Route 22 Honda - Service Center

Demetrius was very nice but the overall experience was horrible. I waited 2.5 hours with not a single update (despite receiving a text message that I could receive frequent updates) and when I finally as horrible. I waited 2.5 hours with not a single update (despite receiving a text message that I could receive frequent updates) and when I finally asked for the status, I was told that a part was on its way and that it would be at least another 45 min or so until the car was complete. I couldn’t believe how long it took and I’m struggling to understand why I was never informed of the delays. This was the 2nd time that we’ve had customer service issues at Rt 22. Last year we had to wait 2 hours just for a key replacement!! Just an awful experience both times. More

Paul, my service advisor is excellent. All your team is helpful to get my calls through as well All your team is helpful to get my calls through as well More

Very efficient and organized Dealership. Pleasant employees, you really take care of business with expert workmanship. Will recomend. Pleasant employees, you really take care of business with expert workmanship. Will recomend. More

Have always used this location. But my two visits there this year was total disappointment. But my two visits there this year was total disappointment. More

the service shop is super professional and every car that goes inside is top priority great team to work with goes inside is top priority great team to work with More

Hands down great experience. Nelson in service was extremely professional, gave me prompt updates on my vehicle and was able to get the repairs completed faster than the initial Nelson in service was extremely professional, gave me prompt updates on my vehicle and was able to get the repairs completed faster than the initial estimated time. I would strongly recommend this dealership for anyone in need of service. Thank you! More

I brought my car there twice they say the do thing and it not done parts put on are different from the original parts. And customer service is not feeling. Sincere. You guys have dropped the ball on customer not done parts put on are different from the original parts. And customer service is not feeling. Sincere. You guys have dropped the ball on customer service skills and the quality of the work is poor More

Went in for oil change and computer was not reset have maintenance light on and motor oil was not full either. maintenance light on and motor oil was not full either. More

Excellent service! Very pleasant experience. Everyone was very kind and helpful. I would highly recommend. Very pleasant experience. Everyone was very kind and helpful. I would highly recommend. More

Excellent customer service. Very responsible and attentive. Beyond excellence. We will continue to do our service there. Very responsible and attentive. Beyond excellence. We will continue to do our service there. More