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Route 23 Nissan

Butler, NJ

3.6
827 Reviews

1567 NJ-23

Butler, NJ

07405

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Showing 827 reviews

November 15, 2022

Came in late evening to lease a frontier pro 4x4 dealt with Jonathan the salesman and Dave the finance manager . And they made it the most simple lease transaction I have ever done! Thank your for the gre More

by MckayJohn
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan C
Nov 17, 2022 -

Route 23 Nissan responded

Hi Mckayjohn! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 09, 2022

This dealership does not work well with non local clients. They advertise well online but they lack an internet sales team. I continue to get calls asking me when I can come in and see the car. When More

by greathouserj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Karl Baruch, Robert Jenkins, PETER OBRIEN, DAMION FRATER, MARTIN FRANCO, Deanna Youhas, Ray Reddock
Nov 10, 2022 -

Route 23 Nissan responded

Here at Route 23 Nissan, we strive for excellence, and are disappointed to hear that you received anything less. If you are willing to give us another chance, please reach out to us at (973) 283-8700 ext 5038. to speak to our manager directly.

November 05, 2022

Came in and had the opportunity to have Jonathan as my salesman . He gave me a great price on my vehicle! Definitely recommend to ask him and for Ray the General Sales Manager when you walk in! Won’t be d More

by JeffSchmitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Campos
Nov 09, 2022 -

Route 23 Nissan responded

Hi Jeffschmitt! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2022

I came in & Jonathan campos help me from start to finish to get into my brand new Mercedes Benz c class. Thank you More

by gjohnson1120744
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Campos
Nov 01, 2022 -

Route 23 Nissan responded

Hi Gjohnson1120744! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2022

Very Happy With Jonathan my salesman! he did a great job taking care of me and getting me the best deal possible! will be coming back to buy my daughters car with him! More

by LeoR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Campos
Oct 28, 2022 -

Route 23 Nissan responded

Leor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 23 Nissan and with Jonathan. We're looking forward to your next visit with us!

October 24, 2022

Had the great pleasure to work with Jonathan C my salesperson and also Sasha the manager! Had one month left on my Ford Lease and they did everything to make my husband and I happy ! Their lease opti More

by TuncaTulay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan C
Oct 27, 2022 -

Route 23 Nissan responded

Hi Tuncatulay, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2022

Came in to check our frontier leasing options since I currently have a lease and it’s up … came from another nissan store that couldn’t make the numbers work for me so I came to Route 23 Nissan and had t More

by Bergmanlayton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan C
Oct 26, 2022 -

Route 23 Nissan responded

Hi Bergmanlayton! We're so happy we were able to help you out! We're looking forward to your next visit with us!

October 18, 2022

They charge $6000+ plus in hidden fees. Stay away from here. They wont even tell you the price until you get there and run credit. More

by Hectorjrivera3479
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karl Baruch, JACQUELINE AFURONG, Robert Jenkins, PETER OBRIEN, DAMION FRATER, MARTIN FRANCO, YANA KUCHERYAVAYA, Deanna Youhas, Ray Reddock
Oct 18, 2022 -

Hectorjrivera3479 responded

Shady dealers!!! Youve been warned

Oct 20, 2022 -

Route 23 Nissan responded

Hi Hectorjrivera3479, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to me at (973) 283-8700 ext 5038 or email me at alanna@route23nissan.com at your earliest convenience and we will do our best to resolve this with you. Thank you!

October 18, 2022

I ran over a curb with my 2019 Nissan Leaf two weeks ago. Since then, it feels like the suspension is busted given my butt hurts whenever I drive the car, the car vibrates on even smooth roads, and I can see More

by jupmod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JACQUELINE AFURONG, YANA KUCHERYAVAYA
Oct 20, 2022 -

Route 23 Nissan responded

Jupmod, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (973) 283-8700 or email me at alanna@route23nissan.com. We look forward to hearing from you.

Oct 26, 2022 -

jupmod responded

No thank you. Went to the Bridgewater, NJ NIssan, where i bought the car, and they were able to fix the problem that your mechanics fail to solve. Not only this, I found your people replaced the license plate frames with those of your dealer as well as placed a Route 23 Nissan sticker on the back of my car. I did not ask to advertise your dealer, for I did not give permission for this. This was insulting, given it makes people think I bought my car from your dealer and not the Bridgewater Nissan. I had removed the frames and sticker and toss them in the garbage. Quite clear I will not ever go back to your dealer You guys have bad mechanics and insulting business to place stickers and license plate frames without permission.

October 03, 2022

I have had the most absurd experience at this dealership, It all started on Friday when I went to the dealership which is about 2 hours away from me I live in Brooklyn. I got to the dealership, I had a appoi More

by Hassaniqbal
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moe
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