Route 44 Hyundai

To put it in a nutshell, I got great service from both David Esker, the salesman and Tony Roma, the sales manager. Not only were they knowledgeable, they helped me get a car that day for exactly the pay David Esker, the salesman and Tony Roma, the sales manager. Not only were they knowledgeable, they helped me get a car that day for exactly the payment I was looking for without the usual pressure that most dealers are infamous for. Being an extremely wary consumer, I had no intention of purchasing a car before going to Route 44 Hyundai. The exceptional treatment I got from everyone there totally changed everything and I bought the car that day. This was the by far the best experience with a car dealer I have ever had. The service, professionalism and treatment I received was top notch. Route 44 Hyundai is in a class of it's own. More

After having had a not so good experience at another Hyundai dealership, I went to Rt 44. I leased a 2011 Sonata. The sales staff (Dave Esker and Brett Viveros) were terrific. They treated me respect Hyundai dealership, I went to Rt 44. I leased a 2011 Sonata. The sales staff (Dave Esker and Brett Viveros) were terrific. They treated me respectfully and were professional every step of the way. They went above and beyond to ensure that I felt comfortable with my purchase and that my consumer needs were met. Tommy Silvia in the finance department was professional, knowledgeable, and pleasant, he patiently answered any questions that I had and he made the signing process a breeze. All and all I would say that this dealership exceeded my expectations. I'll be back at the end of my lease agreement to do business with them again. I would highly recommend this dealership. More

AVOID this place! My deal fell through because we could not find the registration for our trade-in, but these fools refused to give me back the check for my deposit even after the police became involved. not find the registration for our trade-in, but these fools refused to give me back the check for my deposit even after the police became involved. They were also very arrogant and rude about it, trying to strong-arm me to carry on with the sale without the trade in. I filed a complaint with the local police. I did get the check back eventually, but only after a week of headaches and worrying about the check in their possession. They could have had an easy sale had they waited for me to return with the proper paperwork, but I am glad this happened so I could take my business elsewhere More

I have already purchased a Tuscon years ago (from another dealer), and wanted to buy a 2010. The bad customer service began from the moment we pulled into the parkinglot. (why do they insist on following y dealer), and wanted to buy a 2010. The bad customer service began from the moment we pulled into the parkinglot. (why do they insist on following you even after you ask to be left alone to look? No other dealership did that to us). The numbers game was insulting. But Damian redeemed his staff by having a frank conversation with us as we were walking out the door. However, they weren't able to live up to their end of the deal. There was no follow up phone calls. NUMEROUS messages from both myself and my insurance company were left unanswered. When I finally did hear back from someone, I was informed that they were too busy from selling 25 cars over the weekend. Well, guess what? Now it's only 24 cars. I've never seen a dealership work so hard to NOT sell me a car. In the end, I went to Tom O'Brien in Quincy and received top notch customer service and bought a better equiped car. In discussing my run in with friends / co-workers, I've run accross 3 other people that have had bad experiences with this dealership. Wish I had asked around before I wasted my time. More

After seeing all the negative feedback on here I find It hard to believe that these people are talking about the same dealer I bought my car from (and will buy from in the future) and felt I should share my hard to believe that these people are talking about the same dealer I bought my car from (and will buy from in the future) and felt I should share my experience. From the minute I drove on the lot I was treated with kindness and respect. At no point did I feal i was being pushed around or pressured. Andre Mendes (my sales guy) was great in helping me find a car that fit my lifestyle and my budget. After we found a car I loved, I met the finance guy Jimmy lane. He helped me attain financing even though my credit had a couple bumps to say the least. I would and do recomend this dealer to everyone I know looking for a car. I have bought many cars in my life and this was the best car buying experience I have ever had! More

I have been looking at the new 2010 Hyundai Tucson. In talking to 4 local dealerships, I was so dissapointed in the lies and the mistrust I received, and all the shady sales practices that were being play talking to 4 local dealerships, I was so dissapointed in the lies and the mistrust I received, and all the shady sales practices that were being played out at the other Hyundai dealerships (telling me they have the car until I get there and they don't) Then i went to route 44 Hyundai. They not only got me the new Tucson I wanted, but did buisness in such a professional way, I was at total ease with the price, selection and service. Thank you route 44 More

It has taken me a few bad experiences, but I now have learned to never never bring my vehicles there for service. They do not stand behind what they sell.They make you call the manufacturer. I am totally learned to never never bring my vehicles there for service. They do not stand behind what they sell.They make you call the manufacturer. I am totally disgusted with this place. I will never buy another vehicle from them nor will I recommend them to anyone. More

Our experience with sales personnel has been fine and we are pleased with the price we paid for our two vehicles. Our experiences with the service department, however, have been horrific. As one example, we are pleased with the price we paid for our two vehicles. Our experiences with the service department, however, have been horrific. As one example, we have brought our 2006 Azera in due to an airbag light on EIGHT different occasions. Each time, the light has come back on within a week. On one occasion, the service department broke a tab holding on the back of the passenger seat - stuck the seat back in place - then blamed us when the seat feel off; saying that we had broken the tab. They did not correct the problem until I got an independent auto body shop to force them to admit that the tab had been broken when the seat back was removed. On another occasion, I noticed that the check engine light was on when I picked my vehicle up from service - it had not been on prior. The service representative told me that they would look into the code for a $99 dollar charge. I asked if the $99 would be refunded if the light was on due to something they had done during the repair, and he indignantly replied that they could not have done anything like that. Again, I took the car to an independent repair shop and they informed me that the code had been triggered by broken connection that had clearly come off during the repair work. Today, we brought the car in - once again - for the air bag light. This time, because Hyundai had issued a recall. We called to make sure the repair could be made today and were told that it could. Joe from the service department has just informed me that the part needed for the fix must be ordered and will take a week or so to come in. The round trip to bring our Azara to Raynham from our home in Mattapoisett is app. 60 miles. We have had to make that trip 8 times (about 480 miles total) for the air bag light alone, with number nine still to come. I could go on with more horror stories about bad treatment and even worse work but I think the point is made. We will need to buy two new cars for our family within the next year or so. Hyundai would have been our number 1 choice; but we will never patronize Route 44 Hyundai again. In addition, e will share our service experiences with anyone we know interested in buying a Hyundai, so that they can avoid the horrible experiences we continue to have. More

Purchased a new Hyundai Azera from this dealer. Sales were high-pressure. They didn't want us to leave and return in order to check reviews-printed out some for us, instead. The car itself is nice, we were high-pressure. They didn't want us to leave and return in order to check reviews-printed out some for us, instead. The car itself is nice, we like it a lot. There were a few issues with the new vehicle, as expected. However, it took 4 visits to attempt to fix 3 minor problems, one of which is yet to be resolved. Service is minimally responsive and doesn't seem to care much about customer satisfaction. Managers will talk very nicely to you, but when it comes to actually DOING something, they fall down on the job. Service hours are not good for those who work and have a 9 to 5 job-8AM to 5 PM, but they seem to either leave or not answer the phone after about 4 PM. Need longer hours every day. Physical plant is kinda beat-up, they need to renovate. We really like the Azera. If there were another Hyundai dealership nearby, we'd go there. More