Route 23 Nissan
Butler, NJ
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My passenger door handle wouldn’t work. Decided to bring it to the dealership instead of my mechanic in case parts were needed and I wouldn’t have to wait. I specifically told them not to i Decided to bring it to the dealership instead of my mechanic in case parts were needed and I wouldn’t have to wait. I specifically told them not to inspect the rest of my car looking for things to fix. Just what was pertinent to the problem. Made the appointment and was told that day they would take it right away. An hour and a half later they still hadn’t looked at it. They said they were waiting for an electrical specialist. I didn’t believe them. Several hours later they came back with an estimate. $1,847.98. ! I knew it was bs. I left. Took the car back to my mechanic and he fixed it for374.88. No parts needed. It was a cable issue. Nissan wanted to charge me 1105.55 for parts . Yup, dealerships! Come to your own conclusions. Just thought you should know. More
Dishonest dealership. The prices advertised on cars.com are not the prices you get when you arrive there. They add $5000 of markups and mandatory extended warranty to the The prices advertised on cars.com are not the prices you get when you arrive there. They add $5000 of markups and mandatory extended warranty to the asking price. More
I found the dealership to be difficult to deal with. I live in Colorado and have bought many cars in my life, but this dealership seemed very reluctant to provide information about the vehicle. The real I live in Colorado and have bought many cars in my life, but this dealership seemed very reluctant to provide information about the vehicle. The really hedged about what they wanted for vehicle and refused to provide me with an "out the door cost'. When I asked if they would allow an independent appraiser to inspect the auto, they never would answer the question. The negative internet write-ups about this dealership seem to be very accurate. More
Don't believe anything they say. The prices are classic bait and switch. You can pretty much count on lies and an increase of at least 20% in your price. They'll say anything to make The prices are classic bait and switch. You can pretty much count on lies and an increase of at least 20% in your price. They'll say anything to make the sale, IF they even have the car you go to I look at. More
Karl Baruch has excellent customer service. He was very friendly, warm, and approachable. He was also patient, informative and made me feel very comfortable. He even came in on his day off! I w He was very friendly, warm, and approachable. He was also patient, informative and made me feel very comfortable. He even came in on his day off! I will highly recommend him to anyone that's looking to buy a car! More
***Add 6k onto listed price**** My husband had multiple conversations with the salesman and confirmed that the online price was accurate. We drove 2 hours from New York (which they were aware of) with our conversations with the salesman and confirmed that the online price was accurate. We drove 2 hours from New York (which they were aware of) with our trade in vehicle valued at 25k and $15,000 cash in hand!!!!! We took a test drive and had our car inspected. After all that we were told the online price included a military discount we don’t qualify for and didn’t include a “fair market adjustment.” The actual price they were offering was $6,000 above the printed price. These strategies and tactics are purely opportunistic and are predatory in nature.We wasted 5 hours of our day on a dishonest businessmen who are looking to take advantage of good people. Do not visit their dealership or website as both are only in existence to lead you thru the river of hades. Abhorrent. More
They pulled up my credit report even after I specifically told them not to pull And the story they had was " the other finance guy pulled it while I was talking to one". My reply was "you always have some st told them not to pull And the story they had was " the other finance guy pulled it while I was talking to one". My reply was "you always have some stories". And the salesman goes "people of your descent come to waste time though some buy cars.. and I am not saying you are all here to waste time!!!".. really is that comment necessary? People shop around irrespective of Race/descent. More
Karl Baruch was a wonderful sales representative. He was patient and thoroughly explained everything regarding financing and answered all of my questions. I highly recommend purchasing, leasing, or financin patient and thoroughly explained everything regarding financing and answered all of my questions. I highly recommend purchasing, leasing, or financing from him! You won’t regret it! More