
Route 23 Nissan
Butler, NJ
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I am satisfied with my purchase at Route 23 Nissan. They have a fast car selection process and high-quality service. The staff was very friendly and professional. I can fully trust this reliable dealer They have a fast car selection process and high-quality service. The staff was very friendly and professional. I can fully trust this reliable dealer. More
If you want to be Rob for your hard earned money, go to route 23 car dealership in NJ. Please beware of everything you sign, they will have one person talking to you, while the other person pushing paperwo route 23 car dealership in NJ. Please beware of everything you sign, they will have one person talking to you, while the other person pushing paperwork at u to sign. They are nothing but crook over there. Also , don't get any warranty for them. It doesn't cover anything. Please, take all your paperwork to your car and go over everything before you sign. Theses people are no good. Please believe me. More
Excellent feedback, always available. They also help complete the car purchase. This company stands out with honesty and practicality, where the customer's comfort is paramount, not just They also help complete the car purchase. This company stands out with honesty and practicality, where the customer's comfort is paramount, not just the money. Come and decide on your car yourself without any pressure. More
When a suitable option appeared, the guys acted lightning-fast - within 3 hours of the announcement, the car was already on the lift in the official service, and in the chat, I received a full repo lightning-fast - within 3 hours of the announcement, the car was already on the lift in the official service, and in the chat, I received a full report on its condition. The next day, the paperwork was completed equally quickly - within 2-3 hours, the car was already mine. More
The search took about a month, but all the options I liked were carefully considered. Some of them already seemed perfect to me, but the guys suggested considering them as backup options, which confirms liked were carefully considered. Some of them already seemed perfect to me, but the guys suggested considering them as backup options, which confirms their honesty and desire to find the best choice. I am immensely grateful to them for that. More
Geraldine, Gerard, and Jonathan - sales and the managers at this car dealership - were attentive and responsive. They helped me choose a car that suited my preferences and budget. I appreciate their profess at this car dealership - were attentive and responsive. They helped me choose a car that suited my preferences and budget. I appreciate their professionalism and recommend this dealership to all car enthusiasts. More
Run. ..don't walk...away from this dealership. I paid thousands of dollars for the inspection and reconditioning of a Pre-Owned Certified car. Three days l ..don't walk...away from this dealership. I paid thousands of dollars for the inspection and reconditioning of a Pre-Owned Certified car. Three days later one of the tires blew. I discovered that the car didn't have a spare (which I had been promised would be there); we had been given the wrong keys to the wheel locks (so the tire couldn't be changed); and two of the other tires were so worn out they shouldn't have passed inspection. The dealership refused to give me new tires or any compensation. Shop here at your own risk! More
I spent a long time choosing a company to search for a car: studying reviews and monitoring social media. At the end, I chose Route 23 Nissan, and I didn't make a mistake. Negotiations and the contract we car: studying reviews and monitoring social media. At the end, I chose Route 23 Nissan, and I didn't make a mistake. Negotiations and the contract went smoothly, I received adequate market advice, and found the perfect X5 for family trips. More
Terrible and Unprofessional Car Dealership - Beware! I recently had a truly dreadful experience with Route 23 Nissan that I feel compelled to share with others. I urge everyone to exercise caution wh I recently had a truly dreadful experience with Route 23 Nissan that I feel compelled to share with others. I urge everyone to exercise caution when dealing with this particular dealership as they engage in unprofessional practices. My ordeal began when I purchased a car from them under false pretenses. Firstly, upon taking the car to my local BMW dealership for inspection, I was shocked to learn that the tires were in dire need of replacement and were actually dangerous to drive on. This discovery not only put my safety at risk but also meant additional unexpected expenses for me. I was assured the vehicle had gone through a 131 point inspection, that I paid an extra $1,799 for! It is outrageous that the dealership sold me a car with such blatant disregard for safety. To make matters worse, it turns out that all the trim pieces on the car had been painted black after market and any peeling or imperfections would not be covered under warranty. This information was conveniently withheld from me during the purchase process, which is an unethical practice by any standard. When I tried to reach out to the dealership to express my concerns, my calls were consistently ignored. Despite multiple attempts, no one bothered to return my calls, and conveniently, all the managers were always "busy" whenever I called. Furthermore, the car was promised to be detailed before it was delivered to me. However, upon inspecting the vehicle, I found remnants of gum and candy wrappers in the back seat cup holder, indicating that the promised detailing was not carried out properly, if at all. Moreover, the glove box was still filled with the previous owner's information, which raises serious concerns about the dealership's attention to detail and respect for customer privacy. Additionally, the overall interior of the car was filthy, suggesting a lack of care and maintenance. It has now been over a month since I purchased my car, and I have yet to receive my license plates. Not only is this inconvenient but also puts me at risk of driving with expired temporary plates. I honestly don't even know where to go from here. In light of my experience, I strongly caution potential buyers against engaging with this dealership. Their behavior was completely unprofessional, and they demonstrated a complete disregard for customer satisfaction and safety. The fact that they evaded my attempts to contact them and address the issues only further emphasizes their lack of professionalism and accountability. I regret putting my trust in this dealership and deeply resent the negative consequences I've had to endure as a result. It is my hope that by sharing my experience, I can spare others from falling victim to the same unscrupulous practices. Please be aware and consider alternative options when looking to purchase a vehicle. More
The purchase of my car was a real success. I am sincerely grateful to the team for their invaluable help. They are truly the kind of people who are always ready to help and advise. I confident I am sincerely grateful to the team for their invaluable help. They are truly the kind of people who are always ready to help and advise. I confidently recommend turning to them if you want to receive quality service and find the perfect car. Don't hesitate, go for the best choice! More