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Route 23 Nissan
Butler, NJ
827 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 827 reviews
July 13, 2021
Joseph t was awesome great customer service. Myself and family felt at home and welcomed with open arms 🤗 really cool stand up guy thank you again Joseph were very much so blessed . family felt at home and welcomed with open arms 🤗 really cool stand up guy thank you again Joseph were very much so blessed . More
by Birchleafshawty
Employees Worked With
Joseph t
July 10, 2021
Route 23 was dishonest in their pricing. I paid over $7000 more than the listed internet price. I even had a $1900 trade in and they added extra money on to the price when I was trusting them to follow $7000 more than the listed internet price. I even had a $1900 trade in and they added extra money on to the price when I was trusting them to follow through on our agreed price. I will never deal with them again. I also waited for 5 hours to get the deal done. Ridiculous. More
by ED
Employees Worked With
Joseph in sales
June 09, 2021
False advertising! Add another $4,000 to their online price, then add Doc fees and taxes. First time I've ever seen this. Will not be giving this dealership any of my business. price, then add Doc fees and taxes. First time I've ever seen this. Will not be giving this dealership any of my business. More
by jxduarte
Employees Worked With
Kareem
June 08, 2021
Received an amazing deal on the new 2021 Nissan Sentra SV. Will highly recommend to my friends and family to get a car from Route 23 Nissan and to contact their great salesman, Karl. He will do a great de SV. Will highly recommend to my friends and family to get a car from Route 23 Nissan and to contact their great salesman, Karl. He will do a great deal on a lease or if you want to buy a car. They have a great selection of cars More
by Osiri
Employees Worked With
Karl Baruch
May 18, 2021
Watched the advertisement for the weekend barbecue and decided to give them a try earlier than the weekend. Got a great deal. Better than expected. Karl and Jim where sincere and very helpful. decided to give them a try earlier than the weekend. Got a great deal. Better than expected. Karl and Jim where sincere and very helpful. More
by tomlardiere
Employees Worked With
Karl Baruch
May 17, 2021
Jonathan is a great salesman. We went to him early in our car hunt process. When we told him at the time we weren't ready to purchase/just wanted information he respected our request and didn't try to sell u car hunt process. When we told him at the time we weren't ready to purchase/just wanted information he respected our request and didn't try to sell us. A few weeks later when we were ready to purchase we went directly to Jonathan. Sasha and Jonathan helped get us a deal we were satisfied with. More
by katherine.sedlack
Employees Worked With
jonathan campos
April 28, 2021
This dealer used to be performance Nissan but since those names get changed like socks. The name Nissan is what we are concerned about. Had a faulty transmission in a 2014 Nissan Sentra SR that was involved names get changed like socks. The name Nissan is what we are concerned about. Had a faulty transmission in a 2014 Nissan Sentra SR that was involved in a major cvt lawsuit with multiple cars. On 11/23/19 with 78k the car had a remanufactured transmission installed at the Nissan dealer. On 4/26/21 with 99k the car’s transmission fails again. With the car at Nissan and not under any type of coverage I call Nissan direct for assistance. With non given towards the repair of vehicle it would be over $4k to fix. When asked to Paul Amaral the service manager if it is even worth putting in another remanufactured transmission when this is the second to fail on this car. He states that Nissan has fixed the issue and it’s better now. Not sure if Nissan has QA index cards for what to say but I think Paul needs a new set. It has been a stressful experience with the dealer and Nissan headquarters. Stay away from Nissan!! I drive up to 100 miles a day commuting to work. I need a good mpg reliable car to go from A to B and Nissan has failed to provide that. If I had went with the Hyundai 10yr 100k I still have coverage worry free More
by Carlos
Employees Worked With
Paul Amaral
April 21, 2021
I had a great experience at this dealership. Karl went above and beyond to make me feel at ease with my purchase, he was very patient and knowledgeable. Highly recommended above and beyond to make me feel at ease with my purchase, he was very patient and knowledgeable. Highly recommended More
by UMercado
Employees Worked With
Karl Baruch
April 19, 2021
Ray was very straightforward which is an anomaly with car dealers! I followed Ray from another Nissan Dealer whom I’ve dealt with for over 20 years. I don’t have time for number games and for long time loyal dealers! I followed Ray from another Nissan Dealer whom I’ve dealt with for over 20 years. I don’t have time for number games and for long time loyalty to mean nothing to my former dealer. I don’t regret changing and it was worth the longer drive to the dealership. Leasing a car was seamless, fast, and enjoyable from start to finish. More
by Jody P.
Employees Worked With
Ray Reddock
March 30, 2021
Just purchased a 2018 Mercedes truck from karl Baruch at this dealership and I got a great no haggle no stress deal which was phenomenal I would absolutely recommend this dealership to anyone in the market this dealership and I got a great no haggle no stress deal which was phenomenal I would absolutely recommend this dealership to anyone in the market for a high end luxury vehicle, ask for Karl great customer service very product knowledgeable guy with experience. More
by dreday9227
Employees Worked With
Karl Baruch
