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Route 23 AutoMall

Butler, NJ

4.9
216 Reviews

1301 NJ-23

Butler, NJ

07405

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216 Reviews of Route 23 AutoMall

December 14, 2015

Great Dealership Experience Rt 23 Ford is a rare dealership. All of our questions were answered professionally and we never felt pressured into buying the car (but we did anyway More

by mtay94613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Santamaria
December 02, 2015

Awesome experience !!! Highly recommended Before going to route 23 automall I been to 3 different dealerships. The service was horrible!! They brushed me off and I felt like they didn't want More

by Carpeta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Gracia
November 10, 2015

Best Car Shopping Experience Ever! I am a very hard person to please, but the staff at Route 23 Ford knew exactly how to make sure I left content! From the minute I set foot on their lo More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Santamaria and the General Manager
November 04, 2015

Great car buying experience I have to say it was the best car buying experience that I have had. My sales person CARLOS SANTAMARIA was excellent an was able to give me everythin More

by ryan2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CARLOS SANTAMARIA, Finance staff
October 30, 2015

Excellent Service My experience at Route 23 Automall was outstanding. I was able to purchase my F-150 after visiting two other Ford dealerships. Route 23 Automall, not More

by Sergio T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Whetham
October 10, 2015

Mark Hathaway goes above and beyond! I was impressed at the cleanliness and layout of the dealership, including a play area for my three small children. Our sales rep Mark Hathaway wen More

by MikeExplorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hathaway
September 18, 2015

...Great expirience, treatment and fair prices Doing business with RT 23 Automall was a very pleasant expirience, no high selling pressures just plain and simple info about my Mustang. The sales de More

by svofan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Flattery, James Kim and Richie Garcia
August 02, 2015

The best experience I have ever had in purchasing a vehicle My experience with Route 23 Ford/ Nissan (Route 23 AutoMall) was the best experience that I have ever had with purchasing a vehicle because of the sal More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Vargas
July 31, 2015

Bad Service Experience I can't speak to the car buying experience, and after this, will never be able to. Called to make an appointment for a recall repair. They refused t More

by MS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Did not get name
May 12, 2015

Outstanding specialzed customer service I gave this dealer ta five star rating because of the specialized treatment you receive during your purchase. The sales rep worked with me until I wa More

by zonker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Federici and Wayne Ford
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