
Route 23 Nissan
Butler, NJ
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I saw on tv there was a Recall for Nissan rogues So I called this Nissan because the reviews are decent… I called to ask about the recall they asked for my information and vin number so they said yes you called this Nissan because the reviews are decent… I called to ask about the recall they asked for my information and vin number so they said yes you have a recall on your call I’ll make an appointment for you to get your car fixed I said ok if that’s what needs to be done… made the appointment Got to my appointment for the recall to be told you have a recall but there’s still no way to try and fix this I was like WHAT?! The lady on the phone told me yes u need to bring ur car in… and NEVER told me “ there’s a recall but we don’t have a way to fix it we’ll let u know when to bring it in” She said I need ed to make the appointment and it would take 2 hours to fix… I don’t live close to Nutley I live in Passaic county Half an hour away And I missed timed from work to be at that appointment to be told “your car has a recall but no way to fix it yet” That’s unacceptable! They need to train people making appointments about All the information so they Don’t schedule us and us taking time out of our day or work to get there and be told Oh no there’s no way to fix ur car yet…And the people at the service area acting like they didn’t do anything wrong or Why I would be upset about this! Please I need this to be known to all Nissan customers trying to go and make an appointment at this dealership More
Came in and talked with Jonathan Campos. He made this whole process a lot smoother and easier. happy with my purchase will send all friends and family to him! awesome guy and awesome dealer. He made this whole process a lot smoother and easier. happy with my purchase will send all friends and family to him! awesome guy and awesome dealer. More
Came in and talked with Jonathan Campos. He made this whole process a lot smoother and easier. Really worked with us for the best deal and options. All in a polite manner. He made this whole process a lot smoother and easier. Really worked with us for the best deal and options. All in a polite manner. More
Ok dealer but hidden fees to pay attention dealership can actually be better just be more customer friendly and focus on building a customer rather than sale actually be better just be more customer friendly and focus on building a customer rather than sale More
I bought a certified preowned car two weeks ago. The tire started losing air the first day and I called every day they were open. I had to get my sales rep to get me an appointment last Saturday and The tire started losing air the first day and I called every day they were open. I had to get my sales rep to get me an appointment last Saturday and I was assured by the service manager it would be fixed at no cost and he would call Monday. It’s Friday and I have heard nothing. I’ve had to inflate my tire every day for over a week. I paid extra to have my car certified and it was clearly a lie. I would not recommend this dealer to anyone, they are liars and will sell you crap and not fix it More
Came in for an appointment on Porsche and worked with Jonathan C my salesman. He was efficient and quick and gave me best deal to make me happy! If you decided to come here ask for him! Thanks for my bea Jonathan C my salesman. He was efficient and quick and gave me best deal to make me happy! If you decided to come here ask for him! Thanks for my beautiful car! More
Jonathan Campos took his time with me and got me in the perfect car! He answered all my questions and was patient with me. i 100% recommend going to Jonathan for all your needs! perfect car! He answered all my questions and was patient with me. i 100% recommend going to Jonathan for all your needs! More
Worst dealership ever dealt with. Took advantage of my wife to signed documents while I’m out side cleaning out my car. selling cars without going with all inspections. We bought this Took advantage of my wife to signed documents while I’m out side cleaning out my car. selling cars without going with all inspections. We bought this vehicle and they don’t want to deal with the issues after signing the contracts. They pretend to give warranty but after telling them what’s wrong with the car, they denies all the coverages. Watch out for this dealer scams. More