Route 33 Nissan

I wanted to the door switch replaced for 99 Quest and was quoted $135 for part and $58 for installing it. First they ordered wrong part number and then they ordered wrong colour and finally after 8 days of quoted $135 for part and $58 for installing it. First they ordered wrong part number and then they ordered wrong colour and finally after 8 days of wait they charged me $180 just for installing the switch( I was quoted $58 initially). At my second appointment when I took the vehicle to them only the driver side window was stuck in the down position and everything else was working. They took in the vehicle into the garage and realized that they had ordered the wrong part. They returned the van back to me and said they need to order again. At that point I realized that several options(passenger/driver side door locks, moonroof, power seats, passenger side window were all inoperable. I showed this the service guy and he said that "all these option are not working because the security code was disabled and we will reset it when you come back next time for your window switch". I few days later I checked if they have received the part and they said they have rcvd it but it is wrong color. They asked me to wait for few more days. After few days I went for installation and that time the technician feigned ignorance about my non working (passenger/driver side door locks, moonroof, power seats, passenger side window ) and made me pay "$180 for finding that a 30 AMP fuse under the hood had blown". More

I can't say enough good things about Haldeman Nissan during the car purchasing portion of my experience. I was trying to get out of a bad car deal from the previous year and the folks and Haldeman Nissa during the car purchasing portion of my experience. I was trying to get out of a bad car deal from the previous year and the folks and Haldeman Nissan went above and beyond to help. That is, until problems started creeping up in the pre-owned car just weeks after taking ownership of the car. I took it to get fixed three times, most of the repairs were covered under warranty, however, my last repair was not. The rear speaker was disconnected and cracked and was not working. When I took it to get fixed, it was not covered under warranty and I had to come out of pocket to get it fixed. I pleaded for assistance from two managers and the general manager and found ZERO satisfaction. They were batting a thousand until it came to help out a customer...all before my first loan payment. :-( June 27, 2008 by Manuel Vega in Dayton, NJ More

The prices charged for basic services are three times as high as even other Nissan Dealers. After leaving my car to them, I was called in one hour later and quoted outrageous estimates for several basic se high as even other Nissan Dealers. After leaving my car to them, I was called in one hour later and quoted outrageous estimates for several basic services ($1000 for one set of brakes???) I went to retrieve my vehicle and was charged a $100 fee for the 'diagnosis'. I will never take my Nissan Maxima there again. More

I went to Haldeman for an oil change and it ended up costing me $1600 for various other services that I was told I needed. I feel the price is extremely high for labor. I paid $1138 for labor and $362 costing me $1600 for various other services that I was told I needed. I feel the price is extremely high for labor. I paid $1138 for labor and $362 for parts. Honestly I feel taken advantage of as a woman. I trusted in the dealership to do the right thing. I had transmission flush, brake flush, engine oil flush with labor of $100 for each. Outer CV boots a labor of $512. At the time I did not want to neglect my quest so I gave permission to have the job done on the aspect that this absolutely needed to be done. Now I am finding out I did not have to have all these services for my quest. Needless to say I will not be returning to Haldeman. More

The speedometer stopped working and the check engine light on my Quest turned on. I took it to Firestone and they told me that once the speed sensor was replaced, the check engine will turn off. They light on my Quest turned on. I took it to Firestone and they told me that once the speed sensor was replaced, the check engine will turn off. They could not do the work because it was a dealer only part, but they said it should cost me no more than $200 w/ labor. So I took it to Haldeman. That day, the called me at work and told me that it was a bad know sensor that was causing my check engine light to turn on and that it would cost me almost $1000 to fix. I declined and just told them to replace the speed sensor. And wouldn't you know it, my check engine light miraculously turned off!!! 3000 miles later, it's still off and I still have the same knock sensor. More