Route 33 Nissan

This is probably the worst dealership I've ever had the displeasure of dealing with in my entire life! I leased a Nissan Maxima from them when it was newly redesigned in 2016. It was the worst experience t displeasure of dealing with in my entire life! I leased a Nissan Maxima from them when it was newly redesigned in 2016. It was the worst experience that I've had. First and foremost: Buyers Beware! They add everything from pinstriping, mud flaps, door edge guards, etc. to each vehicle before purchase whether you want it or not, simply just to jack up the price of the vehicle; and the prices of these things are astronomically high! Secondly, I dealt with a salesman named Chris (can't remember his last name) who was so bad that I've come to learned he was since fired and I am honestly not surprised in the least bit. He was extremely pushy and aggressive. He wanted me to do a deal he wanted me to do so as to pad his pockets with a bigger commission, rather than seeing that I left there a happy customer. He was obnoxious, belligerent, rude, unknowledgeable, and a liar. I knew more about the car that I was purchasing than he did. It got to the point where I had to ask him to lower his voice because I was starting to get pretty annoyed and my patience was wearing thin. That's besides other customers looking over at us because of his loudness. This dude was a character to say the least. I never wish bad upon anyone because everyone needs to eat and support themselves and their families, but if what I found out was true, and he did get let go, it was a smart decision on behalf of the dealership. See I've been leasing vehicle after vehicle since 2004, and have dealt with multiple makes and dealers such as Honda, Hyundai, Toyota and Nissan. Needless to say, I've dealt with a dozen or so salesmen and I can confidently say that this guy was by far the worst I have ever dealt with. If I didn't want the vehicle so badly and if the dealership wasn't only a few minutes from my home I would've went somewhere else. Nevertheless, for the sake of convenience I didn't. I'm also embarrassed to say that I originally left a scathing, but honest online review here and on Google reviews but took them down after being bribed by management via phone calls. Needless to say I gave up my integrity for what amounted to almost $100 in gift cards. Visa and Applebee's gift cards to be precise. So YES EVERYONE, IT IS TRUE. MOST OF THE REVIEWS ON HERE THAT ARE POSITIVE ARE BECAUSE THE DEALER BRIBES YOU WITH GIFTS SUCH AS GIFT CARDS, ETC. It's been many years since I bought a car from them and when I turned it in I swore never to buy a vehicle from them again. I have since kept over 6 people from going there and have convinced them to go to Honda and Toyota instead, in which they actually did and had great buying experiences. No doubt there are a few decent, humble salespeople at this dealership but Chris was no doubt not one of them and good riddance to him. I feel sorry for any car dealership that hires him unless he shapes up. Hopefully management smartened up and started hiring some passionate, genuinely friendly people. I have not been to this dealership again and next time I decide to get into a new Nissan it will be elsewhere. In conclusion, if you are a prospective customer that is reading this, please do not be fooled by the many fake reviews. Even my original one was one of them. Don't hate me for wanting to be monetarily compensated after having such a horrible car buying experience. Can you really blame me? I absolutely loved the Maxima and would recommend it to anyone by the way! There's a reason, however, that this dealership has a terrible reputation locally. Word of mouth in my opinion is more damaging than the reviews because then you cut off a huge portion of your local customer base and have to rely on people traveling from out of town. That in itself is a tossup because there are other Nissan dealerships near other towns. When word of mouth spreads from people you personally know and trust, it doesn't matter how many good (fake) reviews you have online! I call on the owners and management at Rt. 33 Nissan to weed out the uber-aggressive salespeople who care more about the money than doing their actual job before they lose more customers. After all, change starts at the top. More

Charlie did a great job helping me to got my nissan fronfier. He went above and beyibx to make it happen. fronfier. He went above and beyibx to make it happen. More

So let me start by saying I didn't buy my car at this dealer so they didn't have any real reason to treat me like I had bought 10 from them but that's exactly how Alina Napolitano from service treated me dealer so they didn't have any real reason to treat me like I had bought 10 from them but that's exactly how Alina Napolitano from service treated me. She should honestly be running the whole xxxx thing! She was FANTASTIC! I'm a headhunter I meet TONS of people I know good people when I see them and she was lights out excellent! Responsive, on top of her stuff, kind, understanding honestly this dealership is lucky to have her! More

I had the most wonderful experience at the route 33 Nissan Charlie was absolutely accommodating wonderful kind knowledgeable was able to give me everything that I needed for an affordable price the pro Nissan Charlie was absolutely accommodating wonderful kind knowledgeable was able to give me everything that I needed for an affordable price the process was very quick convenient and a wonderful and I’m a very happy camper here at Route 33 Nissan thank you Charlie More

Bought my car from Monika and I am very happy with my purchase if anyone needs a car please go see her. Nice car nice service purchase if anyone needs a car please go see her. Nice car nice service More

This is my second time coming to route 33 Nissan but it is always a pleasure… John crooks the general manager and Charlie the salesman they always give me the best deal. This time they traded me out of my is always a pleasure… John crooks the general manager and Charlie the salesman they always give me the best deal. This time they traded me out of my lease within 10 months and they got me out of it to a new 2021 and Sr. More

Monica was very sufficient and a pleasure to talk to. Explained every process in full detail. Loved the car buying experience. Ask for her when you come in. Explained every process in full detail. Loved the car buying experience. Ask for her when you come in. More

I came into route 33 Nissan to look for an SUV Charlie was right up in the front he sat down and went over all my options and my payments and then we went on a test drive. I really like the Nissan rogue a was right up in the front he sat down and went over all my options and my payments and then we went on a test drive. I really like the Nissan rogue and Charlie was able to put it all together less minutes and I was an easy process. Thank you Charlie arrow 33 Nissan More

I've been a Nissan customer for a long time and I leased many cars but the last 2 cars at least from Charlie he was really helpful got me one car for my self and a car for my daughter.. will always back to many cars but the last 2 cars at least from Charlie he was really helpful got me one car for my self and a car for my daughter.. will always back to route 33 Nissan for Charlie More

Drove almost an hour and they knew I was coming in at a certain time but when I got to the dealer the suv was out for a test drive with someone else. I took it out for test drive and upon coming back to th certain time but when I got to the dealer the suv was out for a test drive with someone else. I took it out for test drive and upon coming back to the showroom my salesperson was told the suv was sold! I have to say the salesperson was very knowledgeable and I have nothing against her. She said we have many others but I asked what I was being offered for my truck. She went and talked to a manager then come back with a ridiculous price. Also, the price on the suv I went up to buy was $24,998 on the sticker but on the internet it said $17,998. There’s no way they were reducing it $7,000 so I bet I wouldn’t have gotten it for that price! I got up gathered my papers and said no sense in wasting my time or yours goodbye. This Nissan dealer is the worst in my opinion! I learned my lesson and will never drive up there again! More