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Route 23 Nissan

Butler, NJ

3.4
835 Reviews

1567 NJ-23

Butler, NJ

07405

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Showing 835 reviews

March 19, 2022

I found the dealership to be difficult to deal with. I live in Colorado and have bought many cars in my life, but this dealership seemed very reluctant to provide information about the vehicle. The real More

by dwsr38
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana
March 05, 2022

Don't believe anything they say. The prices are classic bait and switch. You can pretty much count on lies and an increase of at least 20% in your price. They'll say anything to make More

by Unhappy Customer
Recommend Dealer
No
Employees Worked With
Arnold Tetsoshvili
February 25, 2022

Karl Baruch has excellent customer service. He was very friendly, warm, and approachable. He was also patient, informative and made me feel very comfortable. He even came in on his day off! I w More

by Shanelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Baruch
February 19, 2022

***Add 6k onto listed price**** My husband had multiple conversations with the salesman and confirmed that the online price was accurate. We drove 2 hours from New York (which they were aware of) with our More

by Cking26
Price
Recommend Dealer
No
Employees Worked With
Jonathan and Mr. Perez
February 18, 2022

Worst dealership,non transparent,thay add immense additional cost without even verifying the numbers,avoid Arnold and the gang More

by wsammy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arnold
February 08, 2022

They pulled up my credit report even after I specifically told them not to pull And the story they had was " the other finance guy pulled it while I was talking to one". My reply was "you always have some st More

by Surendra
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
PETER OBRIEN, DAMION FRATER, Ray Reddock
January 09, 2022

Very responsive and affable team ready to provide every information and assistance required. Thumbs up! More

by George Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Reddock
January 08, 2022

Karl Baruch was a wonderful sales representative. He was patient and thoroughly explained everything regarding financing and answered all of my questions. I highly recommend purchasing, leasing, or financin More

by Maglioarianna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Baruch
December 17, 2021

Their price was amazing, but it was too good to be true. In addition to standard documentation charge, they had a $3500.00 "Dealer Fee" that was unbelievable to hear. Even adjusting for the dealer fee, More

by gvparham
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Jenkins, Ray Reddock
December 15, 2021

Deal was fully explained, hassle feee and very patient and respectful. They closed the deal in no time. Excellent experience and highly recommended. More

by Girish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha the sakes manager, Karl Baruch
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