Route 23 AutoMall

Excellent Dealership repeat customer This was my families 5th purchase from 23 Ford and they once again provided 5 star service. Rick Mostacero was excellent listened to our budget and ne This was my families 5th purchase from 23 Ford and they once again provided 5 star service. Rick Mostacero was excellent listened to our budget and needs and placed us in a 2017 Edge with a great package and the color my wife wanted she could not have been happier. Seemed like we were in and out in no time and with zero pressure from the sales team. This was another great experience and I will continue to be a 23 Ford customer and highly recommend this dealership. More

Great car buying experience Had a very good experience with this dealership. Staff are all very nice and not constantly following you around while looking for a vehicle. I worked Had a very good experience with this dealership. Staff are all very nice and not constantly following you around while looking for a vehicle. I worked with Ricardo and I will say he made the experience of finding my new truck very easy and we came to an agreement on a pretty good price. Also what really made these guys great is that they held my truck for me with no form of payment yet or anything because I was unable to return due to a family situation. That made me very happy to do business with them. All in all very good experience finding my truck here and Ricardo was an awesome fun guy to work with the whole time. I would definitely recommend him and this dealer to a friend. More

Rick was great! Rick was very knowledgeable and patient with us. He was very pleasant to work with and worked with us getting to our budget number. We will definitely Rick was very knowledgeable and patient with us. He was very pleasant to work with and worked with us getting to our budget number. We will definitely go back to Route 23 Automall and work with Rick! More

Excellent service Fast, easy, pressure free process. Friendly and effective customer service. Very glad to have had Rick as our car dealer. He was able to explain every Fast, easy, pressure free process. Friendly and effective customer service. Very glad to have had Rick as our car dealer. He was able to explain everything clearly and effectively. Thank you Route 23 AutoMall in Butler, NJ! More

Great experience! I am so pleased with how smooth and simple they made this process for me! NO pressure, everything was 100% honest and in the best interest for me! Ric I am so pleased with how smooth and simple they made this process for me! NO pressure, everything was 100% honest and in the best interest for me! Rich was so patient and understanding of our requirements! He stayed WELL past closing time to help get us in our perfect car that same day! He worked with our budget and made the car buying process fun! Thank you all so much Route 23 AutoMall! More

Patti McNamara Route 23 Automall is very well represented by this customer service manager who I believe is a major reason why car buyers return to this dealership t Route 23 Automall is very well represented by this customer service manager who I believe is a major reason why car buyers return to this dealership to buy and service their vehicles. It is what motivated my wife and I to purchase and service our Fords here. She is sensitive to our needs and is effective in presenting them to the servicemen who work on our vehicles. Over the years of coming here for service I have heard many customers express the same sentiment. More

Unique Experience specifically thanking Richie Garcia I'm the Owner of Sabretti's Hot Dogs & Wild Game Sausages located in Hopatcong, NJ. Richie is a patron that visits my business a few times a month. I'm the Owner of Sabretti's Hot Dogs & Wild Game Sausages located in Hopatcong, NJ. Richie is a patron that visits my business a few times a month. He has mentioned that he is the financial manager over at his place of work. I only work at my restaurant during the early shift when he typically visits. I referred one of my employees over to him cause he was interested in a Mustang. The young kid's mother speaks spanish only, however Richie is fluent in english and spanish. More importantly, I believed Richie was a straight shooter from the many questions I asked him prior to my employee's referral. He wasted no time, said it like it is, and gave my employee and his parents the best experience one can have at a dealership. I have bought countless new cars for my family, however it never went smoothly due many reasons I choose not to discuss on this platform. I'd like personally thank Richie for making me look good by reinforcing that where he works is different and we will not waste anyone's time which is exactly what I wanted for anyone I refer. We handle over 1000 customers a week and we will now refer all our customers in his direction. Thank you so much Richie... More

I went with my son to buy a mustang handled by Richie Garcia I was very surprised by how quick and painless Richie made the buying process. He was very knowledgeable about the car and answered all our financial I was very surprised by how quick and painless Richie made the buying process. He was very knowledgeable about the car and answered all our financial concerns with ease. Richie was even able to answer my wife's questions in spanish! Im glad we were fortunate enough to be introduced to Richie Garcia by my son's boss. More

Great buying experience I was in the market for an SUV but really wasn't sure what make. I tested most of the top models but selected the Ford Escape from Route 23 automall. I was in the market for an SUV but really wasn't sure what make. I tested most of the top models but selected the Ford Escape from Route 23 automall. The sales rep's did not pressure me on anything and gave me a great price. I did competitively shop this vehicle. Thank you to Scott Barna for a great experience. More

Very helpful Rick Mostacero was incredibly helpful and was able to work with us on all of our request. He was very respectful throughout the whole process, I don Rick Mostacero was incredibly helpful and was able to work with us on all of our request. He was very respectful throughout the whole process, I don't think we could have gotten a better person. More