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Route 22 Honda - Service Center

Hillside, NJ

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1,146 Reviews

1,146 Reviews of Route 22 Honda - Service Center

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March 12, 2021

Key... customer service...keeping you updated on what was going on and extra service that may be needed...every employee was courteous and ready to assist More

by CELIALLANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Route 22 Honda responded

CELIALLANO, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 11, 2021

Whenever I go to Route 22 I get taken care of very well Paul is an excellent service manager my wait time was in very long and the vehicle comes out in perfect condition More

by RSIG1
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Route 22 Honda responded

RSIG1, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 11, 2021

The service was excellent. The people were very friendly and eager to help us find the best car that fit our budget and our needs. More

by ELIZAURREYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Shim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Route 22 Honda responded

ELIZAURREYES, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 10, 2021

Disappointed because After spending over $1000.00 servicing My Honda, my car was not washed. Mr. GIameo also tried to charge me for an oil change when that is a free service included when I purchase More

by anasimoes4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Giameo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Route 22 Honda responded

Anasimoes4, I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at ‪(973)705-9300 extension 232‬. Thank you,  Howard Newman Corporate Customer Relations Manager

March 10, 2021

The service was excellent. The service writer went out of his way to take care of me. He made recommendations that had to be done and told what can wait. I would recommend Paul the service manager to al More

by BIG DAVE 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Persaud
Mar 16, 2021 -

Route 22 Honda responded

BIG DAVE, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 09, 2021

I travel 35 miles just to come here to service my vehicles all because of the outstanding service offered by Paul! I trust his recommendations. He is always open to work with me to obtain the best po More

by neeshasunay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Route 22 Honda responded

neeshasunay, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 08, 2021

Always a pleasure to work with Paul. I was in pnd out in no time. His recommendations were on point. He should be manager, he's fair and straight forward. More

by bkohlbowles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Route 22 Honda responded

bkohlbowles, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 05, 2021

I can honestly say the customer service is excellent. I can honestly say the customer service is excellent. Everyone is caring and very friendly & I know my car is getting the best parts & care here. Pau More

by SIS316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Route 22 Honda responded

SIS316, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 05, 2021

Customer Service has improved since my last visit in 12/2020.Looking forward to consistent improvement. The only issue was that I was not able to get my key remote battery replaced. More

by PJM07112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audiel Boman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Santiagoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy S the mechanic, Robbie Persaud
Mar 16, 2021 -

Route 22 Honda responded

PJM07112, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 04, 2021

My experience at Route 22 Honda was excellent. Paul kept me abreast via text about the progress of the service to my car. He explained the cost of the service. More

by Francesca Darling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Route 22 Honda responded

Francesca, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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