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Route 23 Nissan
Butler, NJ
827 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 28, 2019
Honest and transparent The dealership was extremely helpful and patient with my situation. My advisor Muhammad and general manager Scott I would recommend highly. Will come The dealership was extremely helpful and patient with my situation. My advisor Muhammad and general manager Scott I would recommend highly. Will come back here in future. More
by Pritchard industries25
Employees Worked With
Muhammad Khan
August 27, 2019
Worst service experience I've ever had! Awful service department. My 1.5 year old car needed new rear brakes and rotors; in the process they rendered my parking brake non-operational. Before Awful service department. My 1.5 year old car needed new rear brakes and rotors; in the process they rendered my parking brake non-operational. Before I took it in for maintenance, I had no issues with the vehicle. Brought it back the next day and waited, they "fixed" it but when I came to leave I checked the brake and it didn't work, at all. I refused to take the car and they attempted a third pass at the repair (kept the car for the day) then gave it back. Next day driving on the highway my car starts shaking strongly and the rear wheel is smoking. New rotor is burnt, poor repair attempt and they now had a fourth pass at a routine brake job. I'm hoping it's fixed right this time, but I have no faith in their work. No apologies from them for the inconvenience or aggravation either *** Updarws review*** After five total visits after the initial service, it turns out there were bad parts that were used in the initial brake job this dealership performed and were causing my issue. The staff did try hard to please me, do the right thing and were eventually successful in fixing the issue. However, it did take an excessive amount of attempts to repair the issue that was caused by the parts that were the "value advantage” parts rather than the same part that was on the vehicle from the factory. Disappointing that lower quality parts would be used without my approval for a service I was fully paying for. More
by gadget0104
Employees Worked With
Richie Villacres
August 24, 2019
Great experience Muhammad and Scott hooked it up! I know I’m going to love my new Altima! They got me out of my current lease in which I was over in miles with a year Muhammad and Scott hooked it up! I know I’m going to love my new Altima! They got me out of my current lease in which I was over in miles with a year left and put me in something with more features. I can see myself buying this one out which is what I was looking for! More
by Luisesummer19
Employees Worked With
Muhammad Khan
August 20, 2019
Phenomenal experience Performance Nissan in Butler is definitely a top notch dealer. Very smooth and professional transaction. Naz was a pleasure to do business with. Will Performance Nissan in Butler is definitely a top notch dealer. Very smooth and professional transaction. Naz was a pleasure to do business with. Will definitely come back More
by Traci
Employees Worked With
Scott , Simon Chbihi, Naz Islam
August 20, 2019
Naz was great! Worked with Nas. Was a pleasure to work with. Honest and hard working. Did the best he could for me. Highly recommended. Wasn’t able to get a deal don Worked with Nas. Was a pleasure to work with. Honest and hard working. Did the best he could for me. Highly recommended. Wasn’t able to get a deal done but I would highly recommend him! More
by Mike3190
Employees Worked With
Naz Islam
August 19, 2019
Easy to work with It was a pleasure working with everyone here. We worked the most with Muhammad and Naz and they were both knowledgeable and answered all of our questi It was a pleasure working with everyone here. We worked the most with Muhammad and Naz and they were both knowledgeable and answered all of our questions. More
by Cbyrnes
Employees Worked With
Muhammad Khan, Naz Islam
August 19, 2019
Muhammed, Collin, Scott and Nissan staff It was a pleasure dealing with Muhammad Khan. I did not feel pressured at anytime. He let me make my own decision. He was professional as was Collin, It was a pleasure dealing with Muhammad Khan. I did not feel pressured at anytime. He let me make my own decision. He was professional as was Collin, Scott and the rest of the Nissan staff. More
by Rogue2017
Employees Worked With
Scott and Collin, Muhammad Khan
August 17, 2019
Awesome experience Open and honest. Service department took care of our car for an oil change, while salesman Muhammad Khan was friendly and professional. Will continue Open and honest. Service department took care of our car for an oil change, while salesman Muhammad Khan was friendly and professional. Will continue business them. More
by melyndadewey@gmail.com
Employees Worked With
Muhammad Khan
August 17, 2019
I highly recommend this place!!! This Nissan is very good, fast time and professional, Muhammad Khan is the best workers : show me options buy cars, and give me great proposal. I’m re This Nissan is very good, fast time and professional, Muhammad Khan is the best workers : show me options buy cars, and give me great proposal. I’m recommend that place. More
by RobertRogue19
Employees Worked With
Muhammad Khan
August 16, 2019
Happy Customer Our salesman, Rich Pentony had the answers to all our questions. Highly recommend! I was in and out of the dealership with a new Lease under 1 hour. Our salesman, Rich Pentony had the answers to all our questions. Highly recommend! I was in and out of the dealership with a new Lease under 1 hour. More
by JoeB
Employees Worked With
Rich Pentony
