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Route 23 Nissan
Butler, NJ
835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 22, 2023
Karl @ rt23 Nissan was very helpful and professional. Customer service at its best. Everything was smooth and comfortable. Thank you Karl and team. Customer service at its best. Everything was smooth and comfortable. Thank you Karl and team. More
by Joel Salas
Employees Worked With
Karl Baruch
February 21, 2023
Great dealership. Karl was very helpful in choosing the right car. Bought a Nissan Frontier and I am very happy with the truck. Karl is very professional and I will re Karl was very helpful in choosing the right car. Bought a Nissan Frontier and I am very happy with the truck. Karl is very professional and I will recommend the dealership and Karl to my friends and family. More
by Petebender1203
Employees Worked With
Karl Baruch
February 18, 2023
Great dealership. Always professional. Karl was great in working out a lease on a new Nissan Frontier. Will recommend to my friends and family to purchase cars from Ro Always professional. Karl was great in working out a lease on a new Nissan Frontier. Will recommend to my friends and family to purchase cars from Route 23 Nissan and to talk with Karl More
by jpolons
Employees Worked With
Karl Baruch
February 11, 2023
The prices listed are not accurate. They don’t include a bunch of ‘crap’. I literally know what I want & what I’m willing to spend & what the car is worth. I’m not a dummy, don’t want t They don’t include a bunch of ‘crap’. I literally know what I want & what I’m willing to spend & what the car is worth. I’m not a dummy, don’t want to be treated like one. More
by Asully227
Employees Worked With
Mo
February 07, 2023
Great people ! Our salesman Chris Cordaz was knowledgeable and friendly.. no pressure just upfront and made buying super easy! The dealer discounted the vehicle w Our salesman Chris Cordaz was knowledgeable and friendly.. no pressure just upfront and made buying super easy! The dealer discounted the vehicle which is unheard of these days , and I was doubly blown away by their offer of ZERO % financing! They had the model I’ve been looking at for awhile, where other dealers were tacking on a 5k premium! Not so here and as soon as Chris mentioned that I was sold . Easy sale for him and easy for me ! Have to say smoothest car buying experience ever. Also have to mention the usually dreaded “finance” dept .. not so here ! He actually offered a 0% finance offer from Nissan and a very reasonable tire and ding protection package that I usually say no to , but for 0 % how could you say no? And it’s a solid guarantee from Nissan. You want a good car purchasing experience, go here. More
by RichD
Employees Worked With
Chris Cordaz
January 30, 2023
I have been dealing with the service center since I drove my car off the lot in Nov. 2020! Nothing but computer issues. I’m onto dealing with the 3rd service manager since then! He too is a bum! He is a li my car off the lot in Nov. 2020! Nothing but computer issues. I’m onto dealing with the 3rd service manager since then! He too is a bum! He is a liar as well. My husband left voicemails and when he asked him today why he wasn’t called back David told him he gets 100’s of vm’s/day! I brought it to my mechanic when it had its last issue, he told me this is a known issue and to bring it to Nissan and let someone sit in my car to witness it. David did just that. Told me it’s a known issue and I need a new radio! Told me I have to call Nissan USA to complain so I did. Nissan needs me to bring car in and helped schedule an appt for us. When I called 1/28/23 I was told there is no appointments scheduled for me so clearly David lied to Nissan USA and set up a fake appt for us. I was livid. He told me I could bring it in today 1/30/23 and that’s all Nissan needs is an open case! My husband brought it in and David told the tech taking my car that we have been given the run around from another service center and my husband called him a liar as we have only brought it here! Today there was an update for the radio. My husband questions that and David says it came out this quarter and my husband reminded him that my car was there 2 weeks prior and he told me that the software was up to date. Clearly this man likes to lie! The updates in the past never fixed the issues and I’m sure they won’t now. I’ve taken videos of the issue. Now when someone from this location comes and looks at my car or any Nissan center I guess I have to video them sitting in my car since they just want to lie at this place. David may not be aggressive back like the last service manager was but please forgive me for not always being kind to the people working here, I’ve gotten nothing but the run around at this Nissan service center! More
by Adrucker
Employees Worked With
David service manager
January 22, 2023
Great experience. Very professional staff. Carl was very knowledgeable and courteous. Would recommend this dealership to anyone looking for a new or used car. Very professional staff. Carl was very knowledgeable and courteous. Would recommend this dealership to anyone looking for a new or used car. More
by Kevinhawke
Employees Worked With
Karl Baruch
