Route 33 Nissan

Frustrated My husband and daughter bought a car October and the car got was in accident declared not my daughters fault . Car is wrecked and totaled. Thank good My husband and daughter bought a car October and the car got was in accident declared not my daughters fault . Car is wrecked and totaled. Thank goodness for gap insurance. Your finance department is no help. Nightmare for us. Joke. They dont want to do their job!!! Its time sensitive material . Incompetence and laziness is outrageous. Terrible . We want this done with. We need closure. Complete our paperwork More

they lie I called to see if a care was in stock and told it was, today I called again and asked the to touch the car as I was making a 45 minute drive and was I called to see if a care was in stock and told it was, today I called again and asked the to touch the car as I was making a 45 minute drive and was told that is was there. On my way I got a call asking if I was still coming and I said I was 10 minutes away and they said they will have the car ready for me to see, well I got there and was greeted by a salesman and we went over what I was looking for and my trade. He came back and said they moved the car to another dealership, so the car was never in stock and then they told me that the other dealership sold it. I left and then called the other dealership and they told me that is not sold. They lied to me several times and would not recommend them at all. They must pay their employees to get good reviews because there were several people upset and walked out. Management is very poor. More

Best experience I have know Charlie for a long time every time I step in the dealer he sells me a new car. He is so informative takes me step by step in the sales pro I have know Charlie for a long time every time I step in the dealer he sells me a new car. He is so informative takes me step by step in the sales process till the end. Then Singh the other sales man come in at the end to help over the delivery of the car. Kioh and Abby the best managers are also very helpful. Route 33 Nissan is the best Nissan dealer. More

worst Valet check in person, rude obnoxious Congratulations on losing a loyal customer! Your valet check in person is the worst, two cars left (myself included) because of him and his attitud Congratulations on losing a loyal customer! Your valet check in person is the worst, two cars left (myself included) because of him and his attitude. Despite purchasing cars from this place in the past, I'll never go back because of the customer service. There are too many other dealerships out there that are willing to take my money without getting an attitude in return. Keep up the good work, with employees like that you should have a going out of business sale soon. More

BUYERS BEWARE THEY ONLY WANT YOUR MONEY I had purchased a used 2014 Rouge from them and the transmission blew 1.5 years after purchasing the vehicle. I was told by the dealership that my car I had purchased a used 2014 Rouge from them and the transmission blew 1.5 years after purchasing the vehicle. I was told by the dealership that my car was not fixable and that I would need to get a new car. I wanted to finance a 2016 Rogue and was given a form to sign to run my credit. I thought my credit was only going to be ran 1 time, no it was was ran 6x. This ruined my credit for 2.5 years and I finally just got my credit back to where it was back in 2016 when this whole mess started. The manager Abbey that I was working with convinced me to lease the car and to put down a $5000 deposit using my credit cards (which is illegal). She said that the dealership would cover 1/2 of the damaged car and that I would be responsible for the other half. She than told me that if I wrote a positive review for the dealership she would take care of me by waiving a certain fee and giving me a car camera. I ended up being stuck paying for 2 cars over the course of 3 years at $645.99 per month which totaled to the lease and what I had owed for the old car. The dealership did not cover the half of the damaged vehicle like they said they would. Since my lease was coming to being done the dealership reached out to me to make an appointment to come in to look at new cars, the general manager Chris called me at 8:30 pm on a Friday evening, who does that? I had already confirmed my appointment for Saturday earlier that day with a secretary. I had a family emergency and couldn't make it to the appointment that Saturday. I reached out to a secretary who told me I could come in at any time to drop off the car since I was returning it due to my lease being done. As I pulled into the dealership with my husband I was met by two gentleman who brought me inside to complete my paperwork. As soon as they found out I was not buying or leasing a new Nissan through them the whole thing went downhill. The manager Abbey that I had worked with before told me that the dealership would not take my car back and I had to return it elsewhere. I had to go 30 min away to another dealership to complete the end of my lease process. I have filed complaints with Better Business, Fair Trade Commission, and Nissan directly about the unfair illegal practices that happen here. More

Amazing experience I have lease many cars before but this time Charlie took charge from A to Z and In one hour I walked out of a brand new rogue with an amazing deal. I have lease many cars before but this time Charlie took charge from A to Z and In one hour I walked out of a brand new rogue with an amazing deal. More

Great experience Shout out to Charlie for selling me my number 3 car in 6 years. I actually love route 33 Nissan they have a wide selection of new and used cars. Best Shout out to Charlie for selling me my number 3 car in 6 years. I actually love route 33 Nissan they have a wide selection of new and used cars. Best experience and managers we do informative and helpful. More

Fun experience I came to the dealership for an oil change and the salesman Charlie approached me and asked me if i am interested in a car, it went so went and quick I came to the dealership for an oil change and the salesman Charlie approached me and asked me if i am interested in a car, it went so went and quick I ended up getting a brand new car. More

Fun experience This by far is the best buying experience that I ever had Charbel and Singh helped me through the process and I bought a 2016 Nissan Altima This by far is the best buying experience that I ever had Charbel and Singh helped me through the process and I bought a 2016 Nissan Altima More

Greatest Salesman I’ve met Unbelievable professionalism and courtesy. I’ve never experienced such a smooth car shopping ordeal until today. Awesome job Charly and thank you very Unbelievable professionalism and courtesy. I’ve never experienced such a smooth car shopping ordeal until today. Awesome job Charly and thank you very much and will ver highly recommend your dealership. More