Route 23 Nissan

Great experience. Smooth and efficient service. Very knowledgeable salesman. Great Great finance officer Mo. Explained every detail and took his time with me. Definitely comes highly recommended. knowledgeable salesman. Great Great finance officer Mo. Explained every detail and took his time with me. Definitely comes highly recommended. More

I had very great experience. Karl and ray are very nice and professional. They gave me a very good deal and I am very satisfied. I would recommend anyone to route 23 Nissan. and professional. They gave me a very good deal and I am very satisfied. I would recommend anyone to route 23 Nissan. More

BUYER BEWARE OF 4K WORTH OF BS FEES !WARNING ERRONEOUS BUYER BEWARE OF 4K WORTH OF BS FEES ! WARNING ERRONEOUS FEES ADDED TO EVERY DEAL CHECK YOUR CONTRACTS IF YOU HAVE BROUGHT ALREADY AND IF YOU HAVEN’ BUYER BEWARE OF 4K WORTH OF BS FEES ! WARNING ERRONEOUS FEES ADDED TO EVERY DEAL CHECK YOUR CONTRACTS IF YOU HAVE BROUGHT ALREADY AND IF YOU HAVEN’T PLEASE STAY AWAY ! I called on a Friday attempting to make a purchase for a car and after some back and fourth with Stephanie over the weekend. She told me I had a pre approval for a car I choose. I arranged to come in that Monday and check it out to finalize the deal. I arrive and Stephanie introduces me to a salesman who has no idea about any of my situation all which was explained over the weekend with Stephanie. No issue I go over everything with him he gets the keys and brings the car around. The car was in horrible condition about 3/4 dings and multiple deep scratches as well as the front bumper was sticking out. No problem it’s a used car I get it I ask if they have any other options in better condition they show me a 2018 Nissan rouge SL in better shape and lower mileage but I notice the brakes are worn tires are bald nothing that can’t be negotiated or replaced so I figure why not let me negotiate on this one. As we come back into the office Pete the salesman sees another customer he was dealing with prior and hands me off to another female rep near by who has no idea about anything from the weekend conversations I’ve had or anything I’ve just told to Pete. She also was dealing with another customer who had returned with complaints with a car purchased from her over the weekend no surprise there. So now I’m frustrated because I have to reexplain my situation again to another sales person who then goes on to ask has anyone DISCLOSED THE FEES TO ME ! Well of course not .... she then tells me it’s $1999 dealer reconditioning fee and a $1995 certification fee. 1st off the car I was buying was not certified by Nissan and was being sold as is so why do I have to pay a “certification fee” second issue if your charging me a reconditioning fee why does the car have so many issues and defects ? I asked the sales manager who came over why would any dealer charge you such bs fees they can’t even justify his response was you know who “ ROUTE 23 NISSAN DOES “ and he said it proudly as if it was in there company slogan. If your shopping for a car stay far from this place the whole sales process is bait and switch get you thru the door then stuff you with all these erroneous fees to make up the profit they lost for marking the car so cheap to get you thru the door ! Let’s not even mention the $699 doc fee. This place is a joke I HIGHLY ADVISE AGAINST THIS PLACE ! More

Johnathan Campos was extremely helpful, he did did his best helping me out finance my e350. Definitely will recommend him for his great customer service! best helping me out finance my e350. Definitely will recommend him for his great customer service! More

Great service and very helpful. Assisted me in the service of purchasing my car. He was very patient and the finance Manager Moe also assisted in helping out with deal. Great , consistent service and service of purchasing my car. He was very patient and the finance Manager Moe also assisted in helping out with deal. Great , consistent service and always courteous to ensure every party was happy! More