrecca, we have no records of your visit to our sales or service department. please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to purchase or service a vehicle and I will assist you. Thank you.

Jul 18, 2023 -

gbrecca responded

Check. your records I bought a 2018 kia forte on 5/31/23

Jul 18, 2023 -

gbrecca responded

You guys can't even get you storys straight. I purchase a 2018 Kia Forte from day 1 there was a problem with the low tire pressure light. I took the cae back they when it was a bad tire sensor and said it was replaced.when I was driving home the light came back on. Took the car back to service they abvised me that it was a Kia problem.A loaner car was promised in mid July needless to say this never happened. Very unprofessional and I would never purchase another vehicle from this dealership ever.

Jul 19, 2023 -

Route 46 Chrysler Jeep Dodge responded

Please contact me with your real name if you wish to be assisted. Thank you Jamie Rusignuolo, jamie@route46autos.com

July 15, 2023

Service for my vehicle took 3 weeks to get done. When I finally got my vehicle back, I come to find out 2 soft top zippers were missing from my glove box. Spoke to a manager and was told I should ha More

by ness2307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Jul 17, 2023 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear about your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please contact me directly at jamie@route46autos.com. I look forward to hearing from you. Jamie Rusignuolo

July 10, 2023

Horrible Customer Service in the parts department. I have taken the car to the dealership 4 times and the issue has not been fixed. I have been charged for a rental that the dealership authorized me More

by tmnewton10
Recommend Dealer
No
Employees Worked With
Other Employees : peter
Jul 11, 2023 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear about your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please contact me directly at jamie@route46autos.com. I look forward to hearing from you. Jamie Rusignuolo

Jul 11, 2023 -

tmnewton10 responded

Thank you. I have sent you a detailed email.