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Route 23 Nissan
Butler, NJ
835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 05, 2022
Came in and had the opportunity to have Jonathan as my salesman . He gave me a great price on my vehicle! Definitely recommend to ask him and for Ray the General Sales Manager when you walk in! Won’t be d salesman . He gave me a great price on my vehicle! Definitely recommend to ask him and for Ray the General Sales Manager when you walk in! Won’t be disappointed More
by JeffSchmitt
Employees Worked With
Jonathan Campos
October 26, 2022
Very Happy With Jonathan my salesman! he did a great job taking care of me and getting me the best deal possible! will be coming back to buy my daughters car with him! he did a great job taking care of me and getting me the best deal possible! will be coming back to buy my daughters car with him! More
by LeoR
Employees Worked With
Jonathan Campos
October 24, 2022
Had the great pleasure to work with Jonathan C my salesperson and also Sasha the manager! Had one month left on my Ford Lease and they did everything to make my husband and I happy ! Their lease opti salesperson and also Sasha the manager! Had one month left on my Ford Lease and they did everything to make my husband and I happy ! Their lease option was better then to buy my lease out or even get a new ford lease! Come see these guys as they have been more than amazing! Extremely happy I chose Route 23 Nissan! More
by TuncaTulay
Employees Worked With
Jonathan C
October 22, 2022
Came in to check our frontier leasing options since I currently have a lease and it’s up … came from another nissan store that couldn’t make the numbers work for me so I came to Route 23 Nissan and had t currently have a lease and it’s up … came from another nissan store that couldn’t make the numbers work for me so I came to Route 23 Nissan and had the pleasure to work with Jonathan as my salesperson! He was amazing as well as his manager Sasha who went above and beyond to make sure I was happy with my leasing numbers! They laid out all the options for me and worked together to get me to where I needed to be!! They have gained a new loyal customer ! And I look forward to coming back once the new lease is over!! More
by Bergmanlayton
Employees Worked With
Jonathan C
October 18, 2022
They charge $6000+ plus in hidden fees. Stay away from here. They wont even tell you the price until you get there and run credit. Stay away from here. They wont even tell you the price until you get there and run credit. More
by Hectorjrivera3479
Employees Worked With
Karl Baruch, JACQUELINE AFURONG, Robert Jenkins, PETER OBRIEN, DAMION FRATER, MARTIN FRANCO, YANA KUCHERYAVAYA, Deanna Youhas, Ray Reddock
October 18, 2022
I ran over a curb with my 2019 Nissan Leaf two weeks ago. Since then, it feels like the suspension is busted given my butt hurts whenever I drive the car, the car vibrates on even smooth roads, and I can see Since then, it feels like the suspension is busted given my butt hurts whenever I drive the car, the car vibrates on even smooth roads, and I can see many people staying way behind me, for they fear of being close to my car. I took my car to the Nissan 23 dealer in Butler, NJ, and they keep saying that everything is okay. This can't be right, given I can *feel* the car's suspension is not working. The service manager even took the car onto the road with me, and he say it was normal road vibrations. This dealer is full of xx and it is clear they can't even fix this problem. I am now very desperate to get this car fix, yet I don't know who I can turn to. Nissan 23 sucks! I do not want to come back to this place again. :( More
by jupmod
Employees Worked With
JACQUELINE AFURONG, YANA KUCHERYAVAYA
October 03, 2022
I have had the most absurd experience at this dealership, It all started on Friday when I went to the dealership which is about 2 hours away from me I live in Brooklyn. I got to the dealership, I had a appoi It all started on Friday when I went to the dealership which is about 2 hours away from me I live in Brooklyn. I got to the dealership, I had a appointment and then I had to wait for a while before this gentleman from sales with the name MOE started “taking care of me” I had prior been looking at this M550i for about 3 days and then the person “MOE” brought the car out to me and I took a look at the car and everything was great loved the car. Now it was too late for me to buy the car at that time because I had my father co signing me and he had work that day so the guy “MOE “ gave me his guarantee that this car is for you all he asked me was for a 500 dollars deposit and I wa going to come the next day and get the car he gave me a receipt for the deposit and everything was fine.Now it’s the day that I am going to get the car I had already called State Farm in the morning and got a paid for a policy for the car because me and MOE Had been texting and he had started the paperwork process for me I had filled out a loan application online as he requested me to do so and then me and my father started heading to the dealership with all smiles and happy. We are 30 mins away from the dealership mind you I had gotten the go from them that everything is good to go and then MOE calls me and says hey there are some other people here that are trying to buy the car and I am like huh? That’s insane Because I payed the deposit, payed for my insurance and my father took a day off from work to come and do this with me and you are going to do this the last minute when you have guaranteed that this deposit is for the car and when the time came to get the car you are saying that the car is sold and the deposit will be returned to me in 72 hours which I still have to get. I have had the worst experience at this dealership and wasted my money and time. More
by Hassaniqbal
Employees Worked With
Moe
September 28, 2022
Steer away from this dealership 2x they advertised a car thst I was looking for only to be told 2x exactly the same “car is here but failed inspection”. Not fair to the Nissan brand and name. thst I was looking for only to be told 2x exactly the same “car is here but failed inspection”. Not fair to the Nissan brand and name. More
by cyeduarte
Employees Worked With
reception
September 09, 2022
Absolutely Awful Dealership. If I could give them No Star's I would. Purchased a used car from them, cash deal. As others have noted, the list price was super low, and then wi If I could give them No Star's I would. Purchased a used car from them, cash deal. As others have noted, the list price was super low, and then with the add-ons, totaled more than $6,000 ++ in June of 2022 Since then I have found out that the car had serious issues flagged by the last owner back in October of 2021 relating to the headlights and the fact that they daily don't work properly. This was never fixed by the dealer, nor disclosed. Put us in a very precarious situation last week with the pouring rain and headlights that didn't work. Additionally, they have never provided us with the documentation that the car actually had it's dealer CPO inspection, between the last owner and myself. They did however charge me a $1,495 for that inspection. And the CPO warranty that they gave me is in the wrong name, even though they had over 4 forms of ID with the correct name. Still not fixed, 3 months later. Basically, If you want to get ripped off, go to this dealer. Otherwise steer your business far far away!! More
by AnnieSF
Employees Worked With
Reggie (subsequently fired) and Morad - Never returns emails. , Ray Reddock
