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Route 22 Honda - Service Center

Hillside, NJ

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1,146 Reviews
Call Service Center (973) 939-4690

1,146 Reviews of Route 22 Honda - Service Center

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March 29, 2021

I had the BCM recall done on my 2018 Accord on March 20. It all went perfectly and quickly. Robert Lacarte texted me when I stepped away and gave me ETA when I saw him in person later. Highly recommend! More

by bearer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lacarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2021 -

Route 22 Honda responded

Thank you for the 5 star review. Glad to hear that you had a good experience having your vehicle serviced with us.

March 26, 2021

Paul was awesome. He handled my issue and saved me alot of time. I appreciate the kindness of Paul. I would recommend Honda to everyone. More

by MARLENEALEXANDER41
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2021 -

Route 22 Honda responded

Marlene, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 26, 2021

Al Roman didn't provide any kind of customer service I couldve got my car fixed properly if he asked me but he didn't More

by Tjordan2728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AL Roman
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Mar 30, 2021 -

Route 22 Honda responded

We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. Please reach out to us at (973) 937-7903 at your earliest convenience. We hope to hear from you soon!

March 26, 2021

Paul helped me with my car when it needed service done and he made the process very easy and fast, thank you Paul for the help More

by CHRISTOPHER-G-2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2021 -

Route 22 Honda responded

CHRISTOPHER, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 24, 2021

Very impressive work, staffs were on point my vehicle service was done on time and I highly recommend this station especially paul for the fantastic customer services. More

by martinomoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2021 -

Route 22 Honda responded

We appreciate your review and glad that you had a positive experience having your vehicle serviced.

March 23, 2021

Al was great! Came in for normal oil change, tire rotation, etc. Had to get something else replaced, even though had to make two trips and all went well! Thanks More

by SMELVIN1530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audiel Boman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2021 -

Route 22 Honda responded

SMELVIN1530, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 23, 2021

Good customer service and quick when they want to be depending on your service. Oil change takes at least one hour, max two hours if busy. Clean and very professional More

by msdates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lacarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Santiagoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madelyn Ortiz
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Apr 01, 2021 -

Route 22 Honda responded

msdates, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 22, 2021

I did not have to wait i was in and out when i dropped off my car for service. Peter called me once car was done. More

by ACBARREDO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ctifnola
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Apr 01, 2021 -

Route 22 Honda responded

ACBARREDO, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 21, 2021

Excellent place to buy a car. My service advisor did a wonderful job getting me in and out in such a reasonable amount of time. More

by LMURKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Encalada
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Castlewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdel Nassar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rimela Christo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chicole Hedgebeth-Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Giuffre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adel Rada, Lina Wigfall
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Apr 01, 2021 -

Route 22 Honda responded

LMURKEY, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 21, 2021

All about customer service and not pushing the customers. Giving the customer time to think and make a purchase best for their budget and credit score. More

by oboepetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Blanchard
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Apr 01, 2021 -

Route 22 Honda responded

Oboepetty, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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