Route 23 Nissan
Butler, NJ
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Disappointed It seems like each time I'm told that parts will arrive in a few days, someone will contact me...but, a week or two goes by with no call......I'm wai It seems like each time I'm told that parts will arrive in a few days, someone will contact me...but, a week or two goes by with no call......I'm waiting 1 week now with no idea when parts will come in for my new issue (s )......I'm sure when I eventually call in another week.....they'll tell me the parts just came in.... More
Dealership took care of me in a timely fashion in and out took care of my Rico problem informed me that everything was good now go to the next oil change way to go Nissan 23 took care of my Rico problem informed me that everything was good now go to the next oil change way to go Nissan 23 More
nice people to deal with. nice people to deal with - always a pleasure to deal with Joe-very nice man. First time talking with service manager...sorry his name escapes me. ver nice people to deal with - always a pleasure to deal with Joe-very nice man. First time talking with service manager...sorry his name escapes me. very patient in telling me what needed to be serviced on my rogue. More
Incredibly long wait time and the oil change/tire rotation was very expensive. My car was done, but I had to wait an extra half hour to get the keys back because the service writer was too busy talki rotation was very expensive. My car was done, but I had to wait an extra half hour to get the keys back because the service writer was too busy talking to coworkers to help me. More
Excellent place to purchase a new car ! Had a great Excellent place to purchase a new car ! Had a great experience with services as well Thanks everyone in service department , great experience over Excellent place to purchase a new car ! Had a great experience with services as well Thanks everyone in service department , great experience overall excellent experience More
Professional pleasant atmosphere staff is helpful and courteous Friendly service on the phone when making service appointments. Waiting time has been at a minimum. Happy customer courteous Friendly service on the phone when making service appointments. Waiting time has been at a minimum. Happy customer More
Andre went above and beyond to helpMe even though my Andre went above and beyond to help Me even though my concern was not in his department. I was wandering around lost and he ensured that I got the he Andre went above and beyond to help Me even though my concern was not in his department. I was wandering around lost and he ensured that I got the help I needed More
Well just got told they change hands one week ago made an appointment for a simple oil change got told it would take an hour on phone with appointment . Got there service manager told me hour and half well appointment for a simple oil change got told it would take an hour on phone with appointment . Got there service manager told me hour and half well took one hour forty minutes for oil change and tire rotation with appointment .Would not use this dealer for service . As they promise one thing and don't follow threw not like people that owned it prior. More