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Route 23 Nissan

Butler, NJ

3.6
827 Reviews

1567 NJ-23

Butler, NJ

07405

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Showing 827 reviews

March 07, 2023

I was having a lot of issues with my Rogue Sport. I just so happened to pick up a passenger and the car gave me issues so we had to pull over on the highway for a few mins. That passenger was Gerard More

by Big Berk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Sherwood
Mar 09, 2023 -

Route 23 Nissan responded

Big Berk, Thank you so much for sharing your great experience with Gerard and we are so happy we were able to help you out here at Route 23 Nissan. Thanks again for the recommendation. Have a great day!

March 07, 2023

very bad service the make you waize your time and money i made a purchase had to exchange becaouse an issue louse like 15k then after the new vehiculo also they was using a temporaly plate that was on my nam More

by neurytejeda27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
joshua
Mar 09, 2023 -

Route 23 Nissan responded

Neurytejeda27, we're disappointed to hear of the negative experience you had. We have been in contact with you and are getting this resolved as discussed. Please contact our manager at 973-283-8700 Ext. 5038 if you have any further questions. Have a great day!

March 06, 2023

I saw on tv there was a Recall for Nissan rogues So I called this Nissan because the reviews are decent… I called to ask about the recall they asked for my information and vin number so they said yes you More

by suzette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not worth mentioning
Mar 09, 2023 -

Route 23 Nissan responded

Hi there, I would like to get some more details about your experience as we are not located in Nutley and we are located in Butler NJ. Please reach out to us at (973) 283-8700 ext. 5038 at your earliest convenience. Thank you!

March 04, 2023

Came in and talked with Jonathan Campos. He made this whole process a lot smoother and easier. happy with my purchase will send all friends and family to him! awesome guy and awesome dealer. More

by angel Ramirez
Recommend Dealer
Yes
Employees Worked With
Jonathan Campos
Mar 08, 2023 -

Route 23 Nissan responded

Angel Ramirez, we're glad to hear you enjoyed your visit with Jonathan! Thank you for leaving your feedback about your recent visit here at Route 23 Nissan. Have a great day!

March 04, 2023

Came in and talked with Jonathan Campos. He made this whole process a lot smoother and easier. Really worked with us for the best deal and options. All in a polite manner. More

by jose ramirez
Recommend Dealer
Yes
Employees Worked With
Jonathan Campos
Mar 08, 2023 -

Route 23 Nissan responded

Jose Ramirez, we're glad to hear you enjoyed your visit with Jonathan. Thank you for leaving your feedback about your recent visit here at Route 23 Nissan. Have a great day!

March 04, 2023

Ok dealer but hidden fees to pay attention dealership can actually be better just be more customer friendly and focus on building a customer rather than sale More

by Bkdebonaire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not worth mentioning
Mar 08, 2023 -

Route 23 Nissan responded

Hi Bkdebonaire, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (973) 283-8700 ext. 5038 at your earliest convenience and we will do our best to resolve this with you.

March 03, 2023

I bought a certified preowned car two weeks ago. The tire started losing air the first day and I called every day they were open. I had to get my sales rep to get me an appointment last Saturday and More

by allicat1284
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Robert Jenkins
Mar 08, 2023 -

Route 23 Nissan responded

Hi Allicat1284, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (973) 283-8700 ext. 5038 to discuss this further.

Mar 09, 2023 -

allicat1284 responded

Well this was supposedly fixed Monday but you gave me a new tire and didn’t fix the wheel. I had to take a day off work and drive an hour for the second time and the issue wasn’t fixed. This is just ridiculous.

February 28, 2023

Jonathan Campos took his time with me and got me in the perfect car! He answered all my questions and was patient with me. i 100% recommend going to Jonathan for all your needs! More

by Gerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Campos
Mar 03, 2023 -

Route 23 Nissan responded

Gerson, we are so happy you enjoyed your visit with Jonathan! Thank you so much for your feedback about our team at Route 23 Nissan. Have a great day!

February 28, 2023

Jonathan has been an absolute pleasure to deal with, answered all my questions and was very helpful More

by KeL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Campos
Mar 02, 2023 -

Route 23 Nissan responded

Hi Kel, we are very happy to have provided you with such a positive experience at Route 23 Nissan! Thank you so much again for your feedback! We hope you have a great day!

February 28, 2023

Came in for an appointment on Porsche and worked with Jonathan C my salesman. He was efficient and quick and gave me best deal to make me happy! If you decided to come here ask for him! Thanks for my bea More

by Ye Zao
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 02, 2023 -

Route 23 Nissan responded

Hi Ye Zao, we are very happy to have provided you with such a positive experience at Route 23 Nissan! Thank you so much for your feedback! We hope you have a great day!

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