
Route 23 Nissan
Butler, NJ
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Excellent service, fast, efficient, friendly, professional and courteous. Explained what my car needed and answered our questions. Very knowledgeable staff. Nice, clean environment, we will get a professional and courteous. Explained what my car needed and answered our questions. Very knowledgeable staff. Nice, clean environment, we will get all future service done here. More
Possibly the most inept,incompetent dealership anywhere....from not being able to answer a simple question to lying at every level from the sales person to the manager. If you ever start hearing “ anywhere....from not being able to answer a simple question to lying at every level from the sales person to the manager. If you ever start hearing “we’ll call you back shortly don’t even bother to wait...the call won’t come. .to Olivia and Pete and whatever other incompetent answered the phone....here is some advice....QUIT YOUR DAY JOB👌 More
Excellent service and personalized attention and made sure I was happy with work performed and the time given as well as the cost to complete it sure I was happy with work performed and the time given as well as the cost to complete it More
Terrible experience! I went in to buy a used car. The owner drove it 1000 extra miles and tried to upcharge me $1950 for some kind of “good housekeeping seal of appproval” when I had a warranty from Pors owner drove it 1000 extra miles and tried to upcharge me $1950 for some kind of “good housekeeping seal of appproval” when I had a warranty from Porsche. They also tried to charge me an extra $2,000 TO PAY CASH!!!! Obviously the dealer gets a kickback from the finance companies. I gave in and paid an upcharge of $1,000 to pay cash More
Outstanding Dealership and customer service. Exceeded my expectations. Damian, my sales representative, was excellent. He was knowledgeable and courteous. He answered all my questions and gave me a complet expectations. Damian, my sales representative, was excellent. He was knowledgeable and courteous. He answered all my questions and gave me a complete overview on how to operate my new Murano. The entire team was outstanding. I highly recommend Rt. 23 Nissan. More
Always a pleasure working with Joe in service. Friendly, courteous, always a smile on his face. Explains what your car needs, answers any questions I have, very knowledgeable. courteous, always a smile on his face. Explains what your car needs, answers any questions I have, very knowledgeable. More
Karl was a pleasure to work with and answered every question I had. He was also impressively calm when we took the car for a test drive. I would recommend him to a friend. I had a question the nex question I had. He was also impressively calm when we took the car for a test drive. I would recommend him to a friend. I had a question the next day and Karl was busy with another customer, so Damian actually came to my car to show me a few things I needed a refresher on., He was most helpful too. More
Was not very impressed with this location. Dropped my car off Thursday around noon and did not get a diagnosis on my car until Saturday mid day. I had to make several calls for an update where it should have off Thursday around noon and did not get a diagnosis on my car until Saturday mid day. I had to make several calls for an update where it should have been the other way around. I decided to not receive service and took my car elsewhere. More
The team here at Nissan Route 23 was great. From we walked in, the team was attentive and accommodating. Needless to say, I was very pleased with my experience, and I would purchase from here again. walked in, the team was attentive and accommodating. Needless to say, I was very pleased with my experience, and I would purchase from here again. More
Karl was very pleasant. The process was much more lengthy than expected. The car should have been better detailed before we left. I spoke with Moe and he stated that he would make things right when we come i than expected. The car should have been better detailed before we left. I spoke with Moe and he stated that he would make things right when we come in for our next 2 oil changes with a free deep cleaning . More