Back

Route 22 Honda - Service Center

Hillside, NJ

not yet
rated
1,146 Reviews

1,146 Reviews of Route 22 Honda - Service Center

Sort by
June 07, 2021

Experience was okay. When I called to check on car no one answered me my call, just a machine. Also when I drove home, my front hood wasnt closed completely and realized it when I saw it wobble on the highwa More

by AlCin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lacarte
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Very professional and experienced peopleThe value the Very professional and experienced people The value the costumer and listen to every question that you have and any concern on your part very friendly More

by MABREU8685
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Very satisfied with service. My service advisor Lia went above and beyond to get my car the right service in a timely manner. Thank you More

by GOMombi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lia
June 07, 2021

Service team is very thorough, explains to me details of my options, as he knows my driving patterns and history compared to the age of my car. ( I drive much much less than one would with the age of my car More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2021

Terrible receptionist, no customer service skills. Receptionist is rude and makes you dread being at the service center. Lack of consideration for customers while they wait. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lacarte
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2021

Didn’t top off Any of the fluids as a courtesy from any other Honda dealership I’ve been in. Will (never) go back/Recommend More

by RASJOIAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bernard Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Working with sales went smoothly in March. Still waiting on a replacement part that was promised when I bought the car. Service dep could be a little nicer. Service that was done as promised. More

by Fountajo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patty Meier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Route 22 Honda responded

Hello, We thank you for your feedback because our goal is to constantly improve as an organization. We are glad that the original service went smoothly but it seems that there is some issue with your replacement parts which we apologize for. Please reach out to our Service Manager, Yancy Cabrera at 833-988-0703 to have this rectified.

June 02, 2021

Very efficient and everyone is nice.. Quality of work is great. Waiting are is very clean. Service advisor is kind and very knowledgeable. Keep up More

by MARYCATHERINE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Route 22 Honda responded

Thank you for the great review! We are happy to have serviced your vehicle and look forward to working with you more in the future!

June 01, 2021

I Kident Find A Better Person From Paul To Help Me To Fix My Pilot Thanks Again Paul God Should Bless you With Everything thanks again More

by MSVIZEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Route 22 Honda responded

Glad that we could assist you with your Honda Pilot. We thank you for the great review!

June 01, 2021

They contacted me in a short with fixes that were needed for my car, along with the price. Denis was very patient with me and gave me reassurance More

by sstamper41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis
Jun 01, 2021 -

Route 22 Honda responded

We are glad to have provided a positive service experience and look forward to working with you more in the future

...
70
...