Route 23 Nissan
Butler, NJ
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Disappointment doesn’t begin to describe. I can’t even drive my vehicle because the temporary registration expired, and the finance manager is “overnighting” the new one. One week later still I can’t even drive my vehicle because the temporary registration expired, and the finance manager is “overnighting” the new one. One week later still waiting. Not to mention the cracked windshield I was assured would be taken care of. Another lie. Save yourself the hassle and go somewhere else. More
I was able to work with Yassin and he was super super helpful he was able to get me a good deal and I’d definitely recommend him and Joe the sales manager was super kind and very funny helpful he was able to get me a good deal and I’d definitely recommend him and Joe the sales manager was super kind and very funny More
SO if you see a list price of $16K on a pre-owned vehicle be sure to add on about 10k for so-called dealer mandatory fees ...such as 3k for LOJACK...3K for a mandated warranty which wasn't even presented in be sure to add on about 10k for so-called dealer mandatory fees ...such as 3k for LOJACK...3K for a mandated warranty which wasn't even presented in a written form in order to review the coverage insisted upon by dealership. I have turned this frustrating visit into a learning experience and preceded to call 3 other dealerships to ask if they also Inflated their list prices with so-called mandatory fees...fortunately the responses were emphatically NO. Buyers beware. More
Best car buying experience I have had in over 20 years. Karl at Route 23 was super helpful and friendly. He was transparent from the start and made for a smooth experience. The price was perfect ! Karl at Route 23 was super helpful and friendly. He was transparent from the start and made for a smooth experience. The price was perfect ! More
Zain was difficult to work with. After the purchase, he didn't respond to phone calls or emails in regards to the service that was promised. The management seems to have a toxic rel After the purchase, he didn't respond to phone calls or emails in regards to the service that was promised. The management seems to have a toxic relationship with all of the sales people, and it shoes that the management doesn't respect their employees. I don't recommend Route 23 Nissan. Save the trouble and buy online. I'll never use them again. More
I recently had the pleasure of working with Adam, and I must say my experience was fantastic! Adam was a great help throughout the process of purchasing my Nissan Rogue. The entire buying process was incre must say my experience was fantastic! Adam was a great help throughout the process of purchasing my Nissan Rogue. The entire buying process was incredibly quick and efficient. I also appreciate the new sales management at the dealership, as everyone was extremely helpful and friendly. Overall, a top-notch experience at Nissan Route 23! More
Cannot trust these guys! Many promises and chased for many, many weeks before issues were resolved. Big pitch to get you in, and then the lying starts. May have to sue to Many promises and chased for many, many weeks before issues were resolved. Big pitch to get you in, and then the lying starts. May have to sue to get them to do what they said and what is in agreement to do More