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Route 22 Honda - Service Center

Hillside, NJ

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1,146 Reviews

1,146 Reviews of Route 22 Honda - Service Center

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May 10, 2021

Excellent service. My service advisor,Paul ,was very helpful in helping me decide what service to to have performed to keep my car running in top performance. More

by EB41197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Route 22 Honda responded

Hello, we are glad that our service experts were able to help you keep your car running in top performance. Thank you for the 5 star review!

May 10, 2021

They knew I was driving 6 hours to pick up a used van at 10:00. Finance didn't even show up until almost noon. Got out around 12:45. Very upset More

by KIMCAPENOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt in sales
May 11, 2021 -

Route 22 Honda responded

Hello Kim, We apologize for the inconvenience and thank you for the chance to work with you. We strive to always provide the highest quality of customer service and it seems that there may have been a miscommunication on our end. We would like to rectify the situation so please reach out to our Sales Manager, Joel Maldonado at 833-988-0702.

May 08, 2021

Worst honda dealer ever. The mechanics, sales executives are all cheats. I took my honda CRV 2018 for repair - suspension was broken and wheels were not aligned. All diagnoses they did came back saying I ne More

by Prasannakori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Lacarte
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Route 22 Honda responded

Hello, We ensure you that we provide the highest level of customer service and care for our customer's vehicles. Yes occasionally we fall short but we always give our customers honest assessments of their vehicles based on industry standards/guidelines. We hope that all issues with your vehicle was corrected by the time that you left and we would like to review your experience. If possible, please give our Service Director, Yancy Cabrera a call at 833-988-0696.

May 08, 2021

I was very please with the quality of work and services to my 2008 Honda Civic. Was having problems which every morning my battery was being drain was at Pepboys twice they couldn't figure out the problem More

by NAILAH ALEXANDRAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Route 22 Honda responded

We are always here to service our customer with the highest level of care no matter the emergency. Thank you for the review and we are happy that we could help!

May 08, 2021

Good experience thank you. I really don't feel like writing a journal. Literally my hands hurt. Pricing can be a lot better for tire rotation. 😉 More

by lovingbabiegirl30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audiel Boman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Route 22 Honda responded

Thank you for the positive 5 star review!

Apr 26, 2022 -

lovingbabiegirl30 responded

My Experience has been good. Thank you

May 08, 2021

The service was excellent and my technician was with Paul Giameo. . It was a short wait and he also had my car washed. Good job More

by msdwhite4179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Route 22 Honda responded

Great service and a clean car is our goal for all customers. Thank you for the positive feedback!

May 07, 2021

Great place to go. Service and attention given is amazing . You get exactly what you want and need leaving satisfied. Always thankful and appreciative. Great job. More

by DLOPEZ0986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Route 22 Honda responded

Thank you for the 5 star review! We are happy that you left satisfied and look forward to working with you more!

May 07, 2021

Very excellent service, Peter Cotignola handled my visit timely, polite, and with excellent service to my car. He's an asset for the company. Curt More

by getunyig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cotignola
May 07, 2021 -

Route 22 Honda responded

We are happy that Peter was able to help provide a pleasant experience here at Route 22 Honda and we look forward to working with you more in the future. Thank you for the 5 star review!

May 07, 2021

One of the best costumer service their is. They service my car in a short time and very helpful to my questions I had at the time of service. More

by glendar43
Recommend Dealer
Yes
Employees Worked With
Audiel Boman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Route 22 Honda responded

A quick and pleasant service experience is our goal for every customer. We appreciate the positive feedback!

May 07, 2021

Paul was really helpful throughout my service appointment. Helped with prioritizing the right services for my car that day and worked on explaining the importance of each one. More

by stephanieBLiSSETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Route 22 Honda responded

We are glad that Paul was able to assist you in your vehicle being serviced and we thank you for the positive review!

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